Decided, on the last day, not to sign up for Managed Payments

[groupbreakhits]

After 21 years of selling on ebay.com, I have decided not to sign up for managed payments. 

I have enjoyed this platform for buying and selling over that time, but managed payments changes my experience so greatly, I have been forced to seek alternative buying and selling platforms. 

It all centers around not being able to receive funds in USD. You see, I use my sales to buy additional items on eBay.com in USD for my own collection (vintage baseball cards). Now, manged payments force conversion from USD to CAD, and then back to USD if I'd like to make a purchase. That's too much cost to absorb. 

I have been told eBay Canada is working on the ability for Canadians to receive their US sales in USD to their US Chequing account in Canada.

I am doubtful that will happen.  If PayPal couldn't do that, there isn't much chance eBay or their partners will be able to. They've had two years to find a solution to this, and they haven't.  So maybe they do figure out a way to deposit in USD. Can they then take out in USD for a new ebay.com purchase? Again, more doubts. And no answers from eBay. Why would I hand over my personal information with these details? The answer is, I wouldn't, and I won't. 

I do wish to thank eBay for 21 mostly great years. I wouldn't have the collection I do without you. The online world has changed, and you've made a business decision to move on from folks like me, but luckily there's a lot more choice out there these days. 

All the best to you and your employees  - Ryan 

[arhirii2007]

I made the same decision. Moving to a new payment structure is one thing, forcing a currency conversion twice is on another level alltogether. I ended all my listings today and said bye-bye to selling on eBay.

[femmefan1946]

That's the basic reason I am holding out on MP, all the other problems seem to be a mixture of misunderstanding, paranoia and some definite glitches in transferring funds to bank accounts.

EBay could solve the US funds problem by allowing more than one bank account to be attached tothe MP account.

Allowing one of those accounts to be "off-shore".

With PP, we hold multiple bank accounts (because : reasons) and move our US funds to an American bank with Canadian ties (TDNorth and RBCBank are examples). This allows us to move the US funds back to a US dollar account here in Canada with no currency exchange.

If MP could see their way clear to allow multiple accounts and to allow non-Canadian accounts, the difficulty would be solved.

This is going to be a bigger problems when eBay starts enrolling Chinese sellers in MP.

[groupbreakhits]

I'm ok with glitches. I am ok with figuring out how to continue with NetParcel as my shipping method. 

But the forced currency conversion that I must do twice, just makes it not worth it at all. I've gained quite the following on Twitter, and I can sell there through PayPal without the 10% ebay formerly charged me. I am successful for items $200 and down and never had a problem through hundreds of sales. 

For larger items, I can consign to Sirius Sportscards, Heritage or Goldin. The fees are comparable, or less. 

So, I'm not blowing wind when I say I have options. I do, and I have and am able to exercise them. It's not a finger in someones face, it's a business reality. 

But this is also the reality, eBay was my primary choice for selling and buying. And, MP changing that with this poor execution has me on the sidelines. I've been along for every other ride, but this one, just makes zero sense for me. 

[marnotom!]

If I were in your shoes, I’d simply sign up for Managed Payments, run with it for a little while to make sure the kinks were worked out at both my end and eBay’s/Adyen’s, and then put my selling activity on hold until the CDN-based US dollar account option is a go.

My understanding, however, is that sellers are now being asked at the time of signing up if they’re interested in this option, and that seems to delay the implementation of MP for that seller. It also gives Adyen a better idea of how much interest there is in this option; the more sellers that give a “yes,” the more likely Adyen is going to fast-track getting this in place.

(I’ve never heard anything about PayPal trying to do anything similar. Maybe you can send a link or two to info on that.)

I’m not sure what personal information you’re uncomfortable with providing eBay seeing as they’ve got a lot on you on file already. The SIN issue should have been more or less put to rest some time ago.

[groupbreakhits]

Appreciate the post, I'll monitor news to see when (if) it's implemented. 

Again, my adoption of MP is conditional on two things: 

1. Ability to deposit proceeds sold in USD to my Canadian USD Account

2. Ability to use those USD deposited proceeds in my Canadian USD Account to purchase other items on eBay.

In terms of personal information, I I don't want to give my account information to a third party for zero reason. There's no sense in me providing account information for a service I won't use. 

In terms of PayPal's business practices, I don't have a link for you, I only know they won't deposit US funds to a Canadian based US Chequing account. Adyen asking for interest, doesn't constitute a future action at all.  

[marnotom!]

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@groupbreakhits wrote:

In terms of PayPal's business practices, I don't have a link for you, I only know they won't deposit US funds to a Canadian based US Chequing account. Adyen asking for interest, doesn't constitute a future action at all.  

