Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

DSR Fun

Yippee.....I get a 5% discount this month. Are you kidding me??? I ship daily, and ALWAYS within 12-24 hours of payment. Instead of Detailed Seller Ratings, I can think of several much better acronyms for "DSR"...but I better keep them to myself....X...

Boosting Sales

Anyone out there who can give me some tips on boosting sales - I try to have some auction style listings up all the time, but this starts adding up to big money between the listing fees and not making enough profit (if any) on the item. I have added ...

Question regarding Barbie Doll collectables....

I may have the opportunity to sell about 80 Barbie Dolls dating from 1990. I haven't had any experience selling collectibles and have no idea what Barbie dolls are worth. Before I jump in with both feet, can anyone give me some advice whether or not ...

Product Return from 2 months ago - what would you do ?

My Terms of Sale are kind of vague when the return is supposed to be mailed. I had customer from July 25, who got return authorization and I gave it on August 10. It came on Wednesday from 100km away. eBay and PayPal fees are no longer recoverable, s...

(OT) Netflix Promo

Hey, for those interested in movie rentals mailed to your house, Netflix is now in Canada (huge in the U.S), having an introductory one month free movies special. Link below. http://www.netflix.ca/Default?lnkctr=entryTrap&autoRedirected=1

eBay messaging - questions do not get marked as answered

I am starting to use eBay messaging via REPLY button, seems to work faster for me. But questions do not get marked as answered and the replies do not show up in the "Sent" folder. I can still track my own messaging and use Thunderbird, whose Search g...

How many questions you need to ask about $5 item ?

The board seems dead, so let me throw something in. Guy send me list of about 10 items he needed, he wanted brand items instead of cheaper Chinese no-brand components we carry. Got the pricing from our supplier, get him the quote, took approx 20min t...

Un-masking of email addresses

Seems as today eBay has begun un-masking the email addresses of buyers that send messages and have bought something. Round of applause Bernie

Are watermark logos allowed for off-site links?

I've noticed that some of my compeitiors have started posting watermark logos in the images on their listings. I did not think it was permitted on ebay to send buyers off site to purchase the same items available on ebay. I've contacted ebay numerous...

35 emails from buyer & they are still coming in!

I was out of town from Friday until Monday and have received 35 emails from one buyer. That was the last count up until a few minutes ago. She mentioned that she knew I was away (vacation settings were On) but still asked if I would "save" this and t...

It pays to know what your shipping costs are...

We had to go out of town today. A payment came in at the last minute so I quickly packaged the order and took it with me. I mailed it from a small town. It's a good thing I knew what it should cost because the Post Office employee was going to charge...

Ten Year Anniversary

Hi All, Tomorrow, September 9th, marks my 10 year anniversary of selling on eBay. Hard to believe that time has just flown by. There's been lots of good changes and lots of not so welcome ones...but over all....it's been fun. With more than 4000 list...

UPS experience

I am using Canada Post for shipping but it looks like UPS is trying to get on wagon with power seller discounts. Good timing, one of my US customers returned bike helmet to exchange for different size, I warned him to clearly mark shipment return for...

Is there an eBay glitch?

Try item # 130423313461 Then "see seller's other items" and there are zero listings, not even the one in question. This seller should have over 100 listings. Am I missing something or is there a repeat of the indexing glitch? Bernie

Mail addressed to AOL bouncing back?

The last few days we have received a disproportionate # of mail rejections from AOL. The reason is always "Delivery failed 20 attempts". Since the majority of these mails were to repeat buyers with whom we had previously, successfully, communicated, ...

Anyone noticed that people are not reading emails from eBay?

When I contact the buyer with some issue via eBay "Contact Buyer", half times they do not respond and later do not know anything about my message. I think eBay is sending out so much carp, that email requiring attention gets lost in the sea of notifi...

IS THIS ALLOWED????

I received 3 neutral feedbacks and real bad DSR rating from a purchaser because I did not write "Gift" on Customs Declaration. I then saw on her site (click on her picture) that her "world" clearly states: "International-Seller-please-note-I-will-alw...

This is a first for me

Ok had a customer file for a charge back.. I got tired of his irate emails so I closed the case. I lost of course. Sent PayPal a few of the irate emails he sent me and tonight as I was reading through my emails it was reverse in my favor. LOL Getting...

EBAY FEEDBACK REVOLUTION!!!!

As a ebay seller I'm starting a revolution agianst ebay's feedback rule regarding UNFAIR NEGATIVE FEEDBACKS for sellers. The current rule states that any neg FB given to a seller sticks unless the buyer has a change of heart, YUK! THAT JUST AINT GOOD...

New FB extortion policy...

Link What are the guidelines? Allowed Examples that aren't Feedback extortion * A buyer says he or she will leave negative Feedback or low detailed seller ratings (DSRs) unless the seller accepts a return and pays for return shipping. * A buyer says ...

Got to enjoy the questions we receive!

Hi Everyone, I'm sitting here busy working and along comes an e-mail as follows: (Don't worry...no identifying information of the writer will be given!) Dear momoftwingles2, what is the tempearture maintain?? This question pertains to this listing! D...

Automatic 5's for DSR for Free Shipping

From Auctionbytes: Link I don't know whether it includes .ca as well as .com. It won't make me change to Free Shipping as my one year DSR average for Shipping Charges is 4.93. If it should slip lower, I STILL will not give free shipping. I tried that...

ebay customer service so darn slow

Hello all, I sent ebay customer service on July 23, 2 items that I'm having problems with and still no response back. Can you guys direct me to the PS customer service, maybe that will be faster? I can't find the ebay customer service phone # to call...

THE SQUEAKY WHEEL GOT THE GREASE

THE SQUEAKY WHEEL GOT THE GREASE Unfair, Untrue NEg Feedback is removed!!!!!!!!!!!!!!!!! I will tell you more later. I'm too excited to type!!!!! Thanks Kelly

eBay seller marcopoloca "sam" is my HERO

Sam is the only one that PM me with words of advice, ideas of how to deal with my unfair, untrue neg FB I received. What to say to ebay etc. One of his methods of wisdom opened the door for an investigation. I will explain it in detail in my other th...

UPDATE – Shipping services change - Fall 2010 announcement

http://www2.ebay.com/aw/ca/201008.shtml#2010-08-27155347 These people are hilarious! Had they asked sellers their opinion they could have saved themselves the grief. But no, some knucklehead in a glass tower that has probably never sold on eBay made ...

hey I'm a Power seller now?

Hello, Just logged on and see I am a Power seller now! I thought we had the option to join or not? You peeps know what the limit of sales that can be reached before eBay sends info to Rev Can? Thks Kelly

Another bug - eBay refuses to add sales tax to B.C.

Just spent bl**dy 20 minutes on this. eBay was refusing to add sales tax. Either the combine button would not do anything or when editing sales record, it would remove tax. Finally I changed province from "B.C." to "BC" and it allowed adding tax. How...

USPS First Class Mail International now has tracking

To add salt into the injury (for Canadians), USPS started scanning all outgoing First Class Mail items. This "tracking" only works till item leaves USA, but it shows at least one sorting center record, which is way better than showing "Electronic shi...

eBay's masking of email addresses

As we all should be aware by now, eBay has reverted to fully masking the email addresses of mail exchanged via the messaging system. The email remains masked even after a buyer has purchased and paid, although the email address does get displayed in ...