Buyer Central

Did a purchase on Ebay, Paid .. I just got scammed .. what do I do?

well long story here.. I hit a buy it now in Canada,, Paid via CC through paypal. next thing I notice theres a refund with a holding period.. But the payment reverse is Not showing up on my Ebay. beings both the Canadian ebay office and Paypal office...

LONG (4 MONTH SHIPPING) want to cancel but seller won’t reply

I ordered a item on Feb 3. And the estimated shipping time is April 22 till June 10. This is a crazy long estimated time. When I went to buy the item it said something like 50-60 or 59+ days. I was find with those numbers cause I expected to be waiti...

Invoices for Global Ship charges

Does anyone know how or where to access information eBay has charged me for Global Shipping for an item I bought from an American seller? I just have a credit card line item "GlobalShip" with an amount, and I am unable to find out a breakdown of that...

Paying via $US from PP vs VISA for an Item Sold in British Pounds

Whenever the following occurs I'm unsure about how to pay so that outcome is in my best interest. I won another item listed in British Pounds and I'm unsure if I should pay via $US from my PP account or via VISA. My $US PP money eventually gets trans...

Shipping amount not auto calculating on search results page.

Only happening in Chrome. Recently deleted my cookies. When i search for items the results page will only show the calculated shipping amount for some of the listings. Most will show "Calculate Shipping" instead of the calculated amount. Which when c...

Just wanted to say....

First of all, I would like to say that I have spent THOUSANDS of dollars here on ebay since I discovered it way back when...A couple years back, I sourced parts out to build a 3D Printer. Well, I had about 30 items in my cart and made the purchase. I...

GTX 1080 ti

GTX 1080 Ti Hi, I purchased a gtx 1080 ti recently from a seller located in Belgium. He sent me a long message about how he will ship it and that i can get my money back at any time. Afterwards, I get a message from eBay that the item is no longer av...

PACKAGE stuck at border?

The item i bought stopped updating after custom cleared(last Friday). eBay provides me a Canada post's tracking number, but Canada post said they have not received the package. Jan 31, 20205:25pmCustoms Cleared Jan 30, 20202:28pmShipped from the Glob...

outrageous shipping fees

How can a buyer charge 20$ within the same Province? he's probably close to the destination. Had a few interactions with him and he apologized and said how about 6$ would you buy it and I responded absolutely! So, I'm waiting, waiting, waiting....fin...

fake tag heuer with warranty card and box

Hi all. slightly less than a year ago I purchased a Tag Heuer Aquaracer off a Canadian seller. The purchased seemed safe as it came with the box, the tag and warranty cards. I have had a few Swiss watches but I have never been serious collector but I...

I bid and won an item and the the seller cancelled my bid and relisted the item

I bid on an item 2 days ago. The bidding period ended with only my bid of 1100 CAD. I sent the payment instantly. A day later, the seller sends a message saying there was a problem with the payment and HAS to cancel. However, I had received a payment...

GSP to Canada - with NO import charges

I just bought an $80 USD item with $20 in GSP shipping charges to Canada. Under import charges, it said "$0." It is a used item, but I would have assumed I would at least be charged GST, so why are import charges $0? I hear so many people complaining...

Seller has canceled numerous bids

Does anyone know how many bids a seller can cancel before eBay does something about it? There is one particular seller that has canceled bids on every item that I have bid on stating item is no longer available. This has become so annoying I intend t...

Resolved! The buyer cancelled my order but I still haven’t been refunded through PayPal balancr

I bought an RX 580 for $151 and I messaged the seller to cancel it. He did and it says cancellation has been requested and it gives me 2 options. “I paid for this order and received a refund” and “I didn’t pay for this item.” I paid through PayPal ba...

Resolved! Closed Auctions

Can someone please tell me how do I pull up the auctions that have closed from a certain seller?

Returning goods waited heavly to the seller

Refused an item I bought through eBay because the shipper double charged me now eBay says that it has not been returned. It has but eBay does not recognize returns from Canada Post. So the vendor will get the item back and will not have refund me the...

Absurde shipping fees

I can't believe how freely some of the sellers are overcharging for shipping. I was lucky I did noticed the shipping fees from this seller in England. I was shocked to see how much she charged for a painted glass fragment when usually most of the sel...

How do I know if I'll have to pay customs duties on an item I buy?

Lets say, if i buy a product from Japan to India

Item that should be eligible for refund isn't

I bought an item and have not received it more than a month past the expected arrival date, so I opened a case with Ebay for a refund but their reply says it isn't eligible for their refund policy. It's a toy, not an exorbitant amount, and was not a ...

Resolved! Seller won't provide return shipping label, says she's suing me and eBay

Bought a 32GB open box Chromebook, received a 16GB model with screen damage. Seller said no refunds, no returns, and blamed eBay for the incorrect information in her ad. I asked eBay to intervene. eBay refunded me and said that because the seller ref...

Speedpak to Canada

An item I bought was shipped from China via Speedpak. It's now been sitting in a distribution center in China for two weeks. Is this typical of Speedpak? My concern is that if the package is already in Canada, and Speedpak ceases it's tracking when i...

Items (x2) stolen out of mailbox, eBay most unhelpful despite submitting sheriff's crime report

Does anyone have advice as to how to get eBay honor its guarantee for items stolen out of our mailbox? I filed a theft report with our local sheriff's department (who confirmed a neighbor also reported the theft from ALL mailboxes in the group) and I...

Refund issued before shipment

An item was purchased, and I requested a refund both by normal route and messages immediately after the purchase, and a day before the seller shipped the item.The seller shipped the item despite this, and now I cant even make a new appeal to get my m...

Global shipping program to canada

Can you please explain why this package went all the way across the continent and now will go all the way back across to be delivered to me. Rather then the straight shot north that's less then a third of the distance it has already traveled? And 29U...

Perhaps someone can suggest a solution

I ordered and received an inexpensive fitness tracker from an eBay seller. It arrived in reasonable time in perfect condition. However, and that’s a big HOWEVER, there are absolutely no instructions with the items! Zero, Zip, Nada. I wrote To the sel...

Fraudulent Sellers

Over the course of several months I have purchased two (2) Android TV Boxes both from different sellers and they have both turned out to be fraudulent. I am now in the aggravating process of having to claim back the funds etc. So after waiting months...

Seller with absurd shipping price is this a scam?

So i was looking at an item from an ebay seller with 0 reviews who recently joined. They're selling a lot of pokemon cards and state they are all in brand new condition and the post seems pretty legit with many pictures of the card. I looked online t...

Item delivered but not received

Hello All,I bought a item from the UK that was sent by International Priority shipping.It was apprently delivered on Jan 3rd to Canada even though i didnt revieve it.I called by local post office to see was it there and unfortunately it is not.Tried ...

Sellers cancels order due to "out of stock" but states reason as "Buyer requested cancellation"

Hello, so two days ago I purchased the Mobil Suit Gundam Seed PS Vita game from the seller (Top Rated Seller). He notified me yesterday that the item was out of stock and cancelled the order. Mistakes happen, I understand that BUT the reason he gives...

search ebay.ca for vendors that DON'T ship to Canada !!

I'm very frustrated that I often log onto Ebay.ca specifically .... (since I live in Canada) find the item that I want to purchase , and then find out that the seller DOESN'T ship to Canada. WHY IS IT LISTED ON THE CANADIAN SITE ????