Forum Posts

Returns

I have someone who is wanting to return two CD's because they have changed their mind. They are requesting a return label. Ebay told them to send back the item. Should I let them know that they are responsible for the cost of returning the item as th...

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Resolved! How do i turn off business policies?

I somehow turned on business polices for new listings. Now i'm shown a huge number of policies when all i want is the old simple system back of showing Canada and internal shipping options back! Help! I can't list with the huge option list mess it sh...

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  • 3 replies
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First time seller from Canada and need help/advice

Hi there, this is my first time selling a few items and I need to figuere out the entire process. I am selling a few expensive items and dont want to be scammed so I am just looking for tips in general. Also I have no knowledge in terms of shipping r...

January 2020 Canada Post price increases

Packet and Parcel rate increases are still to be announced. Canada Post Lettermail/Letterpost Rates effective 13 January 2020https://www.canadapost.ca/web/en/kb/details.page?article=service_and_price_ch Stamp rates for Canada for 2019 and 2020 Max of...

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Resolved! Followers list

I've been trying to get a hold of my followers list but after 30 minutes I still cannot find it. Where do I go to see it ?

ChitChats Has Lowered Tracked Domestic Flat Rates

Have a look at this. These rates are AMAZING for smaller packages between Vancouver and Toronto. $10 lower than Canada Post.https://chitchats.com/blog/canada-tracked-zone-rates?utm_source=Clients&utm_campaign=4094bed8af-canrates_mlk_adminfees_bc_0116...

Canada Post Store for Small Business

I've been selling on eBay for 3 years now and I never realized this existed so just thought I'd mention if in case nobody else is aware. Its nothing crazy but interesting none the less. If you have a Small Business account with Canada Post you can or...

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What Are Your Canadian Selling Demographics?

Lately, I've noticed the majority of my Canadian buyers are from Ontario. I provide free shipping, and of course, accept lower offers from Americans on the items I can't ship lettermail. I'm in BC, so the package rate is minimum $19. It's eating up m...

Resolved! Problems with making an offer to watchers

So I know I've done it before - for all the good it did, but I know I did it - I just can't seem to figure out how I did it. If I go through the new sellers dashboard when I'm on the US (.com) message board I can see the items that I would be able to...

Late Arrival Times for Tracked Packet-USA.

I sent four packages using Canada Post Tracked Packet-USA and there now sitting at CHICAGO IL INTERNATIONAL DISTIBUTION CENTER for the last three days and are now going to be arriving past the estimated delivery date. Tracking says there in transit b...

PAYPAL payment emails MIA again....

Just a note, half an hour with no email notification, hopefully this slowdown will be short lived..... ($$$ are in PAYPAL so it is a PAYPAL problem not an ebay problem).

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Another Offer... Ummmm Yayyy??

Another Promotion - Let confusion begin!! You’ll Love These Profits!Save 25% on final value fees when you sell items in select gift categories.* Watches, Jewelry, Fragrances, Hand Bags, Men & Women's clothing https://pages.ebay.ca/promo/2020/0109/hot...

Resolved! HELLO THIS IS EBAY: OH, YOU CAN'T GET PAID FOR YOUR SOLD ITEMS, SORRY I CANT HELP YOU?!?

Wow, this is just beyond insane. I haven't been able to get paid for any items on eBay for almost a month now.... SERIOUSLY ONE MONTH!!! EBAY ANSWER: I'M SORRY SIR, I DON'T SEE ANYTHING WRONG HERE, CALL PAYPAL.ME: I ALREADY CALLED PAYPAL 3 AND 4 TIME...

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Auction not visible issue

Hi, i have an issue cause i m a new seller i guess. I have an auction since more 24 hr online and it is not visible on ebay or my seller page. So what is wrong with my auction ? thanks for any help

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Flat Rate Box Coupon

Went to our local Canada Post office today and noticed a stack of small flat rate boxes on display with a note that read... 14.99 $3 Off Coupon Required ... wish CP would send an occasional coupon my way. I'm going to check my account notification se...

Resolved! I need help with computer change.

Tomorrow my computer is going away for a few day to get a change to Windows 10. I have been putting things on my husband computer, but eBay has gone to seller hub, and I just can't follow it, just too much going on at the moment. Does anyone know how...

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Resolved! eBay Seller ZeroFVF Promotion

Hello,There was an eBay seller promotion for free selling fees which I registered in late December. I have put up a listing a couple hours ago before the specified time on the terms but I can not find the promotion under my account now. I wonder if a...

Photo area for listing just has a spinning green wheel,

Good day for the past 24 hours or sowhen I try to make a new listing or sell similar item or even revise an itemI just get a green spinning loading wheel where the photo area is.it never stops loading.So I cannot add or change any photos.I have shut ...

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Resolved! unpaid item

Buy has not paid the item and no response, first time tried to open an unpaid item case, and found it too late, Unpaid item cases must be opened within 32 days of the transaction date.did not know the dead time, what to do now, could I get my F.V.F b...

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Advice:: Have I been scammed from an Indonesian buyer?

I'm not sure If my last post was deleted or not posted but I will post again. I am currently facing a 200CAD return bill for a parcel in which a "sketchy" Indonesian buyer (with considerable positive reviews-100) bought my item off Best offer, sudden...

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  • 458 Views
  • 3 replies
  • 0 helpful

New Customs form for all international destinations

I am only a occational seller on ebay. I went to my regular postal outlet today, January 07. (By the way I was there Friday and no problems.) Today I am told I must now fill out a customs form online, mobile or through text message.So I go home and g...

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  • 692 Views
  • 12 replies
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Hello, my name is Ebay...

Hello, m'y name is eBay! How do you do!??! "SIKE" I don't really care, I'm Just here to put all of you guys in the same pot and figure out how to charge you as much as I can, with your consent of course. Then I will keep that money even tho I've deci...

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  • 561 Views
  • 5 replies
  • 2 helpful

Shipping Within Canada via Signature Confirmation

Please let me know if I have this right. I ship so rarely within Canada that I never remember from shipment to shipment. I have to ship an expensive item within Canada and require a signature. It looks like I can pay extra for a signature if I ship v...

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  • 738 Views
  • 10 replies
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Unauthorized transaction

Sold a cassette tape last month and shipped regular mail, shipment method was part of my auction listing of course.Today got a Case opened email from paypal (there is nothing about it in my ebay account) so I called paypal to ask what is happening. T...

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  • 19 replies
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Buyer's Request - "Unable to Process your Request"

I have had two buyer's open a request on their item in the past month. When I've clicked on the notification from ebay and tried to view case details; "We are unable to process your request", has come up. The first time this happened I assumed the ca...

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