User to User Help

issues with a local shop owner

I was recently convinced by a local shop owner to sell some memorabilia on his ebay page a) because I don’t have much experience with the matter b) to give his page some higher sought after merch. He recently called me to let me know that the merchan...

certificate confirmation

Everytime I go to my ebay pages, I get a pop-up box wanting me to authenticate a certificate from a website I don't know anything about. I cancel it each time, but it still comes up the next time. Anyone else having this issue?Thanks!

Resolved! Seller doesn't not respond after sending item for repairing

Hi all I bought a galaxy note 4 on July 05, 2017, after updating new firmware, the phone can not register net work (Fido), I contacted the seller and they ask me to send it back so the technician look at it and see if he can have it repaired for me. ...

Resolved! Audio Ads

I have been searching and cannot find anyone discussing those annoying Audio Ads that popup out of nowhere when on the eBay page. Am I the only one that finds this very annoying and intrusive - not to mention it scares the heck out of you when you ar...

I cannot delete watched items

I cannot delete expired watch items from my list.

Is there a phone number I can call?

How do I change my shipping address for an order I already payed for?

I bought this item and I didn't notice the address wasn't right while purchasing through PayPal. I saw after and attempted to change it but I have no idea how. I did contact the seller and ask if they could change it or something but I have a feeling...

How do I get my "English" back to the United States from Canada?

Out of the blue, my account went from the US to Canada. How do I get my "English" back to the United States from Canada? HELP everything is coming up "C" Canadian! Squawsnavajo

Has anyone else noticed ebay is loading very slowly for the past few days?

My ebay screen is to big on my notebook. Any idea how to shrink it?

making purchase history private

how do i make my buying items private ? thanks

Resolved! Seller Cancelled Order Can't Leave Feedback. Leaving Cancelled Order Feedback.

So, I purchased an item online about two to three weeks ago. The seller marked the item as shipped. This week I received an E-mail telling me the item was "broken in transit". How do they know, it was addressed to me. Well, you can pretty well figure...

Resolved! Why can't US buyers see an automatic shipping estimate on my listings?

Hey everyone! New seller here, so I hope I'm doing whole question posting thing right. It seems that US buyers aren't able to see a shipping estimate on my listings. I have gotten a handful of questions from potential US buyers asking me to estimate ...

Resolved! how do i create feedback links to send to my buyers

So I have made several sales with overdue feedbacks from the buyers. I have sent some of them a reminder to leave feedback on my account. None of them have left anything yet. My question is how do I create a link to include in my feedback reminder me...

Any Way To Bulk Change Listings With Mobile-Friendly Checker?

I just tried out the Mobile-Friendly Checker on one of my listings for the first time.Said there was a problem.Viewport meta tag incorrect or missingThis tag should be included in the header for the font size in your item description to be legible on...

Resolved! Do you have to cancel a sale if the buyer asks you to even after the auction has ended?

Been getting a few buyers bidding ,winning then after they recieve thier invoice asking to cancel the sale.Do I have too or can I just open a unpaided case.?

Asian Buyer Had US Address But When Paid Was For Taiwan

This has happened to me a few times. A buyer from Asia has a US address listed but when they paid it said another address to Taiwan. I do not ship to that country as I don't know how safe it is. How can they have 2 addresses? I was going to cancel th...

ITEM SAYS IT WAS REFUNDED BUT I NEVER GOT THE MONEY

I requested a refund on my item 321854639303, ebay messages say i got my 40something dollars refunded and that i could see it on paypal, however i have not received any refund from this person. i am having the most difficult time reporting to ebay si...

Resolved! Shippo just charged me $10.87 for "subscription", no clue where that came from, changed my password

Not sure what's going on but "subscription" would seem to suggest that this is going to happen again, so I changed my password immediately and launched complaints with both Shippo and PayPal. I also informed Shippo that if I don't get a reasonable ex...

email servey

I keep getting unwanted emails from Ebay saying to take servey I dont want this how do I stop this thanks

call blocker

I bought a call blocker on here from a seller when on line it still goes threw when not on line it cuts off caller is this normal thanks

I LOST MY PRODUCT CONFIRMATION E-MAIL.I PLACED ORDER AS GUEST.KINDLY GUIDE HOW TO TRACK ME ORDER???

What happened to the advanced search function?

Hi there, I'm searching for clothing and can no longer refine my search by size or brand. Seems a big backward step to me. Does anyone know if this will be permanent or is it a glitch? thankssuzanne

Did they do away with size and brand "filters" in fashion. no more multiple brand or size search?

Why does E-bay hide there "customer support" number??

How to cancel an offer

How do I cancel an offer

Resolved! I am looking for the Babs Fuhrmann version of Pinky to x-stich and some of the Coats thread. HELP!!

Can I mention another members user id on this site?

HiI sold some Realistic Gold Clad tubes.The buyer spent $200.Well he has been harassing me ever since.He started out by saying he needed those tubes like yesterday.I said well nin a bulk order they may not all be Realistic brand.He said just ship wha...

Resolved! I have three items from the same seller . It's been nine days and no shipping marked yet. I have co

I have three items which are all from the same seller. It has been nine daysNone of which have been shipped. I have emailed seller to make sure they know I am done shopping. That was four days ago. No answer or contact on their part. Is there anythin...

all my auctions show canadian currency now, how do i get back to the usa site?

there is a canada flag on my page now. all my items show canadian currency. when i look for item, im international. how do i get back to the usa site. dont know how this changed