Forum Posts

Buyers ghosting in INR cases

I know there is nothing to do with lettermail INR cases, i'm just curious of how would you interprete this situation. Last few times after a case is closed, i tried to contact buyers a week or two later to ask if they received. They always ghost. Eve...

Return to Sender, how do I handle this?

Hi I sent a Brand New sealed CD to a buyer, they received it on April 10/23. I was just notified by my address pick up in the US that today they just received the item back: return to sender. Looks like the item was put in the mail on May 8/23 and re...

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Resolved! Lots of people lying about recieving cards

Hey everyoneI appologize in advance if this isnt the right section for me to post this in.I wanna know how many sellers like myself have run into problems with buyers who've said they never received an item.So before covid started everything was goin...

No more Final Value Fees?

Did you know????? eBay Germany Will Be Free For Private Sellers from March 1, 2023 eBay Germany has announced that selling on the online marketplace will be free of charge for private sellers as of March 1, 2023. The following announcement (translate...

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eBay infringement on item listing page.

I'm just listing some items in my store and was looking for matches for catagory ideas. I am really disgusted with ebay. On individual listing pages there are 10 and even 11 rows of "suggestions" (people who bought this bought..., sponsored items, re...

4 days delay to cancel unpaid cases is abusive.

All in the title. We all know that if someone don't pay after 1 to 2 days, it will be left unpaid almost all the time. People paying on the 3rd or 4th day represent probably 1%. So this additional 2 days is wasting time to both sellers and eBay. I un...

Experience with dynamic rate promoted listings?

It was added a few weeks ago and i did not read anyone anywhere talking about it or any news from eBay. It's pretty much blindly giving more money to eBay to be the most promoted. I tested it on some listings past weeks without checking how much it a...

No Sales Or Offers

Has anyone else had their sales and offers go to zero in the last few days my sales have dropped but more concerning my offer have went to zero even the low ballers which I normally have a bunch every day

CJ dropshipping

I am new. What I have noticed is that perhaps the manufacturers have created eBay stores and they are selling at wholesale prices. Maybe at this stage they need to move as much product as they can. This means I cannot use CJ to drop ship as the mark ...

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Resolved! Seller sent me a message and would like some ideas on how to respond.

I have a new CD cracked case, for sale for $14.99 US. A customer emailed me stating that at London Drugs, it was $7.99 (in BC online it is $9.99). Customer wanted to know if I could offer him a discount. I usually put on my old stock 15% off. I am th...

Resolved! How to set expected delivery date?

I keep having problems with American buyers because the expected delivery dates set by Ebay are always way earlier than the actual delivery dates, no matter what shipping service I select. Apparently, the expected delivery dates Ebay offers to my Ame...

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Canada Post SFSB Changes - March 20th

I got an email from Canada Post a few minutes ago talking about some changes to the SFSB program (which apparently came into effect yesterday). It appears that Level 1 users get a (very) slight bump in discount for Xpresspost and some international d...

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Selling Similar

I cannot seem to use "sell similar" because I am in Canada and if the similar item listed is in USA the currency appears as American. I list through ebay.ca. Is there a way around this?

Category map changes

Hello devon@ebay Could you please address? This was from the May 9th Q & A but there was no follow up attached.@mandicrafts -Lotz As a heads up there were additional posts where you were tagged from the April Q& A that were tagged but there were no r...

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shipping rates

-I am in Canada and am listing on .com. I cannot find the box for standard I'nternational shipping to show a rate for Canada. Right now, my listing shows, may not ship to Canada even though I am in Canada. Any help would be appreciated, thanks

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Tracking number not entering

I am entering the tracking numbers but they do not stay entered. I get the following message.Unknown error occurred while updating tracking. Please try again.Is anynoe else having this issue or is it just me?

Sales are slow, sucks to add "We canceled a sale for your security" to the pile

At 4:07 AM made a sale (small item $12.99 US) at 4:33 AM got this message. Buyer had zero feedback, new id created likely for the sale. The bot email message is the generic one, my assumption is that something got flagged via the payment method, or t...

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Case disapear from seller's hub

Is there any way to see open cases easily? I did read a story a few weeks ago where a seller basically forgot to accept return, only answered with message, and lost his case. I see why now. It was on my overview, i only answered to the case by a mess...

Does americans scam more than canadians?

Received a INR case today for a letterpost shipment. Once again for me it's an american. Fun fact i never have INR cases on cheap orders, they are always the $30-60 range orders. It's obvious to me that it's false claims. This is funny how the $10 or...

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