Seller Central
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Ask Us Anything: eBay International Shipping Canada
Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...
Resolved! Charges For 'Other Fees'?
Just received my July financial statement stating sales and fees of each of the 10 items that sold in July, but for the first time since January there are now additional pages included entitled 'other fees' listing individual 'insertion fees' for the...
Canada Post computers down at all PO nation wide
there's a nation wide outage of CP computer system at all postal outlets. Can only buy stamps, pick up packages and do Amz returns. Time to fix unknown.
eBay, get out of my face! Suggestions are out of control
I think most of us as buyers and sellers know what we want and want to get the information we want on an item quickly. eBay seems to think differently. Here's what we get when we click on an item, in order: People who viewed this item also viewed[Pho...
Removal of factually inaccurate feedback?
I had a buyer leave a neutral feedback warning customers away from me as a seller due to "extremely high shipping" and package taking two weeks to arrive. Tracking shows it was purchased on the 19th, and arrived the 29th, and costs are literally what...
USPS "Forward Expired" Being Returned.
This is a new one for me. An item was being delivered today and tracking came back as "Forward Expired" and it is being sent back to me. On eBay it showed "Forward Expired" but it was only on the USPS tracking page that I could see that it was being ...
Print Packing Slip - Unable to load due to system error. Please close the page and try again.
Hi all, Has anyone else received the pop-up that says "Unable to load due to system error. Please close the page and try again." when trying to print or download a packing slip? For the past three days, whenever I go to an order and select the "Print...
Unable to Send Messages - Oops! Something went wrong. Please try again later.
Hi all, Has anyone else received the error that says "Oops! Something went wrong. Please try again later." when trying to send messages to other members on eBay? For the past three days, whenever I try to message someone (buyers and sellers), I keep ...
promote listings! is it good or bad ?
is using the promote listing option popular ? i used it and it cost me a fortune ! i did not realize that the promote listing fee is in addition to the regular selling fee . i ended up in paying fees that totaled 50% of the sold item .has anybody exp...
Seller Provided Return Labels - Carrier?
As sellers, we're allowed to provide our own labels for Buyer INAD items.I've done this before for my US INADs (USPS is pretty cheap and easy for my tiny items being returned to a US address) but I've never done a Canadian INAD as a seller.When tryin...
Trading cards - Now forced to select condition
Since today i noticed we are now obligated to select a condition to list a trading card. Ebay aquiered the trading card plateform TCGplayer a few months ago and they seems to take the direction to copycat it. They will create confusion to buyers on...
Bulk Listing using a CSV
Hello, I am trying to bulk list some sports cards, using a CSV template I downloaded from the site. I think I have all my info in the proper rows and columns, but when I try to upload it I am currently getting error 37. "Error - Input data for tag i...
An absurd feedback .....
Did you see anything like that? A neutral feedback I got from a "0" feedback buyer: "This item was MUCH smaller than expected - but that's likely my fault and I misread size. Other than that great, thanks." What would you do?
can you post a listing with out pictures item can not be photo at this time
i have a skate machine with many extras- ready to go to work.it is in storage and can't be accessed for a few weeks to take pictures - can i list the machine details anyone interested in this machine would know what it is and i like to have local pic...
Here's another advert turning up on my FaceBook page
https://www.facebook.com/watch?v=1301739870472996
Do I need to fill a commercial invoice when purchasing a Fedex label trought EBay?
Hi, I usually ship my item myself without purchasing a label trought EBay and I always have a commercial invoice to fill up when I sell to a buyer who is outside Canada. But with the label I purchased with EBay there's no commercial invoice to fill. ...
advertising
Today's eBay ad on FaceBook - Funko Pops.The ad took me to this page.https://www.ebay.ca/e/sales-events/tmnt?norover=1&siteid=2&mkevt=1&mkrid=706-158817-183695-7&mkcid=16&FSCL_Post=45140TMNT&fbclid=IwAR3JHKwxsD5t--8Y9K25ZFZ0PPwKdSK9LjSsEWefesPZkmL7u0...
Click "commit to buy"
I was wondering if there has been any new information from ebay about buyers not being able to see "commit to buy" when using their cell phone? I have not asked individual buyers if they used their phone or pc to do business, just want to take care o...
Resolved! Why am I being charged for selling my used items?
Hi there, I really need help with this. I am a regular eBay user and I am selling all my personal used music CDs on eBay. I do not own a business and do not have a GST number. I have already paid tax on all these items when I bough them (starting in ...
EBAY SEARCH MASSIVELY SCREWED UP....MOST SEARCHES RETURNING 0 RESULTS
Searching on .com for an item early this morning i was surprised when i got 0 results, as i was just looking at a bunch of the item last night. So i tried some other searches and they also got 0 results. Some searches do yield results, but all the re...
Has Ebay Canada completely given up trying?
in the past few days: -none of the Canadian tracking numbers i have entered have updated even once, even though all items shipped show delivered on Canada Post's website....on Ebay they all show 'you provided a tracking number', with zero updates -i ...
Cancellation due to concern over Customs. Add info to description?
I just had a cancellation and got this message:"i ordered this by mistake, if this is from Canada, i do not want to pay customs fees, not sure how that even works. i though you were in the U.S. so i need to cancel this order." This is from a seller w...
buyer not received goods
I sold some used items to a buyer in another country, and they have not arrived after 4 months, (untracked) I have dealt with this buyer before and do not doubt him. I am willing to refund. What is the best way to do this in the hope that Ebay will r...
Marbles - Antique/Collectible
Wanting to sell a large antique/collectible marble collection, collected over the last 30 years. I don't have time to do on ebay, but wondering other options. Auctions Houses in Southern Ontario?
Resolved! Duplicate Ebay listing strikes again
Over a year ago I received a defect for cancelling a sale on a customer after selling the item previously. I was of the belief Ebay somehow duplicated my listing. It just happened again with an equally as old listing. It had the same photo used too. ...
New Buyer with High Number of Buys?
Wondering if any of you have received an order from a newer buyer with an unusually high number of buys, and how you've handled it. Last evening (July 24th) I received an order for bluray which will net a little under $11 after fees & taxes, one I wo...
Ebay Canada just pulled the plug on FVF Promotion
Hello every one.I just got email from Ebay Canada that they are pulling the plug early on August 16 instead of as it was until September 30. The final value fees promotion they had.I guess it's a money issue so they are pulling the promotion, this sa...
Resolved! I think a buyer has confused me with Amazon!
On July 19th evening I sold a sewing pattern. Mailed it on the 20th.On the 21st I get four emails from the buyer minutes apart.No1: Have not recievedNo. 2: Where is my order No. 3: Need my pattern.No 4: you got my money no patternNow I know that Amiz...
Ebay sides with buyer with 1 FEEDBACK SCORE, EBAY RANT
A buyer with a 1 feedback score (in the USA) won an auction I had listed on ebay.ca. The item went for almost $300 Canadian in auction. I shipped the item out and once he buyer received it, they asked for a refund. And I gave it to them. I listed the...
eBay ending FVF promo 6 weeks earlier
Signed to a FVF promo for trading cards in march and it was supposed to last until september: The Promotion will begin on March 8, 2023 at 00:00:01 ET, and will end on September 30, 2023 at 23:59:59 ET, for listings on www.ebay.ca (“Final Value Fee P...
Anyone still buying labels with Shippo since the PayPal change? I'm still getting invoices old way
For those sellers who still use Shippo for labels (sometimes), just curious if anyone has been receiving invoices since the mandated change of "no longer accepting Paypal as payment method".I got the message when I bought my first label early July an...
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