Seller Central

Resolved! No signs of a payment

If you have a sale and no contact or hint of a payment arriving, what is the best plan of attack? Non-paying buyer or cancel the transaction? Buyer has had their account for years but no recent purchases. Phone number attached to file is not in servi...

Snap Ship

Does anyone know how to find a label I bought on snap ship and reprint it? After fighting with my wifi printer to finally connect it somehow printed the wrong label. When I go back to find the file its a really old label from two years ago. The one I...

Canada Post Expedited Parcels from BC - Now Charging HST???

I ship all my parcels at the counter with my small biz discount. I don't really save much since I mostly ship to the US untracked or CAD lettermail. So I have never really been paying attention to the tax charged when I ship out parcels.I have had a ...

Resolved! Relists server down error

Is everybody still getting this error message when trying to relist or sell similar? Its been over 24hrs now.......Is there a workaround?thx

Checkout & Cart Issues

TOPIC: As a buyer and a seller I am concerned that "Items in Carts" that are never purchased may be related to difficulties during the check-out process. I've many buyers contact me with various concerns about not being able to pay for a variety of r...

so go figure i waited 5 days to open a non payment request..

My fault i waited an extra day, to file for non payment, then with less than 2 hours to go, to collect me final value fees credit, the buyer pays.. This is a 100$ item, and i send it with signature required. The ebay statement , and paypal statement ...

Managed Payments Launching In Second Market In 2019

Which of the international marketplaces will win this honour?My vote goes to the UK folks.https://www.ecommercebytes.com/C/blog/blog.pl

Sell similar is down too.....

Can't use sell similar, tells me the server is down..... It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.

I'm back!!!

Been floating down the "river" for a few years. Have improved all my "sailing" skills. Put my ship on the right "course" in so many ways. Thought I'd never revisit this "bay" again but I've decided to ship these waters again

Discussion board has disappeared?

Has the message board disappeared? Can't see any discussions. Just a blank page.

Need some advice re paypal and ebay refund?

I sent off a CD to Hong Kong using Asendia to the address provided by the buyer and it was verified that is his address. The company tried to deliver it and it stated the person was unknown and returned it to Germany. I haven't got it back yet. I hav...

Paypal labels not coming through again.

Anyone else not getting Paypal notifications on sales? An hour late here.

Resolved! Buyer Accidentally Left 1-Star Feedback

A buyer informed me that they accidentally put 1 star (or possibly stars) when leaving feedback on a recent purchase. They even said that their comments should deflect any concerns over their satisfaction with the transaction. Given that they have th...

Resolved! Introduction date for GTC on dotCA

It's been my impression that Canadian Fixed Price listings would only be GTC after July 1st.I was doing some relists a few minutes ago (as Sell Similar) and the Duration screen informed me that only Good Til Canceled would be accepted , with the exce...

Best Solution To The GTC Issue

This is something that I have seen on the US discussion boards. Also my husband & I came up with the same idea recently. GTC works great for big businesses with new items & lots of stock. And many of these sellers have been using GTC all along. But i...

Robax

Hi Not sure if anybody’s knows, but are you allowed to sell Robax on Ebay, it has a muscle relaxant in it and I’m sure it’s not FDA approved. Hence people in the US have to get a prescription. Kate

Resolved! Canadian shipping from the US

I live close to the US border, so I could ship directly from there. It would be cheaper for American customers. But I’m worried about custom. When crossing the border, sometimes they ask if we’re going to ship something. Is there regulations for Cana...

Anyone else with US buyers having trouble purchasing/paying ?

Just lately I've had some US potential buyers not being able to purchase because ebay is telling them I don't ship to US. I know my listings show that I do; in fact, they wouldn't even see my listing on the .com site if I didn't ship there.Sometimes ...

Help using Best Offer

First time I have used Best Offer on an item as a seller. I responded to the offer with a counter offer but no response yet from buyer. Can I also just accept the original offer or do I have to wait for a response or for it to time out?

Buyers Not Understanding How Money Conversion Works

I am finding that a lot of buyers especially from the US do not understand how money conversion works. They think we are trying to cheat them somehow.Just got this message from a buyer "This morning I checked my paypal account to make sure the paymen...

Trying to Understand Site Visibility and Related Fee Charges

I've been selling on ebay for many years, and back in the day, I used to sell everything on .com and in US dollars. Several years back, when all the changes came about with Canadian vs. US Paypal, and Ebay site changes, I just started listing everyth...

Ebay Cross Advertising For Cheaper Products

Hello,I just noticed when I go into sold listings that ebay had a bunch of related ads with links to websites at the top. Now since this was sold it didn't bother me however ebay is addingthis to the bottom of new listings and encouraging people to s...

Sending an invoice to buyer in Washington State...ebay is adding

an extra couple of lines. Line says "Tax is applicable to shipping and handling" with a checkbox beside it. The line above wants you to put in which state the buyer is in and gives a tax rate.I have never seen this before.Is anyone else seeing this?

Resolved! Message from Canada Post about arbitration

Just received this from Canada Post.https://m.communications.canadapost-postescanada.ca/nl/jsp/m.jsp?c=%40unKUY1D6ejdjTqadPt1P%2BsY%2BS1iD%2FyeTHOaIJ%2FxT%2Bc8%3D

May 10-16 Promo 500 Auction or Fixed by invitation only

Create 500 FREE auction or fixed price listings Start Date * End Date Pay no insertion fees on up to 500 listings. Excludes 1-day and 3-day duration. Learn More - Create 500 FREE auction or fixed price listings- opens in new window or tab 10-May-2019...

Duplicate Listings Created By eBay

Yesterday I relisted all my listings both fixed price & auction style from my store. Had a notice come up that there was a problem with the listing format, so try again. I waited & then tried again & had no more problems. Today I take a look at my li...

Bug with Shipping Policy change when Revising a Listing

Hello, I just called-in to report this bug, but I also wanted to post it here as well to let other Sellers know about it. I usually post a listing using the eBay app on Android. Create the listing, upload images, etc. I rarely use a desktop unless I ...

Unusual feedback

I have had some strange feedback in my over 20 years on eBay, not had one like this buyer saying that they hadn't received the item yet, but they are looking forward to receiving it. I just wonder what they marked on "item as described", and "shippin...

why is Ebay again screwing with things that don't need to be touched...??????? items sold page..

check out your new items sold page and layout... Why is eBay changing anything on this page.. it was totally functional, and we were all used to where everything was,, so now it is all changed to .. why now when i see it is like a new language, and t...

Annoying Customers

I have been selling on eBay for a long time. Have been noticing lately that more people are asking lots of questions about the items I sell without ever buying. Some ask dumb questions that are clearly answered in my descriptions & pictures. People d...