
01-30-2025 10:30 PM - edited 01-30-2025 10:31 PM
Per the post from Garry Thaniel, GM of eBay Canada!
An update on the Shipping Supplies coupon for Canadian Store subscribers
01-30-2025 04:10 PM
seller_news_team Community Member
ebay
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Dear valued Store subscribers,
Ihope this message finds you well. Iwant to take a moment to address a recent update regarding your Store subscription benefits.
Recently, we announced plans to phase out the Shipping Supplies coupon from our Store subscription benefits over the course of this year. This decision was made with the intention of reallocating resources for future enhancements to the overall seller experience. However, after listening to your invaluable feedback, we have realized that we did not get this right.
Our team has engaged in meaningful conversations with many of you on the importance this coupon plays in supporting your success on eBay, especially for those inremote areas of Canada. Yoursuccess is our top priority, and we are committed to doing what is best for our sellers.
Iam pleased to announce that we will continue to offer the Shipping Supplies coupon for our Canadian Store subscribers. There is no action required onyour part to qualify for future coupons. As long as you maintain your Store subscription, you
can look forward to receiving this benefit in upcoming quarters.
One of the best things about eBay is its active and engaged community of sellers. It's because of that community that we're
ablet o understand when we miss the mark and take steps quickly to make it right. So, thank you for sharing your thoughts, for engaging, and for helping us make your experience on eBay as rewarding as possible.
Stay tuned for anupcoming communication showing our appreciation for your contributions to these conversations.
Sincerely,
Garry Thaniel
GM of eBay Canada
01-30-2025 10:35 PM
Kinda curious as to what seller experience enhancements we lost out on for eBay to reverse its decision.
01-30-2025 11:58 PM
I am truly shocked by this announcement. In the 26 years I've been here the number of backtracking events can be counted on one hand.
Maybe Gary will backtrack on the Coded Coupons that sellers have been asking for since??? (2020?)
01-31-2025 10:05 AM
@ae_purveyors wrote:Kinda curious as to what seller experience enhancements we lost out on for eBay to reverse its decision.
Seeing as the announcement refers to "reallocating" rather than "allocating" resources, I sounds like sellers were going to get back some stuff they lost a while ago. Any ideas what that might be?
01-31-2025 12:08 PM
It is nice to see that they're noticing/paying attention to reactions/feedback.
01-31-2025 12:13 PM
It is the fastest "Volte-Face" I have ever seen on eBay Canada
I wonder if it was more "Profitable" not to cancel the Shipping Coupon "Benefit" in the first place because "reallocating" those resources may have ended up costing more to the bottom line if more people "used" them more than they do the Shipping Coupon...
eBay never retracts unless it's to their shareholder's benefit.
Maybe, if we get a better selection of packaging materials, I may use a future coupon, otherwise, I will use up the pile of eBay packaging sitting in boxes here and there in my basement.
I have not used a shipping coupon since Oct 2020 I must save eBay money by not using the coupon...
01-31-2025 02:29 PM
WOW! 😀
To show our appreciation for your feedback and continued partnership, we will be increasing the offer amounts for the coupon in April 2025. Standard coupon amounts will be reinstated in July and continue as usual moving forward.
01-31-2025 02:52 PM - edited 01-31-2025 03:00 PM
Underling: Hey boss, you know that killing the coupon will totally kill ALL sales of eBay labelled supplies right?
Boss: What, they won't pay our price to have pretty eBay logos on the boxes, envelopes and tape?
Underling: Nope. And you know that even with the coupons we make a 250% margin on the supplies?
Boss: Dang <insert word mods will not allow> Call the Marketing and Communications people.
01-31-2025 05:33 PM
Yes, fixing all the things that do not work on this site, would be a better "benefit" for the members!
Seller generated Coupons for Buyers....
03-30-2025 11:49 AM
Cant find the coupon and got this March 30 when I enquired. Anyone else experiance this?
Hello James,
Thanks for contacting eBay Customer Service today. It is understood that you wish to utilize a coupon for eBay Store Subscription Benefits for shipping supplies. There was a notice sent to our Canadian Members that effective February 28, 2025, store subscribers will no longer receive quarterly shipping supply coupons. This is why it is not possible to locate the coupon on eBay.ca. Thank you for your understanding on this matter.
