Seller Central

Resolved! Once Bitten Twice Shy. How would eBay handle several items/combined shipping if refund wanted ?

Next step in dealing with me... an honest seller worried about scammers. Hypothetical situation below.I sell 7 items , give combined shipping, ship in one package, and put the same tracking number on the paid and shipped area for each of the 7 items ...

Resolved! Can I get refund from Canada Post if late delivery?

Sent a pkg by CP expedited mail with insurance and it was supposed to be delivered by May 6th. Phoned in and had them check into it and it shook it loose and was finally delivered today, strangely an hour after my query. Can I get a shipping refund d...

Mystery of the Missing Photo Uploads (A new Ebay glitch continuation)

Here's the latest issue: I create a new draft for a product I plan to sell, after the information is typed it and the file saves, the area where I upload the photos disappears. It's not doing this for my saved files (photos added or no) before today ...

Earth Month Promotion - 70% Off Final Value Fees

Hello,Just letting anyone know who hasn't seen an email about it yet to keep your eyes out for email from eBay about Earth Month Promotion. It is for 70% off FVF's for 20 items LISTED during period of April 14 - 20th and sold before automatic renewal...

eBay cut on shipping supply size

Thought i would share the find as i personally kinda laughed at noticing it. Both from the eBay supply store. Both were bought as 6.25'' x 8.5'' and from the SAME listing. On the left the ones i bought 6 months ago. On the right the ones i bought las...

Problems printing a shipping label?

I've been trying to print a label this morning but once I filled out the info on both Shippo and eBay, the purchase label was grayed out. I was able to purchase a label of Snapship but can't get it to print. I saved it to a pdf file to see if I could...

Resolved! Selling my EBay store to a new owner?

I would like to sell out my store completely to a new owner. Is this possible? The banking info and personal info would have to be updated of course. Have people done this before?

Invisible offers

Got 6 offers today, very good ones. I accepted all of them. Ebay sent the notification to my iPhone application and to my Seller Hub. No e-mail at all. Sometimes I get offers sent to my e-mails, sometimes only to my phone/seller hub. Anyone here expe...

Customs duty / International return

Hello,I recently sold a higher ticket item in the computers category from my .CA store to a buyer in the USA. Sale price was 1100CAD + 65CAD shipping.About a week after the buyer had received the item they contacted me saying they were invoiced by Fe...

Scam attempt

So i sold a trading card and buyer opened an INAD case. For my first time, buyer claims that the card is fake. I'm an experienced cards seller and the card is a no brainer authentic. At first i thought maybe the buyer was just lacking knowledge. I ex...

is it a scam?

I justreceived a text from the buyer from USA who says she's getting the item for a cousin in Ontario and wants to talk to me before proceeding with the payment. She also wants me to text her my username and price of the item... Is this a attempt of ...

Strange view totals

I was checking the views on my listing yesterday. I saw that a crochet craft pattern that has been listed for over 6 months, and had about 12-15 views before (don't remember the exact number) was now at 75 views! By evening it was up to 90 and is now...

Advance warning

Look out sellers. Just spotted this very generous offer on the AU board. Kinda hope all the Australian sellers don't motor through their allotment. Not sure how long this promo has been up and running. I'm not registered to list on AU. -Lotz

Ebay take big big big fees like a crook

I sell one item for 40.00$ +24.36 (shipping) = 64.36$ Ebay add to buyer taxes including fees 9.83$ = big total of 72.73$ from the customer and Ebay take a big 11.35% for fees )0: how much left to me 53.46$ now I sell my part only for around 30.00$ no...

How to indicate on customs form that the taxes have been collected by eBay

I have sold a rather expensive item on ebay but ebay canada only offers $100 insurance by Canada Post or Fedex. Instead I will ship via UPS and pay for the additional insurance. How do I fill out the customs for to show that ebay has already taken th...

Need honest advice on how to improve my listings to buyers

I am a long time canadian seller of Lego sets mostly and have tried a few things to my listings to improve them. Examples are: Offering returns at buyers expenseSending offers to buyersLowering the prices of some setsOffering free shipping on selecte...

Resolved! Scam complete Let's see if I can win an appeal. Very sad if SCAMMER WINS

Brief history. I am a perfect above standard seller with 500+ postiive feedback.I sold a brand new and tested by me metal and plastic item that was well packaged, and the box arrived with no damage(Fedex provided pictures on delivery). Buyer claimed ...

Taxes: How to include inventory purchased in prior years for new business on T2125?

I'm a collector, so in the past I've purchased in bulk/lots and removed some items for personal use. I've only sold a small number of used items from my collections on eBay in the past due to not having enough time to dedicate to listing/selling. The...

Resolved! Views down of all a sudden...along with Sales...

Hey Folks! Hope you had a nice Easter/Passover break.Just wanted to chime in regarding view count...I've noticed all of a sudden during the last week or so, my view count for my Items has suddenly plundered...along with a big drop in sales and even o...

International shipping on .com when selling to Canadians

Hello,I have been selling for a few months and I mainly list on .com (located in Canada). I have international shipping on and so far 2 of my sales have been international (Germany and UK). I put a flat rate for international shipping, but I can’t se...

Getting Paid With Paypal - No More?

Is there any way we sellers can still get paid through Paypal, now that we've been forced to switch to Managed Payments? I don't see PP as an option for getting paid anymore, and I'm extremely disappointed. I greatly preferred getting paid with PP, s...

"book your free expert consultation with ebay ads"

anyone done this yet? if you have, give me your coles notes on it and thumbs up / thumbs down on if you thought it was effective or not, or if you learned anything you didnt already know. I'm extremely skeptical.

My Managed Payment Payout didn't happen today as it was re-scheduled to ...anyone else?

My MP payouts always happen between 6am and 8am ET. Because of Good Friday this week it was rescheduled to take place on Monday instead of Tuesday. But nothing happened. I hope it gets sent tomorrow....

Error posting

Anyone else having issues posting new listings?"Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later." Tried different browsers, phone, resuming drafts. It basically dies after the catego...

Buyer requesting refund.

Hi,I recently sold an item to a buyer who after receiving it is unhappy and wants a refund.He’s stating that the item is not mint and wants to return it.In my original listing I provided 6 sided photos of the item clearing showing the condition of th...

Interesting!

I had a listing up for about 12 months with the word Rare in the title. At the time I listed it I was not able to find one like it anywhere so since I had room I added that word to the listing title. (I don't normally, it was a one time idea). Went i...

Shipping issue - issues with buying a shipping label from Canada Post within Ebay

Hey folks,I searched and nothing came up, so wondering if anyone is having any issues buying labels within eBay for Canada Post? It started last evening and hasn't cleared up. Or has anyone had this issue before and know how to clear it up? This is w...

eBay fees now based on total including taxes?

Perhaps someone has already answered this question, but I haven't found it. Will eBay now base their final value fee on the total of item price+shipping+taxes? I hope not. Charging a fee for a service that isn't provided (shipping) is bad enough, but...

UNDESERVED NEGATIVE FEEDBACK

sold an item to a korean buyer with ground shipping with a disclosure that delivery time is 60 to 90 days , after aprx. 15 days after item was shipped buyer asks for refund and leaves me negative feedback and claims that delivery is bad . this buyer ...

How do you guys sell when shipping costs so much in Canada?

Hello, I want to be a new seller but it seems like its not worth it due to the Shipping costs and Ebay Fees. For example I have a google mini for sale on here for $40. $10 cheaper than retail.I some how got the Google mini for lets say $25. so $15 pr...