Seller Central

Why is expedited pkg cheaper on Snap Ship than eBay labels? Thought eBay had bigger discount

Expedited parcel going within province 40 x 30 x 7 cm, weight 285 grams is 13.59 Cdn on eBay but only 12.07 on CP Snap Ship. I thought we got a larger discount now on eBay? Can anyone explain or have I misunderstood about the seller discounts? I only...

Ebay Cancelled a Sale Because Of An issue With The Buyer’s Account

I had a sale on (Friday May 5) for a piece of jewelry. The buyer has 8 positive feedbacks in the past month. They used a forwarding address in Portland Oregon. I have sent to that area many times before, so thought nothing of it. The buyer paid right...

Item Not received - Did I make a mistake somewhere

Hello,I am new to the selling side of things on ebay, having decided this was the year to get started on that. I mostly want to stick to video games for now and move on to other things as I learn the process. I started with 10 items on auction, 9 sol...

Ebay Refunded Buyer and Now The Item is Delivered

I sold a $400CAD item to a buyer in France a couple months ago. The most affordable tracked and insured option for shipment was Canadapost International Parcel Surface. Which is slow, on cargo ship. After 6 weeks in transit, the buyer opened up a cas...

Fedex Shipping Label to the UK: No Customs Form?

I purchased a Fedex shipping label for an order to the UK for the first time today. To my biggest surprise, the label only had the address of the recipient on it. A few weeks ago I sent a package with a Fedex label to Greece and there was a separate ...

Intellectual Property Rights Threat

A few weeks ago I posted a jacket for sale on eBay. It's a jacket that someone gave to me and I never wore.I found a prior posting for the same jacket that had sold so I took their listing title and used that. The jacket is made by Orvis and is a bom...

Resolved! found a special candy

hey guys,Please nobody make fun of me if this is a dumb idea. But found something real unique in my bag of maynards gummie bears.I found a brown gummy bear which I believe is result of a perfecly even blend of orange and green.I once saw a silly webs...

Seller currencies

I am in Canada and have an eBay store. How do I change my prices from Canadian to US dollars. Thank you.

Can't add photos to listings

Been over a week when i open a draft or revise a listing, the photos part doesnt show up. I need to spam refresh the page until it show. It's like it doesnt properly load the page. Anyone else experiencing this or my computer is dying? It's really a ...

"Save 75% off trading cards final value fees" promotion not applied

I activated a promotion from the ebay landing page that expires May 7, 2023 to receive 75% off trading card final value fees for items listed after the promotion was activated, for up to 20 items.I have sold several items that were listed during the ...

Resolved! Are ebay messages working? I have a possible cancelation and have still not heard from my buyer.

Yesterday I had a buyer say she bought wrong size and did I have the item in her size.I replied to her immediately through ebay messages and said I didn't have any more and asked her if she wanted me to cancel but have not heard back. I have also sen...

Downgrading your store level

For anyone considering downgrading their store it is VERY important to remember when renewal date comes up it is done AUTOMATICALLY. There is no warning. It is noted in the fine print with the previous renewal. You are able to upgrade at any time but...

Authentication feature at what value

I knew back in the day that high end items like running shoes or some clothing had to be Authenicated by Ebay before it would go to the buyer. Then Ebay introduced on cards of $700.00 or more.Now though seems they started with cards of value $250.00 ...

Canada Post Expedited Lite for Collectibles

Noticed we could not post on the announcement thread so. Here the announcement: https://community.ebay.ca/t5/Announcements/Introducing-Canada-Post-Expedited-Lite-for-Collectibles/ba-p/494115 For those not knowing, eBay acquired the trading cards plat...

Canada Post Expedited Lite for Collectibles

Just got email on this new idea by Ebay to offer with in Canada cheap tracking with Canada Post3 questions i have1) How many sellers will use it2) How many buyers will pay say $10.00 shipping cause online it shows as estimate the cost then need to ad...

tracking required , not required

Hi , so I guess my question is why does Ebay allow and accomadate shipping options with NO tracking included and then hold it agaisnt you becuase the customer didnt pay for a tracked shipment ? sent item from Nova Scotia on April 3 to the united king...

listings

listed several item today noticed half went to ebay.com in american dollars and says I don't ship to Canada and only ship to the US. It;s the other way around I ship to Canada not the US is there any way to change this

Question about buying my labels through ebay

I have been buying my labels through Canada Post SnapShip but today I purchased a label through eBay which I haven't done in years. Two questions:1. Does eBay automatically send an email to my buyer saying the item has been shipped? Or do I continue ...

Printer suggestion

I print a label only once in a while but i'm tired to have to go to nearby stores for it. I'd like a black ink only one to avoid having to pay for ink colors, i'm not even sure if it exist. All the printers i see online are $75 and over. It's just no...

Buyer fraud? Requesting gift cards and sent direct paypal payment

Seller: meBuyer: (no longer registered user)item: $50 boots Buyer messaged me about the boots requesting I respond via email/text... responded via email and she requested I ship the boots overnight and send $200 of Steam wallet gift cards as well. Sh...

Why do I keep getting an incorrect date?

Sold an item this morning and this date comes up, this keeps happening. Date sold: Jun 04, 2025

Resolved! Confused about auction visibility when selling (because I'm not getting much at all)

Hi folks, I've noticed my auctions are not getting very many views despite matching the right keywords (I sell painted miniatures for Warhammer so I use things like "Warhammer 40K Painted Army" etc in the titles). I list on ebay.ca...I'm starting to ...

How to escalate an issue in eBay

First of all, my apologies if you've read this post before. I posted this yesterday but could not find it today when looking for responses!! I was charged twice for a shipping label back in early February ($27). Comments on here suggested rather than...

Variations listings items order change

I have a few listings with variations. The items in them were all set up in a specific order placing them by year of production. Suddently a few days ago i noticed the order all changed. The ones at the bottom of the list are now the first ones when ...

Resolved! Can't Purchase Shipping Label

How well do UR numbers work for US tracking?

I have here read about putting in the UR number from untracked small packet shipments as a tracking number. How reliable is it? Thanks.

Searching for listings without Category Assigned

Hello there, would appreciate some help. Have finally changed my account to a store. Have set up the categories in which I sell and allocated as many as I can to each. My question (which EBAY was unable to answer) is how to I find which listings do n...

Will fedex ship to PO box?

Got an order that i need to ship tracked and fedex is the cheapest option by a few bucks. I know CP rates drops on 27th but i need to ship before that day. My customer adress is a PO box. I thought fedex do not ship to them, but eBay offer me fedex a...

Customs form supports a maximum of 5 items?

I did a US sale today for 6 items that will be combined into a small bubble mailer. I went to purchase a label and weirdly i have a red exclamation mark saying 'The customs form supports a maximum of 5 items'. I cannot purchase a label because of it....

Needs eBay to change the feedback system

We're reading once in a while sellers complaining about how they receive a low rate of feedbacks. I counted and i received 6 feedbacks past 70 sales, since march 20th. No cases or anything, all positive transactions. I could count and go more far. I ...