Seller Central

Unable to choose Canada Post when shipping within Canada.

I had an item listed for auction on ebay.ca and ebay.com. It was sold to a Canadian address. Basically I am shipping from BC to Quebec. When I go to 'print shipping label' it requires me to sign up for a UPS account. Is that my only option if I want ...

2023 Canada Post Rate Chart for Letter-Sm Packet- Tracked Packet US - UK

Here is my new rate chart for 2023 as of March 19th - includes CP SFSB discount. Fuel charges changes monthly and this is unofficial but hopefully it is helpful as a guide.

It's happened again, wrong date of sale!

I put on a previous message about this. Just sold an item and got this.Date sold:Apr 02, 2023Quantity sold:1

Don't any buyers leave feedback anymore?

Out of 63 sales in the past 90 days, only 21 have left feedback. The buyers are not leaving feedback for anyone. For a total of 5834 sales/purchases, I have only received 3133 from buyers, that is 2701 less than I gave out. It is getting less and les...

Resolved! Trading cards FVF promo

So i received a message a few days ago telling i was 'invited' to a special promo for trading cards. The promo is interesting i'm supposed to drop from 12% to 9.5% FVF, until next september. But i've been selling a few since the promo started and my ...

HELP - Being Scammed by a Buyer

Good Morning, I have tried over a dozen times with Ebay to resolve this issue. Even though I have done everything right as the seller, and followed their every direction and rule, an error was made by Ebay and the scamming buyer refunded. Their appea...

Resolved! Exceeded messages

I have been trying to answer a question from a buyer, but keep getting "you have exceeded the number of messages you can send try again in 24 hours"! What is that about, I haven't sent a message for days, how can we contact buyers if you can't send a...

Ebay the watchers paradise

Ebay the official website of the watchers.

Fedex Canada to U.S. Cheap, but not without problems Porch pirates

I've lost two packages that were photographed delivered by Fedex, to porch pirates. If you must ship via Fedex, opt for the $5.50 signature, avoid the problems this causes.

New Year, new fees.

You are getting way too greedy for my taste. There is no added value to your price changes. Trying to contact eBay is as opaque as ever, no chat, etc. I have started selling some stuff on other sites and the fees are more than half less, in some case...

Updates are happening to some item specifics and category structures

Update 9/21: Earlier this summer, impacted sellers were contacted directly via email and onsite messaging with details about required actions. -----------------------------------------------------------------------------------------------------------...

The result of Canada's high shipping costs

I recently purchased a bunch of Canadian made knitting yarn. I checked on eBay to find out how they were selling from Canadian sellers. There was not ONE from Canada. The shipping rates are so high. The US buyers were offering free shipping or chargi...

PRESSED SHIPPED ON EBAY BUT WILL NOT CONFIRM..

Hi I am try ing to confirm shipped but eBay does not confirm it and is still to be shipped.. Glitch of some kind??Thanks,Lou

Resolved! Buyer help

Hi guys, so I have a buyer who opened a claim stating that they did not receive their parcel, even though the tracking shows it got delivered. Ebay sided with me and shut down the case. Now the buyer is busy messanging me and saying they plan on fili...

Payouts

I am at a loss for why ebay keeps my money for a month after the customer receives my product and leaves a positive feedback. The first (of many) LIES was to ensure that the customer received their purchase and left a feedback. They did. Sold on feb ...

Drop down list

Hey Guys,So, looking to locate the variation button so I can do a drop down menu to pick from. Selling hockey cards I have tried different browsers chrome edge but for the life of me can't figure how to do a drop down menu.

Ebay have officially lost their marbles....can't list model airplane because of North Korean embargo

ok, so i tried to list a plastic model aircraft of an American figher jet used during the Korean War. It's a fairly common model, nothing special about it. Anyway, when i tried to submit my listing it was blocked by Ebay because nothing made in North...

newbie question about online banks and ebay

I recently sold something on ebay for the first time in years. I faced the issue of having to give my banking information to ebay. I created an account with tangerine and then tried to add that account to ebay profile. When doing so I was informed by...

Account # in address

Just had an order and i never seen this format NameAdressAccount #: XXXX-XXXXCity postal codeCanada It's literally written Account #: with the number after, what it means? Should i ignore or still add it? Buyer is new (4) feedback score

Help: Sending letter mail with tracking?

Hello, I am trying to figure out and find answers to shipping hand made custom art standard sized trading cards... I'm hoping you can help...I have heard in the last couple years, Canada Post is cracking down on anything not paper in stamp letter mai...

Shipping Label

Sell on .com but ship from Canada.EBay customs shipping label changes country of origin to Can. even when proper country is entered.Also, even with proper package wt and item weight is entered, custom label has parcel wt as item weight.Anyone else wi...

Letterpost returns?

Heard a lot about shipping items with letterpost getting returned and sellers stopping using it past year or so I still ship all my trading cards with it and never had a single return. I shipped 2 stacks of cards (around 70) maybe 2 months ago, no re...

Resolved! Having problems listing

I know that a lot of us are finding the new listing page very difficult. I only go to "List similar item", I can't even think of doing one from scratch.What is happening is that I get the new listing half completed, and then it locks up and I can't f...

TRIED AUCTIONS FOR 4 WEEKS COMPLETE FAILURE

i tried over four weeks 26 different auctions on small items worth between $10 to 50 dollars some more - all i started at .99 cents - and ran each week for 7 days - tried each week with more and more items till it reached about 26 items on auction in...

Promoted Listings Standard fees are changing ... Again!

Just received some unexpected news via ebay message, have pasted some excerpts below. The emphasis are mine. What’s changing?As we continue working to help make your ads more engaging and helpful for buyers, we will be expanding our definition of a c...

Ebay not updating tracking

Again my last two parcels were delivered and I got feedback from both buyers. However, ebay has not updated the tracking to show as delivered. This has been an off/on problem. Some tracking is updated and others are not. Time consuming for me to have...

Another pointless change: Leave Feedback tucked out of sight

I've just gone to leave feedback for some items I purchased and was surprised to find no Leave Feedback box under View Order Details. At first I thought it was a glitch but then discovered that Leave Feedback has been moved to a drop-down menu under ...

I am supposed to refund ?

A buyer contacted me today saying that he never received the item he ordered... 10 months ago !!! It really is a small amount ($5.00) item but still...should I refund ?

EBay is failing us. they've broken their seller protection promise now multiple times to us

I normally don't post in here infact this is the first time but this is so incredible it can't be ignored. Here in Ontario Canada we have a rapidly growing courier service named Stallion Express. They have a website where you can fully track shipment...

finding promo listings section?

its been about a year since i had promo listing available to me since i went over 1.99% defect rate but finally i am now back in ebay 's good graces -- so i want to use promo istings again -- but its been so long i can't find where its located- i bee...