
11-08-2019 04:23 PM - edited 11-08-2019 04:26 PM
Solved! Go to Solution.
11-25-2019 02:20 PM
Ruby Lane (mostly fairly high end or curated collectibles and antiques) has an even more annoying method of dealing with the Internet Sales Tax.
Dear Shop Owner,
Early last month we informed you about new laws that are requiring Ruby Lane to collect and remit state sales tax on behalf of our sellers.
We now are fully integrated with our third-party tax compliance company Avalara and ready to begin collecting state Sales Tax on your behalf in those states where we have an obligation to do so.
Sales Tax and Service Fee starting Thursday, November 14th
Beginning on Thursday, November 14th, 2019 Ruby Lane is going to add the required by law state sales/use tax to all purchase orders based on the buyer's shipping address. A list of states where we are handling sales tax for you is maintained in our FAQ.
In addition, to help offset some of the cost of collecting, reporting, managing and remitting sales tax to 37 states we are currently required to collect sales tax for, buyers are going to be charged a 2.95% Service Fee, rounded up to the nearest 25 cents, at the time of purchase. We know the concept of charging buyers a service fee for marketplaces such as ours is relatively new, but this is a common practice in the auction world with Buyer Premiums, and in many other online spaces applying a service fee.
Collecting Sales Tax and Service Fees from You
For all orders, the Sales Tax and Service Fee is going to be remitted to you as a part of the buyer's payment, for any way you accept payment. Ruby Lane then deducts the same Sales Tax and Service Fee amounts, plus starting January 1, 2020 the new seller Service Fee (see below), from your Ruby Lane account when your order is finalized. Ruby Lane then uses that money to pay the state sales/use taxes on your behalf.
As purchase orders are finalized and sales tax & fees are deducted from your shop account for amounts already paid to you by your buyer, it may cause your shop account to go negative. Shop owners are strongly encouraged to fund their shops accordingly.
.....
There is a new seller Service Fee of 3.75% of the item totals + shipping/handling on all finalized orders, rounded up to the nearest 25 cents.
It has not been received well.
11-25-2019 02:26 PM
"This causes an accounting challenge depending on how one decides to account for this from an accounting perspective".
Hopefully PayPal has added a Sales Tax section to our November/19 Monthly Financial Statements and Monthly Sales Statements.
11-25-2019 02:39 PM
11-25-2019 08:28 PM
One thing to note on that is they use the same sales tax column that any other sales tax gets lumped in to, so if you are collecting Canadian sales tax just use the country filter set to the US and remove the marketplace taxes for when you are pulling that data for your own tax records. This is one of the biggest problems with how it is being processed, they are comingling ebay liable marketplace sales taxes that flow through us with any seller liable sales taxes.
11-25-2019 08:38 PM
@recped wrote:
Here's one that will really bother you.......Canada should enact a similar Marketplace Facilitator rule so that eBay etc have to collect GST/HST for anything sold by a seller outside Canada that ships to Canada.
Late to replying to this but 100% this is what should happen in the future and be expanded to international marketplaces that do any volume of business to Canada (ie Aliexpress). I'm surprised it hasn't to date given how much retail lobbying there is. There is tremendous wastage on the CBP and Canada Post end dealing with this. Given the level of marketplace sales activity it is grossly irresponsible to not address the tax shortfalls they generate.
04-25-2020 05:51 AM
I remembered what happened back in the day and agree that it wasn't fair. However, now that we have calculated shipping options as well as SHIPPO (or other service where you can directly purchase your shipping label) integration, there should be no need to continue to charge 10% on shipping for the sellers who use both features/services.
If they had remotely thought of this, their reasoning behind applying their fee on both item value and shipping cost would now be moot. However, I'm sure they have enough financial incentive to not think about this.
04-25-2020 07:03 AM - edited 04-25-2020 07:10 AM
ZOMBIE thread from 2019
At tishuhu:
Lots of Sellers have "free" shipping where the shipping cost is not broken out separately. Your suggestion would penalize them, and it would also penalize any Seller who does not use Shippo.
12-15-2020 12:51 PM
What's worse - if you have a cancelled transaction and refund the buyer - guess what (at least in my case) I ended up having to refund the tax to the buyer! Yeah that's right - tax that I never recieved!
And I tried talking to ebay staff and they swear blind that it is nothing to do with them and they don't even know that ebay are collecting these taxes, because support staff are so poorly trained. They tell me to take it up with paypal. In mycase it's a large loss on a large sale.
And they really just make it their clients problem.
They should be locked up for this.
12-15-2020 01:04 PM
If you did the cancellation through eBay they are supposed to refund the tax portion. If you did the refund through PayPal you refund the whole amount including tax and then eBay credits you the tax. I obviously can’t see your account so don’t know if that’s how it was done but you might want to double check.
01-01-2021 03:26 PM
01-01-2021 03:54 PM
TL/DR
We are not collecting taxes, eBay- an American company- is collecting taxes paid by American buyers. EBay then sends the tax to the buyer's state.
This was decided by the US Supreme Court a couple of years ago.
EBay/Managed Payments and Paypal did decide that the simplest way to do this is to add those taxes to the buyer's invoice and then route the parts to the appropriate state.
Paypal, and now Managed Payments, are following a Standard Practice of payment processors.
I assume you have never held a merchant credit card account, or you would know that your merchant fees are paid on ALL the money that passes through the account, including price, shipping, service fees, and taxes.
So if in your B&M shop you sell a Thingummy for $100 with a set up charge of $20 and sales tax on Goods AND Services of 13%, your customer would put $135.60 on his credit card and your merchant fee would be a percentage of the whole amount. If your merchant fees* were set at 2.9%, that would be $3.93.
The merchant fee is invisible to the buyer.
Which is why many occasional sellers who have never worked retail or learned bookkeeping are confused.
*Most credit cards do not charge a flat transaction fee of 30c like PP and MP. There is however a monthly rental charge for the machine.