Seller Central

Seller currencies

I am in Canada and have an eBay store. How do I change my prices from Canadian to US dollars. Thank you.

Been over a week when i open a draft or revise a listing, the photos part doesnt show up. I need to spam refresh the page until it show. It's like it doesnt properly load the page. Anyone else experiencing this or my computer is dying? It's really a ...

"Save 75% off trading cards final value fees" promotion not applied

I activated a promotion from the ebay landing page that expires May 7, 2023 to receive 75% off trading card final value fees for items listed after the promotion was activated, for up to 20 items.I have sold several items that were listed during the ...

Resolved! Are ebay messages working? I have a possible cancelation and have still not heard from my buyer.

Yesterday I had a buyer say she bought wrong size and did I have the item in her size.I replied to her immediately through ebay messages and said I didn't have any more and asked her if she wanted me to cancel but have not heard back. I have also sen...

Downgrading your store level

For anyone considering downgrading their store it is VERY important to remember when renewal date comes up it is done AUTOMATICALLY. There is no warning. It is noted in the fine print with the previous renewal. You are able to upgrade at any time but...

Authentication feature at what value

I knew back in the day that high end items like running shoes or some clothing had to be Authenicated by Ebay before it would go to the buyer. Then Ebay introduced on cards of $700.00 or more.Now though seems they started with cards of value $250.00 ...

Canada Post Expedited Lite for Collectibles

Noticed we could not post on the announcement thread so. Here the announcement: https://community.ebay.ca/t5/Announcements/Introducing-Canada-Post-Expedited-Lite-for-Collectibles/ba-p/494115 For those not knowing, eBay acquired the trading cards plat...

Canada Post Expedited Lite for Collectibles

Just got email on this new idea by Ebay to offer with in Canada cheap tracking with Canada Post3 questions i have1) How many sellers will use it2) How many buyers will pay say $10.00 shipping cause online it shows as estimate the cost then need to ad...

tracking required , not required

Hi , so I guess my question is why does Ebay allow and accomadate shipping options with NO tracking included and then hold it agaisnt you becuase the customer didnt pay for a tracked shipment ? sent item from Nova Scotia on April 3 to the united king...

listings

listed several item today noticed half went to ebay.com in american dollars and says I don't ship to Canada and only ship to the US. It;s the other way around I ship to Canada not the US is there any way to change this

Question about buying my labels through ebay

I have been buying my labels through Canada Post SnapShip but today I purchased a label through eBay which I haven't done in years. Two questions:1. Does eBay automatically send an email to my buyer saying the item has been shipped? Or do I continue ...

Printer suggestion

I print a label only once in a while but i'm tired to have to go to nearby stores for it. I'd like a black ink only one to avoid having to pay for ink colors, i'm not even sure if it exist. All the printers i see online are $75 and over. It's just no...

Buyer fraud? Requesting gift cards and sent direct paypal payment

Seller: meBuyer: (no longer registered user)item: $50 boots Buyer messaged me about the boots requesting I respond via email/text... responded via email and she requested I ship the boots overnight and send $200 of Steam wallet gift cards as well. Sh...

Why do I keep getting an incorrect date?

Sold an item this morning and this date comes up, this keeps happening. Date sold: Jun 04, 2025

Resolved! Confused about auction visibility when selling (because I'm not getting much at all)

Hi folks, I've noticed my auctions are not getting very many views despite matching the right keywords (I sell painted miniatures for Warhammer so I use things like "Warhammer 40K Painted Army" etc in the titles). I list on ebay.ca...I'm starting to ...

How to escalate an issue in eBay

First of all, my apologies if you've read this post before. I posted this yesterday but could not find it today when looking for responses!! I was charged twice for a shipping label back in early February ($27). Comments on here suggested rather than...

Variations listings items order change

I have a few listings with variations. The items in them were all set up in a specific order placing them by year of production. Suddently a few days ago i noticed the order all changed. The ones at the bottom of the list are now the first ones when ...

Resolved! Can't Purchase Shipping Label

How well do UR numbers work for US tracking?

I have here read about putting in the UR number from untracked small packet shipments as a tracking number. How reliable is it? Thanks.

Searching for listings without Category Assigned

Hello there, would appreciate some help. Have finally changed my account to a store. Have set up the categories in which I sell and allocated as many as I can to each. My question (which EBAY was unable to answer) is how to I find which listings do n...

Will fedex ship to PO box?

Got an order that i need to ship tracked and fedex is the cheapest option by a few bucks. I know CP rates drops on 27th but i need to ship before that day. My customer adress is a PO box. I thought fedex do not ship to them, but eBay offer me fedex a...

Customs form supports a maximum of 5 items?

I did a US sale today for 6 items that will be combined into a small bubble mailer. I went to purchase a label and weirdly i have a red exclamation mark saying 'The customs form supports a maximum of 5 items'. I cannot purchase a label because of it....

Needs eBay to change the feedback system

We're reading once in a while sellers complaining about how they receive a low rate of feedbacks. I counted and i received 6 feedbacks past 70 sales, since march 20th. No cases or anything, all positive transactions. I could count and go more far. I ...

Check your views, mine down 80% in 1 day..

My views have collapsed 3 days ago and now I'm getting only 20% of the views I was getting before.Would there be compensation offered to store owners for this?

Why did I get dinged for late delivery for item shipped and delivered in 9 business days?

I just noticed that an item I shipped showed up as a late delivery. It was ordered on Jan. 31, I mailed it on Feb. 2 and it was delivered on Feb. 15. I have 2 day handling so it wasn't shipped late. It took only 9 business days from Canada to the US ...

Technology, (medium) old operator creates "gn incident"

A while ago I had to upgrade one of my scales from the age old ones I'd been using to a modern one. The new one is very good, was very economical but it does more stuff than my old ones! A few weeks ago I was weighing out some stuff and I noticed the...

Morning heart palpitations email: "Act now to regain Top Rated Seller status"

Things have been going pretty smoothly so I was super suprised to see this pop up in my inbox a few minutes ago!! Being in super surprised mode, I was actually hoping it was a glitch of some sort until I finally noticed a ways down that I've only los...

Selling in USD

When I first started out on eBay over 20 years ago it was on the eBay.com site. At that time I listed and got paid in USD. I live in BC Canada so over the past couple of years my listings are automatically directed to the eBay.ca site. All listings a...

Unexpected returns from the EU

Hi, I got 3 returns from the EU within 1 month only. I contacted the buyers, they had no idea the package reached their postal offices. All of the packages (from 3 different countries!) were marked as "not claimed". Anyone had a similar problem recen...

Sales Tax, chinese sellers

Since when has sales tax been added. Chinese sellers do not charge additional taxes? chinese sellers are allowed to charge USA funds, Canadians are not.