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Okay, I read your post to mean that PayPal had made attempts to create a set-up where US dollars accrued in a PayPal quasi-account could be transferred to a Canadian-based US dollar account, but these attempts were not successful.

And to clarify my point, Adyen knows there's interest in this, and there have been official assurances from eBay staff in other discussions that this is being worked on.  My thoughts are just along the lines of Adyen would likely like to see how much interest there is in this.  If it turns out it's just a handful of people on the discussion boards making a lot of noise, they're not going to give this as much priority as they would if sellers indicated this when registering for MP, as we all know there are a lot of Canadian sellers who rarely if ever visit these discussion boards.

[blackranda2]

If you read all the comments on the boards about this you will see there are more and more members doing this every day.  I think eBay was expecting to lose some members due to this change but don't think they expected to  see such a large adverse reaction. Will they listen to us?  Time will tell but I am not holding my breath. 

[katlover1952]

Hey femme. I like you had a Paypal acct attached to a US bank acct (in US) so thought this issue would be resolved. I received an email saying I must sign up by today or lose my selling privileges. The email to em (a Canadian seller) had a link saying "click here if you wish to be paid in US funds". I called & the supposed "managed payment specialist rep" I spoke to said yes while the account must be in a Canadian account it could be either in US dollars or CAD. So I went ahead & did it a few days ago. After reading more comments on the Board about how they would not pay Canadians in US funds thought I should double check. And I was told that no it must be in Canadian funds. Needless to say I was not a happy camper as I had to open a new Canadian dollar acct & close the US one. They sure as heck need to train their reps better on this.

And you are right all we need is to have MP allow 2 bank accounts to be attached to it. Cannot wait to see how they process the exchange. Am sure it will not be in our favour. I am not holding my breath for this to happen either.

[recped]

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@blackranda2 wrote:

If you read all the comments on the boards about this you will see there are more and more members doing this every day.  I think eBay was expecting to lose some members due to this change but don't think they expected to  see such a large adverse reaction. Will they listen to us?  Time will tell but I am not holding my breath. 

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Losing a few million sellers could be the best things to happen to eBay in years!

The same/similar "adverse reactions" from sellers has happened a dozen or more times over the past 20 years.

One of the biggest blow ups was over the forced requirement for PayPal, then there was "fees on shipping", Good Till Canceled, The MBG (a real funny one because it was just a new name for the already existing Buyer Protection). I could go on and on.........

In spite of all these supposed mass departures eBay continues to increase the number of active sellers, the number of listings and the volume of sales.

[femmefan1946]

Apparently the Q1 report from eBay to its stockholders says there has been a 6-7% rise in both numbers of buyers and numbers of sellers.

There is a very sarcastic thread about this on Seller Central at dotCOM.

[deeeight]

Ya know you don't have to cancel your listings... existing ones will keep running until they expire and payments will continue being processed on them the same previous direct to paypal account way. For fixed buy it now only sellers this can mean up to another 30 days.  I'm walking away from selling here once my last ad ceases to renew after more than a decade of premium store account and ebay is going to say bye-bye to a couple thousand in fees a year from me. A thousand sellers bailing on them of similar size and now they're down a couple million in revenue. Every couple years its been a new thing making it harder on sellers here and well this is the one ends my ebay selling.

[parts_and_diecasts]

"I am ok with figuring out how to continue with NetParcel as my shipping method. "

I figured it out today.

You can have eBay account integration with Paypal/Netparcels while being on Managed Payments. Next time you open Paypal/Netparcels, look on the top right-hand side, you should see a banner showing eBay and other competitors logos stating "link your accounts", click on it and follow instructions to add your eBay account. It is a very similar integration than Shippo, all you have to do now is to copy/paste your eBay order ID, that's it. Buyer's address details will be auto-filled and tracking details will be uploaded back to eBay (it will show in the Orders tab).

As a fellow Cdn selling in USD on eBay.com, I do share your frustration on the USD exchange situation and I too prefer keeping USD in my account (Paypal or chequing) to buy online in USD on eBay or elsewhere. Just yesterday, I bought from Pelican Parts.com a pair of hatch struts for my Mini Cooper, it was cheaper to buy from that US supplier and have it shipped express by Fedex than buying locally; I also often buy US exclusive diecasts in USD on eBay.com for my own collection, so I hear you on recycling part of our profits in our hobby to the benefit of eBay (most sellers are also buyers). Hopefully, this gets solved soon.

[mrdutch1001]

My eBay sales crashed & burned several years ago and after losing my long time power seller status,etc,etc. eBay became less & less important to me...

