Item Shipped and Delivered but money still on HOLD ? How long doe's Ebay keep payment on Hold?

Hi!

 

I haven't sold on ebay since a few years. I was used to Paypal... 

I added my bank account to the new ebay payment and comfirmed my bank account. 

 

I sold for around 600$ of items and thoses items were shipped with the ebay Canada Post print label.

So the tracking is already linked to the items and we can see that they have been delivered.

 

Why is my ebay payment still on Hold?

When can I expect ebay to transfer my money in my bank account? 

 

Thank you!

 

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Re: Item Shipped and Delivered but money still on HOLD ? How long doe's Ebay keep payment on Hold?

marnotom!
Community Member

How often are you scheduled to receive payouts?  If your payout date has passed, you may need to "take further action," as eBay words it.  See this help page for more info:

https://www.ebay.ca/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

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Re: Item Shipped and Delivered but money still on HOLD ? How long doe's Ebay keep payment on Hold?

The items show as delivered in ebay? 

ebay has been dropping the ball at getting some shipments updated and marked as delivered, when Canada Post website shows them as delivered.

 

 How long since the items were delivered?

 

Have you checked https://www.ebay.ca/sh/fin/transactions  for on hold / available ?

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