Thanks,
03-30-2025 02:53 PM
@38e_avenue wrote:WOW! 😀
To show our appreciation for your feedback and continued partnership, we will be increasing the offer amounts for the coupon in April 2025. Standard coupon amounts will be reinstated in July and continue as usual moving forward.
If you check the announcement (as it now reads) regarding the coupon for April the note about an increased amount for value is MIA. Revising took place at some point. As per note at bottom please stay tuned. This message will self destruct in 10, 9, 8, 7.....
03-31-2025 04:43 PM
Original Jan 31 2025 message.
Dear valued Store subscribers, |
Recently, we announced plans to phase out the Shipping Supplies coupon from our Store subscription benefits over the course of this year. This decision was made with the intention of reallocating resources for future enhancements to the overall seller experience. It is clear, however, after listening to your invaluable feedback, that we did not get this right.
We have decided to continue to offer the Shipping Supplies coupon for our Canadian Store subscribers. There is no action required on your part to qualify for future coupons. As long as you maintain your Store subscription, you can look forward to receiving this benefit in upcoming quarters.
To show our appreciation for your feedback and continued partnership, we will be increasing the offer amounts for the coupon in April 2025. Standard coupon amounts will be reinstated in July and continue as usual moving forward.
As always, thank you for being part of the eBay seller community. |
03-31-2025 05:55 PM
@brettjet38 wrote:Original Jan 31 2025 message.
Dear valued Store subscribers,
Recently, we announced plans to phase out the Shipping Supplies coupon from our Store subscription benefits over the course of this year. This decision was made with the intention of reallocating resources for future enhancements to the overall seller experience. It is clear, however, after listening to your invaluable feedback, that we did not get this right.
We have decided to continue to offer the Shipping Supplies coupon for our Canadian Store subscribers. There is no action required on your part to qualify for future coupons. As long as you maintain your Store subscription, you can look forward to receiving this benefit in upcoming quarters.
To show our appreciation for your feedback and continued partnership, we will be increasing the offer amounts for the coupon in April 2025. Standard coupon amounts will be reinstated in July and continue as usual moving forward.
As always, thank you for being part of the eBay seller community.
Maybe they thought we wouldn't remember what we all read originally?
How that announcement reads now.
Dear valued Store subscribers,
I hope this message finds you well. I want to take a moment to address a recent update regarding your Store subscription benefits.
Recently, we announced plans to phase out the Shipping Supplies coupon from our Store subscription benefits over the course of this year. This decision was made with the intention of reallocating resources for future enhancements to the overall seller experience. However, after listening to your invaluable feedback, we have realized that we did not get this right.
Our team has engaged in meaningful conversations with many of you on the importance this coupon plays in supporting your success on eBay, especially for those in remote areas of Canada. Your success is our top priority, and we are committed to doing what is best for our sellers.
I am pleased to announce that we will continue to offer the Shipping Supplies coupon for our Canadian Store subscribers. There is no action required on your part to qualify for future coupons. As long as you maintain your Store subscription, you can look forward to receiving this benefit in upcoming quarters.
One of the best things about eBay is its active and engaged community of sellers. It’s because of that community that we’re able to understand when we miss the mark and take steps quickly to make it right. So, thank you for sharing your thoughts, for engaging, and for helping us make your experience on eBay as rewarding as possible.
Stay tuned for an upcoming communication showing our appreciation for your contributions to these conversations.
Sincerely,
Garry Thaniel
GM of eBay Canada
04-01-2025 08:53 AM
So it should be back, but with or without the bonus amount? Hmm, there must be a politics-inspired word for promise-then-reneg.
04-07-2025 11:26 AM
Has anyone got the April 2025 coupon code yet?
04-07-2025 05:28 PM
i have not received it yet...
04-11-2025 10:41 AM
Nor have I. Has anyone reached out to ebay, wondering if it will come end of month as it did in the fall
04-11-2025 10:45 AM
I got mine on April 9th - I got no emails nor ebay messages, but if you haven't already looked there, go to the "summary" in the my ebay dropdown and it should be there.
You'll have to copy it to use it at least for me it did not populate automagically into the shopping cart check out....
04-11-2025 11:34 AM
Same here, I came across it as I was in my "summary" have not used it yet, but thoses small bubble eves are always useful...