For the past few years I have been nothing more than a small, very low volume seller here on eBay but I have been building up my presence elsewhere. I have had other sites to sell on over the years and currently still have a site where I sell(and where I can still have a PayPal account for sales payments AND where sales have been increasing) so as I make my exit from eBay(the last of my listings end today), I can focus on the next chapter of my online selling...

[groupbreakhits]

I hope you’re right! Glad to hear there are others out there like me - thanks for the tip on NetParcel

[groupbreakhits]

It’s so sad that during a pandemic, when so many more people need or are trying out a side hustle that they’d execute such a poor roll-out as this.

[marnotom!]

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@groupbreakhits wrote:

It’s so sad that during a pandemic, when so many more people need or are trying out a side hustle that they’d execute such a poor roll-out as this.

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The timing may seem unfortunate, but my understanding is that this changeover has already been delayed due to the pandemic.  I suspect that eBay and Adyen are pushing this now so that most of the bugs and challenges are dealt with before the holiday season when many sellers' business levels are at their peak.

Most IT changes don't go off without difficulties.  It's the nature of the beast. 

[ricarmic]

I just got this from ebayland today, there might be more detailed news in this re the US$ situation....

Hi ricarmic,

Spring is in full bloom, which for many sellers means new inventory and seasonal product lines. It can be a busy time of year, but no matter what you sell, this month has brought plenty of exciting announcements, updates, and new features for Canadian eBay sellers:

eBay Labels, our new first-party shipping label service, has launched. Sellers can now automate their promoted listings to save time and get their products in front of mor... Product and storefront videos have rolled out and will become available to more sellers over the nex...

We were also proud to announce this month eBay is expanding its Authentication Program for sneakers in Canada. You can learn more about this exciting development in this interview with Complex Canada, featuring eBay’s Director of Sneakers Mark Flaa.

Finally, we want to invite you to yet another eBay Canada Seller Check-in on May 12th, with a special presentation on Managed Payments. This will provide a more detailed look at the status of our new payments system and provide an opportunity for a Q&A with eBay Canada experts. In particular, we will be answering questions from sellers who do the majority of their business in the United States and would prefer to be paid out in USD rather than Canadian dollars.

Keep reading for more information, updates, as well as tip and tricks.

All the best, Rob Bigler General Manager, eBay Canada

[pjcdn2005]

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@marnotom! wrote:

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@groupbreakhits wrote:

In terms of PayPal's business practices, I don't have a link for you, I only know they won't deposit US funds to a Canadian based US Chequing account. Adyen asking for interest, doesn't constitute a future action at all.  

---

Okay, I read your post to mean that PayPal had made attempts to create a set-up where US dollars accrued in a PayPal quasi-account could be transferred to a Canadian-based US dollar account, but these attempts were not successful.

And to clarify my point, Adyen knows there's interest in this, and there have been official assurances from eBay staff in other discussions that this is being worked on.  My thoughts are just along the lines of Adyen would likely like to see how much interest there is in this.  If it turns out it's just a handful of people on the discussion boards making a lot of noise, they're not going to give this as much priority as they would if sellers indicated this when registering for MP, as we all know there are a lot of Canadian sellers who rarely if ever visit these discussion boards.

------------------------------

Where are you getting this information?  I don't recall eBay ever saying that their decision on rather US $ issue will depend on how many sellers are interested but you have stated that more than once.  

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[pjcdn2005]

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@katlover1952 wrote:

Hey femme. I like you had a Paypal acct attached to a US bank acct (in US) so thought this issue would be resolved. I received an email saying I must sign up by today or lose my selling privileges. The email to em (a Canadian seller) had a link saying "click here if you wish to be paid in US funds". I called & the supposed "managed payment specialist rep" I spoke to said yes while the account must be in a Canadian account it could be either in US dollars or CAD. So I went ahead & did it a few days ago. After reading more comments on the Board about how they would not pay Canadians in US funds thought I should double check. And I was told that no it must be in Canadian funds. Needless to say I was not a happy camper as I had to open a new Canadian dollar acct & close the US one. They sure as heck need to train their reps better on this.

And you are right all we need is to have MP allow 2 bank accounts to be attached to it. Cannot wait to see how they process the exchange. Am sure it will not be in our favour. I am not holding my breath for this to happen either.

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It may have been a mistake to close the US account as eBay had already said that they will be allowing us to use a US account but that details will be coming.  It sounds like one of the reps knew about that and the other one didn't.   However, it does sound like we can only use one bank account  per eBay ID so I haven't figured out what to do.  I'd prefer not to have 2 separate selling ID's.