eBay

eBay.CA is giving me lots of errors

Search gives random errors. Clicking on items found in a search returns an error message that the item can not be found. Attempting to check on items purchased or sold gives me an error message. *sigh* Ralph must be visiting....

Saved Searches - Emails Have No Listing Info or Photos

Since the change to the new Saved Searches format, I have found that the email alerts that I receive now have NO photos or any other information about the new listings. The ONLY information is the number of new listings that match my saved search cri...

Item views at 0

I've always been able to see the number of viewers of the items that I post. I only post a few items at a time, but now the view number is 0 on my items. Is anyone else having this issue, and do you know why it is happening.Thanks so much for any inf...

How to get old sales records back through 2016

Hello, I have a dire self-created problem, and need my complete Canadian sales info back through 2016. I have been searching online, have spoken to ebay help and followed the instructions, but the data I need is not comprehensive and doesn't go back ...

Delay in Ebay.ca Messaging AGAIN......OFFER RECEIVED 05/22/ 1634 not received as of 5/23/0725!

Anyone still having problems with Ebay.ca messaging 12 hour plus delays???An OFFER RECEIVED message sent by Buyer on 05/22/ 1634 still not received to my inbox as of 5/23/0725!No Offer no sales:(Luckily I saw it now when I logged into the website and...

Anyone every have bids not showing up unless you click on the listing??

Hello,Just wondered if anyone ran into this before. Normally if I have any bids on my auctions it shows in the Active Listings summary items with the amount of items with bids. Mine is showing none/zero on either my computer browser or on the app. (I...

Newly listed search BUG?

For a few days now, I noticed that when sorting a search by newly listed, the "New Listing" tagged items are no longer all at the top of the search results. That now makes finding the newly listed or relisted items very tedious especially when you wa...

How do you received a verification code from ebay without a cell phone?

Relist Date BUG in search results by Time, Newly Listed

Not sure if anyone has had this happen to their listings. Reported end of April on dot com. No solution as of yet. Just a heads up. I posted here because majority of known glitches/technical issues discovered on dot com rarely see light of day on dot...

The watch button has disappeared from auction listings!

How do I now add items to my Watch list? The button disappeared a couple of weeks ago and hasn't returned!Thanks for any help/advice.

New Saved Searches format

How do I go back to the old Saved Searches? I don't like the new one. The LIST method was far better and the sort order in the new format is useless.

Today I've found that suddenly I can't access my eBay account. Is there a system glitch?

I tried to bid on some TTC slides today and found that eBay.ca won't recognize my account. I've been trying for hours without any success. All it keeps doing is sending me around in circles. I will try to enter either my user name (which is what I no...

Contacting ebay

I tried to get eBay to call me leaving a total 10 requests for eaby to call about my account.Seems that there is nobody home. They did however cut me off from communicating with them. I guess eBay's non communication is how they look after their sell...

Order details Printer-friendly page

Using MS Edge browser, the printer icon on the Printer-friendly page for order details has stopped working.

Crazy looking Messages page

Just started today but when I go to my 'Messages' page at Ebay.ca there is awhole bunch of Ebay-ish icons; everything is out of line; headings and titles are all over the place. If I go to dotcom my Message page is clear and normal. Anyone else havin...

thumbnail attachment photos on ebay messaging

When a message is sent to me on ebay messaging OR if I sent one the same way, the thumbnail images can NOT be enlarged even when double clicking the mouse.. It works every where but ebay messaging.

Printing Purchase Invoice

When viewing "Order Details" for a purchase, you have the option to "Print" it as a "Printer Friendly Page". This must mean uses almost no ink, but a huge waste of paper! If they could only make the print size a little smaller, it would completely di...

No sorting menu in search results in Firefox with vendor name

Hi,Using Firefox 97.0.2 on a Mac.If I want the items from a saved sellers, I get the listing but no Sort Menu or View Menu on the top right.If I do a simple search without a seller name involved, I see the menus.I get the same behavior in Chrome but ...

Canada Search option

Somehow ebay no longer has the " Canada ony " in the search filters on ebay.ca , so as far as I can tell there is no way to find listings from only canadaAlso there seems to be no way toinform ebay of this ... no email...the phone number does not rea...

"Ask Seller for Total" is on computers but not phones or tablets, why?

It is a simple 4 word statement that is on computers when you put any number of items in your shopping cart. That way, when a customer buys multiple items from me they do not get charged mulitple shipping fees. Most people are on Phones these days an...

Access to older sold listings

Is there some way to get back to my sold listings from more than 90 days ago? I sent a package to US through Chitchats and when it was not delivered (Out for delivery but no delivery scan and buyer did not receive) I raised a claim. Followed all thei...

Order cancelations

My last three orders were canceled by sellers. Three diferent sellers. All three claiming unable to shipp My order. Yet their final statement claims "Buyer asked to cancel order". This is not true. However, order placed on another shopping web was pl...

eBay Calculated Shipping Tool

As mentioned in the past (at nauseum) eBay's calculated STILL has had a long running issue with certain(narrower items) when the minimum measurements used(by seller) is in conflict with eBay's Postage Calculator. Test Item: Millen M10-0105 NIB Curren...

eBay message from another user who didn't win the item requesting to change the shipping address

I know the message is a fake, since it was not sent from the actual buyer. But we as sellers have no way of reporting these messages to eBay to have them dealt with. I wonder how many new sellers get caught by this scam!!

Sort option

The sort option on my selling page won't open so I can see my watchers