Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Acceptable Payment methods

Is anyone aware of the acceptable payment methods changing? Apple pay has been removed from dot ca/dot com. Discover is now missing on dot com. (Not sure when these changes were rolled out.) Do they have to be routed through PayPal to work? Do the op...

Do you ever think that we may have a chance to change the currency that we are paid out?

I chose US funds when I thought that we could be paid out in both, like paypal. Well little did I know it was one or the other. I chose the wrong one. It would be great if they would have a day or a week where we could change it. Do you think that wi...

Resolved! My listing was removed but I see the same items have sold recently by others.

Hey eBay,I just listed a Vintage Corningware Blue cornflower 9 cup coffee percolator and the listing was removed. I got a message from eBay saying the pot was recalled and that I can't sell recalled items. My question is, why then have I seen that th...

Any Delivery where USPS shows Delivery but it comes later?

I have a tracked packet shipment that shows delivered yesterday but the buyer indicates they have not received it. I believe I had a case where this happened and it showed up a few days later. Has anyone else had this happen? For now, I sent them the...

Resolved! Question on eBay's Authenticity Guarantee process for sealed Trading Cards

So I'm about to list a number of hockey cards, with several being listed over $250, so it automatically goes through the AG program. But what if the card is factory sealed? If they break the seal to inspect it, the value immediately and significantly...

Resolved! Taxes return on purchases

I know as sellers we can request taxes return on items purchased for resale. I buy a lot on ebay and realized i pay a ton of taxes that i should not. Anyone can explain how and what to do to have taxes return on the purchases i do for resale? Or link...

VERO Infraction and Lawsuit

I received a VERO infraction for cufflinks I sold in February. The listing was removed, which I understand. Yesterday, I received an email from a Florida, USA, based law-firm that is suing me for that VERO infraction, along with 478 other defendants ...

How do we figure out how much GST/HST that eBay has collected on our behalf?

We operate a registered business and have collected and remitted tax on eBay every quarter for more than a decade. Given the new tax regime that eBay has implemented, we are trying to get things ready for our accountant now that Q3 has ended. Unfortu...

up date on my situation with ebay delisting my listing --good news

as of sunday june 2 all of my listings now have been relisted by ebay -- so iam now up to all my listing from 2 months ago --this a good thing for me so i hope now sales will get back to what they where -- but with summer upon us sales always slump f...

Resolved! Google offsite ads

Are any of you using this? What is the cost for each click?

If someone gives you a ridiculous offer do you have to respond?

If someone gives you a ridiculous offer do you have to respond? I didn't realize I have that on. I didn't have it on, can a buyer just send me an offer it I do not accept them or have it listed as accepting offers. I don't really want to respond. Hav...

canada post tracking issues and appeals denied

Hi everyone,I have had two recent international overseas sales with tracking issues. I purchase all of my shipping labels through ebay and the tracking numbers are invalid for both orders. One item was never received and ebay seems unwilling to help ...

HS Tariff Code

Hi Folks, I made my first sell to USA and am confused by the requirement to list a HS Tariff Code. I am sending shoes that are made of fabric and have a rubber sole. The code I get is 6404.19 but in reading the subheadings I'm worried that "other" ma...

Resolved! Payouts

Did anyone else not receive their scheduled payout this morning? Mine normally shows as posted between 6 and 7 am MST on the first Tuesday of the Month. Page shows balance still available and next scheduled payout July 2, 2024. Last months payout was...

Automatic Payment requirements

Just an FYI for anyone interested. Automatic payment features have been discussed a bunch on com but not so much on ca. They are still a bit of a work in progress and either may or may not be affecting all buyers and sellers. You may want to check to...

250 free listings per month... how is it actually tracked by eBay

So, I think I am about 5 or 10 listings away from the limit of free 250 listings, but the ebay dashboard tells me that I supposedly have 90 free listing left. I don't understand where they get this number from. I know I once went over 250 listings an...

Canadian postal code protocol

WHh has ebay Canada never properly followed CanadaPost postal code protocol for address forms?The proper place for the postal cvode for out of country mail/parcels is after Canada, not after the province. Today I received an order confirmation with m...

Negative feedback removal?

I sold a old pack of trading cards sealed and the buyer opened it. Apparently the cards inside had defects and sticked together. Buyer contacted me agressive. I tried to explain that this is a risk to open old packs and quality issues is common with ...

Stallion Express Question

I'm new here so hello to all. My question is this: If I am sending a package via Stallion Express is there a way to create a listing with that as the shipping option? Currently, my listings all say Standard Shipping (Canada Post Regular Parcel). Unde...

Auctions experiment, a big FAIL

I thought it worthwhile to share this one to see if other's experience is similar or different. Experiment was to "re-run" auctions because I noticed auctions were generally getting more views than BINs in the hopes it brought more eyes to my auction...

Current state of Canada Post - Compliments CBC - The National

The future is not looking good for CP going forward. Approx. 10 minute video. https://www.cbc.ca/player/play/video/9.4233453 How Canada Post lost $3B in six years Fasten your seatbelt. It may be a bumpy ride ahead!?!

Damaged item being returned to buyer

I sold a glass bowl and it arrived damaged at the destination (it was a bowl but only the base broke in pieces). The buyer berated my poor packaging skills as the reason why it was damaged. If I want the buyer to send it back to me, would they be res...

Delay getting charged for labels?

I don't ship a lot with buying shipping labels so i never really check when i get charge. I bought a fedex label for the first time (usually always go CP), because it was the cheapest option ($17). It was showing that the service was like 90% off tak...

What would you price this at?

What would you price this at. I have a Taylor Swift brand new CD. Prices are all over the map. On Discogs it is for sale at $220 and it is not brand new. On ebay, new has sold for: What would you list it for, would you do it for auction?

No sales ebay.ca even for items priced at loss to me

Is this board alive? I'm at dead end with no sales for the whole month and no insight from ebay.ca support as they see nothing wrong.. well, Canada Post shiping rates as they also agreed are uncompetitive to say it politely.. And I'm oftentimes makin...

Resolved! Deciding Whether or Not to Renew Store Subscription

I read a post here from one of the regular posters who pointed out that if a seller has "x" number of items to sell or more then a store is the way to go. Does anyone know what "x" is? Reply

5 Star Feedback Received from Buy - Funds on Hold for Mandatory 30 Days

I recently sold a gold ring on eBay, which was delivered to the buy last Thursday. He was extremely happy with the purchase, left 5 STAR feedback and sent me a confirmation of delivery and positive feedback in an email through eBay's system. I called...

Resolved! Delivery attempted and pending funds

HiJust an inquiry about delivery status. I made a few auction sales a few weeks ago, and since i havent sold in over 2 years, its all pending until delivery confirmed. I have only one auction left thats pending, but delivery was attempted almost one ...

Increase external traffic to your listings with Offsite Ads

Anyone tried this? Seems to be a little bit expensive .....

Canada Post Snap Ship is working again

I don't know if it's just me, or if it was due to a workaround with gaining access to Snap Ship a different way like pjcdn2005 and ydpc_dennis suggested, but I was able to successfully purchase and print a Snap Ship label through Canada Post tonight....