Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Regular stamps or tracking on envelope to US

On a $15 thin paper item to US from Canada in cardboard flat envelope 6 x 8 ...would you frequent sellers use tracking and mail item as a small packet or just take your chances and use regular mail stamps with no tracking. I have already collected $1...

Coupon for shipping store missing

I must of missed a announcement.On my summary it does not show my shipping supplies coupon.Is it still available?Thanks in advance.....Bob in Winnipeg.

"eBay Wants To Make Your Listings More Successful!" Translation: "You're going to earn even less."

https://www.ebay.com/sellercenter/shipping/calculated-shipping-ratesTranslation:"You sellers, who we now f&#* for an 18.0% commission, including taking that same cut from the ACTUAL advertised shipping rates you historically payed until recently?Well...

Late shipping defects

Why does eBay allow a buyer to mark their shipment from me as late when it obviously arrived within the advertised time period?I sell postcards and ship them untracked using lettermail. I sell on both ebay.ca and ebay.com and all items are advertised...

Will canada post strike start this November IF it's really happening?

I'm pretty sure most of you received the message from canada post with a headline, Canadian Union of Postal Workers requests conciliators in filing notices of dispute with the Minister of Labour. It made me gasped because I just dropped off a parcel ...

Resolved! Question about returns/refunds for "Buyers Remorse" return.

Hi all, I have a return from a USA buyer due to "buyer's remorse." My shipping policy for international buyers is that the buyer pays for shipping. They bought shipping and sent the item back to me in good condition. That's all good. My question is: ...

My feedback just went from 3 to 2 with no explanation.

I've only had 3 customers so far bother to leave feedback out of 5 and now I see that my feedback has gone from 3 to 2. Has anyone had this happen? I tried to contact Ebay but of course there is no way to contact Ebay that I can see. The nearest I ca...

can't sign in, and can't attach photos when sending a message to a buyer

- I couldn't attach photos when I was trying to send a message to a buyer. I get the popup message with "www.google.com refused to connect" when I try to upload a photo to a message. - Cleaned the cookies and cache on firefox, and now I can't even si...

can't sign in, and can't attach photos when sending a message to a buyer

- I couldn't attach photos when I was trying to send a message to a buyer. I get the popup message with "google refused to connect" when I try to upload a photo to a message. - Cleaned the cookies and cache on firefox, and now I can't even sign in wi...

Shipping on .com as a Canadian seller

Hello everyone!This is my last attempt to find an answer to my question. Yes I have watched video explaining this and read threads talking about this but non applies 100% to my situation. I hope I’ll find good infos here. So thanks in advance.I have ...

eBay needs to update Labels for 41 countries for Tracked Packet Int'l eff. June 2024

Canada Post eff. June 2024 now lists 41 countries eligible for Tracked Packet Int'l.eBay Labels is not updated and still only has 31 countries.I had a package for Israel and it only showed XPress Post as a tracked option and it was small so well with...

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Has anyone delivered a sold item to a buyer in the states by yourself?

Recently, I listed an item that costs more than $500, and a buyer in the states asked me if I can deliver the item by myself. The buyer thought I was from the states within a couple of hours distance from them. I still said I'll think about it. The b...

EBAY SHIPPING COUPON ????

this is the first time i have ever received a shipping supplies coupon in the 4 years i have been selling on ebay what does one due with it ?-- where are these supplies you can buy be found -- i don't need anything right now - i have years and years ...

International Shipping: Best Courier for bulky $1000+ items

Hi All,I've been around eBay for quite sometime but never as a prominent seller. I'm looking to post several reasonablly expensive items over the next months and would appreciate feedback/insight on the following: What is the best courier for shippin...

interesting footnote to my listings

i have as of today 1825 listings i should have about 1866 but thats another issue --in my marketing sales which i am discounting all my items 65 % off with free shipping till july 31 - in this marketing plan i have 1848 listings -- hummmmmmmmmmmm som...

I am unable to sign in. We ran into a problem. Please try again later.

I managed to get signed in using Chrome Incognito but I usually sign in with Firefox. For the past several hours I get the message: We ran into a problem. Please try again later. In both Chrome and Firefox - and Firefox Private.It doesn't get as far ...

Resolved! Canada Post mail sizer?

Can anyone tell me where I can obtain one of those proper Canada Post mail sizing boards?I've been sending the same lettermail packages for the past year (single DVD) only for the employee today to tell me it's too big and I have to pay a different r...

eBay is unlawfully collecting Sales tax on non taxable items, giving us no control

eBay is unlawfully collecting Sales tax on non taxable items, giving us no control its crazy ! When i asked about it, they demanded ID and a bunch of non sense company registration. the good news we have other store fronts we dont need IDF style non ...

Shipping Labels Not Working This Morning

Just a heads up if anyone else is having trouble printing labels this morning (it's not just you). I've tried a few times now and it is not working - keep getting red error message.I was trying to printing my labels from eBay here but I believe it is...

Please do an Ebay search for one of my listings for me

Please search ebay.ca, searching for 'Canada Only'. Search for "big farm john deere" and tell me if this listing shows up: TOMY BIG FARM 1/16 JOHN DEERE 9620R TRACTOR WITH DUALS....BIG TOY! ertl | eBay When i search for it, it does not. Despite those...

eBay is pranking sellers now?

Recieved an email (for another account) from ebay saying, Your selling limits on eBay have increased I clicked a link, and it says, Currently, you've listed or sold 276 items of your 5,000,000 monthly limit. You can list or sell up to C $4,982,100.74...

I cant see international business days on business policies

I lost top rated seller because of this and I still cannot find out how to see business days. I can see it for domestic though.

Ebay is getting overrun by Frog LEDs

About 2 years ago, I started to notice hundreds of these "Frog LED" listings showing up in the industrial categories. But now it is out of control... Now there are 10 of thousands of them.They are 1 cent, free shipping listings, with horrible picture...

Modifying personal info on eBay shipping labels.

Hi all. I just recently began using eBay shipping labels and see they use both of our full names on the labels as the shippers. How do I edit that to just use our first names or our eBay user name instead? Thanks much, enjoy the day.

Views have absolutely cratered since mid May. Anyone else?

My views have dropped enromously since mid May. Items that would normally get 7-10 views per week are now getting 1 or 2 per month. Along with that sales have dropped to nearly zero. The other sites i sell on are doing normally for this time of year....

issue with dimensions & weight

when first listing an item for sale you put in the dimensions/weight as an estimate/is it set in stone?when your item sells what happens if your item changes dimensions/weight fromwhen you originally input the dimenstions/weight? Can you use the new ...

Can't feature a promotion with a marketing banner

For years I would always feature an active markdown sale with a marketing banner on my store page. Around a couple of weeks ago I noticed that "Promotion" was no longer an option. I discovered that it is still an option on the .com website but not on...

Resolved! Recent bump to listing limits

Did everyone or just some recently automagically get rewarded with a bump to listing limits? 5Mmore items2,999listed and sold / 5M limit on quantity of itemsC $4.9M more My previous limit was 6000. For smiles and chuckles I applied for a bump a few m...

Che Guevera Bank Notes

I am in Canada. Canada does not have a trade embargo with Cuba. Why can't I sell vintage Cuban bank notes on eBay Canada?

This Samsung phone is not approved for sale in Canada and cannot be listed on eBay.

{e228390-1254646x). Hi all, I have a pretty good rating on eBaY here and I am trying to sell a phone that is only worth $250 if that and eBaY keeps telling me in red, at the top of the listing screen "This Samsung phone is not approved for sale in Ca...