@ilikehockeyjerseys wrote:
I don't think eBay reasonably believes every seller is going to put their store on pause or switch to alternate carriers. They have a wide variety of different sellers ranging from your casual person who sells one item a month, to full fledged businesses that seller hundreds of items a month.
I don't think they are going to do much to cover people because they clearly communicated the risk of using Canada Post with their messages that sellers should consider using other carriers. They posted a disclaimer on the shipping page. They also did not commnicate any intended remedy if Canada Post does strike and a seller has outstanding shipments in the mail that result in INR cases.
My guess is that if a buyer opens an INR, they will most likely instruct you to refund them as normal and deal with the carrier to have the item returned to sender or instruct you to arrange for the buyer to repay you when the item arrives. This is the same approach they take with most mail issues when a buyer opens an INR.
It's not a fair situation because some eBayers (both sellers and buyers) will barely be affected, while others will not have a reasonable option to buy or sell during the strike.
Ultimately, I don't think any of the above will matter because I doubt this drags on but I was just pointing out in previous posts that there was some risk to sending expensive items via Canada Post this week. Because in the small chance service is disrupted for long enough to produce an INR case, you aren't guaranteed to be covered in any way. (The same as if your item is lost/delayed by Canada Post/USPS, you're going to have to still refund the INR by the deadline.)
If eBay has announced some sort of plan of action or remedy (such as extensions to refund) for INRs during a potential strike, then the above is moot.
@ilikehockeyjerseys In the not too recent past there used to be disclaimers that "it seemed" protected international sellers for customs delays. (Your item may be delayed by customs processing"). Remember it is eBay that highly suggests shipping using a tracked service for everything. Those disclaimers have been, in an announced fashion removed. Both directions. Also important to note eIS shipments have much longer windows compared to tracked USA with CP. Once a parcel is on its way there is very little a seller can do to change its actual delivery timeframe. Tracking should still be considered a parcels status...no matter what the status is. Unless it is actually lost.
Are sellers only off the hook when eBay randomly/whimsically decides they are? Be it customs, weather, forest fires, mechanical issues, miss sorts or strikes? (They announce many weather disruptions on dot com. Basically never on ca). Clarification/justification from eBay would be nice vs the current "just switch shipping methods". I have almost 2000 listings with a variety of shipping methods attached. I can't easily go in and start changing back and forth. Many other sellers in very similar situations.
This situation is going to be fluid....until it isn't. It needs flexibility. Not 1 size fits all.
