Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

a buyer just opened a case asking for refund

I just got a buyer open a case for a comic book that hasn't arrived and she asked for a refund. The book was shipped 3 weeks ago from Japan and she is accusing me of never shipping the book in the case details. She didn't contact me prior to opening ...

Canada post exorbitant shipping costs for tracking to US - is insurance enough?

Shipping with tracking to US for low priced items makes it pointless to sell. Is it OK to use a service that offers insurance without tracking(assuming Canada Post has something like this), to offset shipping costs? If you sell on eBay from Canada, y...

Audio Book ISBN Question

Turbolister is demanding an ISBN for audio books. It will not upload without an entry. What does one do now to list a self-made audio book with no ISBN?

Resolved! Why doesn't Ebay offer Fedex Ground for Can.Sellers

For packages over a 1 Kilo,Fedex ground cheaper and faster than Canada Post

Shopping cart disconnect is ruining my business!!

Situation #1:Buyer put 3 items in his cart and tried to request combined shipping and eBay would not allow it. I told him to use the shopping cart on eBay.ca instead or to "commit to buy". He then responded that he was on eBay.ca and that it wouldn't...

New on-time shipping question added to buyer feedback

The latest from Ebay re shipping question and feedback will now be global for everyone. Permanent or not? http://announcements.ebay.com/2015/07/new-on-time-shipping-question-added-to-buyer-feedback/ And the discussion link from the US boards http://c...

"No product found for ProductListingDetails"

I posted this problem under Site Issues on the weekend but I don't think it's been getting the attention required so I'm bringing it up again. There is a major problem right now with the Bulk Editing tool and an orange flag that crops up after you've...

Screen Shot ORANGE FLAGS 2015-07-30 at 7.24.01 AM.jpg

U.S. Light Packet

Would anyone have the link to the new 2015 light packet rates? I can.t find it.Found on the board that it's $5 up to 300g? I also need the next rate up.Thank you.

Resolved! Sellers Should Target Seniors. They are Richer Than You Think!

When listing your "stuff" on eBay you should target Canadian seniors. They are richer than you think. This month the federal government is sending "Old Age Security" cheques with a $1.13 increase (from $563.74 to $564.87). Let's all go for it!

How to bundle shipping?

Per say if a buyer buys two or more items you have to purchase multiple ebay shipping labels. Does ebay allow you to combine your sells into one item so that you only have to purchase one ebay shipping label and ship everything in one box if the sell...

Listing and Billing Currency Question...

This is what I'm getting on my listings Review your listing Listing Currency: U.S. dollarBilling Currency: Canadian dollar If you list on Ebay.ca and your listings are in $US and you pay your Ebay fees by Paypal in $US...Is this the way you should be...

Message on Paypal, multi order shipping

I just had to go to Paypal because a payment confirmation failed to appear again. I was surprised to see on the transaction I was checking it said "Launch multi-order shipping". This buyer only purchased one item. I clicked on it to see what it was a...

Cost Effective International Shipping Costs from Canada?

For any and all Canadian-based eBay sellers how do you ship overseas? I want to expand my market worldwide. I only ship to Canada and the USA because Canada Post international shipping costs are excessively high. I checked with CanPar, DHL, FEDEX and...

eBay Radio arty Las Vegas

I had not been to this event since 2010. Very glad I came this year. It is interesting how much things have changed with e-commerce marketing. Back then, there were rumblings that the use of mobile devices for buying, selling, searching was about to ...

No payment recieved email

I recieved a payment this morning. It's marked aas paid on ebay now but I never recieved an item paid notification. I checked PayPal & the payment is there but I never recieved an email saying I recieved a payment.I would assume it's all good since i...

Interesting Post off US Boards re tracking and no longer viewable

Very interesting. What do you do if someone opens a paypal claim and the tracking number is no longer in the system. Non viewable of course, will Paypal refund. Anyone know how long CP keeps info viewable? Here is the discussion from the US Boards ht...

eBay Canada to Hold Focus Group on Shipping - June 4 in Toronto

http://www.ecommercebytes.com/cab/abn/y15/m05/i25/s03 PS - I have not been invited (maybe due to the fact I refuse to use PayPal shipping labels as I get my postage cheaper!) In my opinion eBay-Canada should try to help Canadian sellers find the chea...

Shipping of Expensive China/Figurines

Posts by gifts of elegance in the "Nothing Seems to Sell Anymore" thread prompted me to ask her, or anyone else, how best to ensure that very expensive items reach their destination safely, and minimize the risk of any fraudulent purchasing activity....

Incorrect zip code

I sold an item to a U.S. buyer using USPS. I usually check the tracking for more expensive items. I notice that the item has been going back and forth between sorting an post offices from June 3 to June 9 so I checked the address again. The buyer lis...

Best way to respond to buyer re: needing item by specific date?

I recently sold a pair of custom made earrings. First offer from buyer on June 4, and the earrings were sold at a best offer price on June 6 after a few back-and-forth counteroffers. I mailed them as regular letter post (with stamps!) on June 8, and ...

defect removal

I shipped out a record. It arrived damaged. I refunded the full value of the record including the shipping thru paypal.The buyer was very satisfied and posted postive feedback on my professionalism and would buy from me again.Ebay in their wisdom con...

Nothing seems to sell anymore con't

"As someone who has some experience selling vintage designer jewelry, however I would not put myself in the same class as gifts_of_elegance, the difference in the 2 brooches was immediately obvious to me. 73rhc, no offence to you but you missed this ...

Is this the way you would respond to this buyer???

His message: My response: Hello, I would like to thank you for your purchase. I will have your CD wrapped up well and be mailing it to you tomorrow. It is being sent airmail from Canada so there is no tracking number and it can take 7 to 10 working d...

Is there a way to find out what your selling limit is without calling?

I was wondering if there was a way to find out what your selling limit is without calling? How does EBAY set up a limit? What is it based on? Thanks

Accepting Returns

I recently posted a questions regarding how to do a refund and get my FVF back. The situation is this- the buyer contacted me regarding a bracelet she recently purchased. She said that it is beautiful but that it was too small for her friend that she...

Nothing seems to sell anymore

Is it just me or has anyone noticed that EBay is not what it used to be. Nothing seems to sell anymore, except the poor quality cheap merchandise from China! Too bad those large quantity sellers are allowed. Facebook auctions are the new trend. Selli...

Defects Resulting from Buyers Who Don't Take Time to Understand DSR's

I just received my second defect as a result of low DSR's for Item as Described and Shipping Time (1's). In both cases, I not only received a lovely e-mail from each buyer thanking me for the quick shipment and the great packaging, etc., but also pos...

I have ~1,200 items I want to upload/list... Will I have to pay 120$??

Hey guys! I have a file ready to be uploaded in eBay containing about 1,200 items. I am only using fixed price auctions. Am I wrong thinking there's no way around paying over 100$ to list those? Should I wait for a free 1,000 listing promotion? Do th...

Ace manifesting coming to BC border crossings in November

According to the notice posted in the customs office I crossed at yesterday, starting November, sellers from BC taking their mail to the USPS will be required to ACE manifest their parcels. For many of you this will be an issue.What Ace does is. It s...