They've done it again.....another bad change
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03-24-2023 07:27 PM - edited 03-24-2023 07:32 PM
On the listing page for each item, they've moved the seller's name and feedback score from the top right to the middle of the page, right under the item title. Not a big deal but it does clutter up the listing a bit.
The big problem is that now, there is NO LINK to the seller's other items. Nada. And when you click on the seller's feedback score, noting happens, it's no longer a link.
In order to see the seller's other items now, you have to click on the underlined portion with the seller's feedback score (eg '100% Positive Feedback"), which scoots you to the bottom of the page and then on the right there is another link you click on to see other items. So there's a link there but how many people will find it? Especially buyers accustomed to the old simple system with the link right there at the top right of the page. This is in no way a positive change and it some ways a poor change. Who approves these ideas??
Re: They've done it again.....another bad change
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03-24-2023 10:14 PM - edited 03-24-2023 10:15 PM
First noticed this about a week ago...and like most changes on eBay, it's an unecessary change ...as is eBay's reputatiom...a change for the sake of change...and I'm adapting to it...
Re: They've done it again.....another bad change
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03-25-2023 11:35 AM
...had not even noticed, just eBay, being well, ebay.
Re: They've done it again.....another bad change

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03-25-2023 11:51 AM
If you are still seeing no seller info or link to the seller's other items on a listing, try holding down your shift key and refreshing the page.
There was a thread about this on the US community site, and it appears that at least some of the users experiencing this problem are now seeing the old, correct page format again.
Re: They've done it again.....another bad change
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03-25-2023 01:16 PM
Yes, looks like another glitch. I can use the link to see seller's other items on both my desktop and phone no problem here.
Also, the seller name and feedback still shows on the right side (same as before) on my desktop but has changed on my phone and is right under the heading as you say.
Re: They've done it again.....another bad change
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03-25-2023 01:42 PM
The new format has gone live on my phone, but not my desktop. It looks pretty good on my phone and I think it underscores that a human being is selling the item, not eBay. The link to "seller's other items" is about two-thirds of the way down with "seller information" and works just fine for me.
Re: They've done it again.....another bad change
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03-25-2023 05:25 PM
so this isn't a glitch or is it? I think it's the beginning of a rollout of a slightly new look for the listing page. My main concern is buyers not being able to find the 'see sellers other items' link. It's not only important for multiple sales but sales period.
What i see on my desktop is the link to other items is now way down at the bottom of the page.....way lower down than anyone would normally scroll when viewing the listing. It can easily be overlooked by a buyer.
Re: They've done it again.....another bad change
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03-25-2023 07:19 PM
So you aren't seeing this just to the right of the buy it now button?
Seller information
- Save Seller
- See other items
- Contact seller
Re: They've done it again.....another bad change
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03-25-2023 10:09 PM
I don't see any change in the listings that about Other Listings.
The Feedback page has changed, that happened a couple of weeks ago.
FWIW, I have a pretty low opinion of the usefulness of FB with the possible exception of the FB Left for Others by potential customers.
Re: They've done it again.....another bad change
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03-26-2023 12:21 AM
Re: They've done it again.....another bad change

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03-26-2023 12:33 AM
@marnotom! wrote:
I’ve been getting both the new version of the feedback page and the “classic” one for the past couple of weeks. I have no idea what triggers one version to come up rather than the other.
It seems to be entirely random as to what you get now. For many their issue with this change is it means more steps to get to the info that was easily accessible in the past. Lately I have been finding more broken links built in to eBay than I ever found in the past. The impression is a total strip down of anything that closely once resembled eBay.
-Lotz
Re: They've done it again.....another bad change
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03-26-2023 07:56 AM
pjcdn2005 wrote:
So you aren't seeing this just to the right of the buy it now button?
Seller information
- Save Seller
- See other items
- Contact seller
==========================================================================
Nope, all i see is my ID and my feedback score. If i click on the Feedback Score link i'm taken to the bottom of the page, way below the item description and to the right there is a link highlighted in blue that says see other items.
Re: They've done it again.....another bad change
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03-26-2023 08:38 AM
If it's any consolation it still shows your info for me (so others should see it too). I just peeked and your listings show me your info at the right (same as before) exactly as pj has above.
Re: They've done it again.....another bad change
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03-26-2023 01:32 PM
it's reverted back to normal for me when i look at it too. We'll see if it stays that way or changes back to the new format permanently at some point...
Re: They've done it again.....another bad change
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03-26-2023 08:09 PM
@marnotom! wrote:
I’ve been getting both the new version of the feedback page and the “classic” one for the past couple of weeks. I have no idea what triggers one version to come up rather than the other.
It takes time to apply changes when you are talking about 1.7 Billion listings and tens of thousands of servers.
Personally I kind of like the new layout, viewers will have to scroll down past the description to get to the seller info.
Making the layout for desktop and mobile similar isn't a bad plan when mobile users outnumber desktop users.

"What else could I do? I had no trade so I became a peddler" - Lazarus Greenberg 1915
- answering Trolls is voluntary, my policy is not to participate.

