Buyer Central

Customs

Greetings, I made a purchase last month on the 12th. The product is being handled by Fedex. The seller has just recently messaged me that my item had been stuck in the Canadian customs and I had "requested" for self clear, in which I did not. The pro...

PayPal one click checkout

I just went to do checkout on a purchase. Clicked on the PayPal option (rather than credit card) and clicked on the confirm button, expecting to be prompted for the opportunity to review and cancel. Instead of receiving that opportunity it simply pro...

Why am I seeing items that DO NOT ship to Canada on ebay.ca?

So I am wondering if anyone else has noticed this problem. I live in Canada (Ontario) and I browse eBay CANADA on a daily basis. Now lately I have noticed some sellers specifically from the US, are listing their ads on ebay CANADA however their listi...

Received item not as her description

Hi to all, It's the first time that I received an item but not totally like her description. I received my vinyl yesterday, and many songs jumped on the vinyl. 2 songs are not listenable. The seller make VG+ for cover and vinyl (Very Good++), but not...

if the Item Never shows up . how do I prove to ebay I did not get it .

if the item Never shows up . how do I prove to ebay I did not get it .Signature Conformation never sigh it or nothing proving I got itseller is scamming probably been 2weeks should of came 5 days ago

item counterfiet phone will i get a full refund ?

got my second order on ebay . 2nd time scammed in 2days .what do I do to win it plesse help me .

It looks like you need to pay for some items.... ? I can't bid/buy.

Hi, I can't bid/buy anything on ebay because its stuck on "It looks like you need to pay for some items. Go to your cart or My eBay to pay for your items at checkout."I have no items to pay for.. is this a glitch? I tried everything. I can't call eba...

Pet Peeve to Stamp Sellers Who Offer Combined Shipping ....NOT!

Just expressing my frustration to stamp sellers (or other similar small & low weight items) who offer Combined Shipping & then arbitrarily tack on an extra 50 cents or more onto each item even when the extras don't increase the postage costs.It's per...

Resolved! What next?

I've tried bidding on 8 items in the previous hour; to no avail.The auction countdown timer constantly freezes, and is incorrect even when counting down.I've reloaded pages countless times, cleared the cache, restarted my browser, and made several bi...

Payment with a PO BOX

The check out process is messed up. AFTER you hit COMMIT TO PURCHASE is says "THIS ITEM CAN NOT SHIP TO PO BOX" How messed is that? I live in a small town and EVERYONE has to use a PO BOX because they don't go Door to Door. PLEASE CORRECT THIS!!!! I ...

seller is dissatisfied with the price sold

I am a member who buys a lot at eBay, I love to bid on several items that starts at a very low price, I think this is one of the main activities at eBay. But there is a disadvantage that happens too often in auctions, if the seller is dissatisfied wi...

Tried to leave feedback...stumped...

I'm just curious...lol... Which part of "Love the Snoopy plush. Item as listed. Will purchase from again" went wrong? Couldn't leave that feedback because they "don't allow profanity on eBay" ... Just stumped...lol Many thanks.

shipping time vs when to make a claim?

Bought an item from a seller in china. Have bought from this seller before however the current item bought jan 7, 2018 says "Wed, Jan 24 - Tue, Mar 13" for delivery estimate. Now a little bit of simple math shows that the 60 day period would be elaps...

Resolved! It looks like a funny situation

Some advices? No tracking number

Slow or lost shipping from China to Canada?

I have an item from China to Canada, up to date, shipping 75 days, not yet received. mostly like lost? I ordered 3 items on Apr 24, 2016, but up to date, none of them arrived. Before I seldom had so slow shipping. I don't why the shipping is so slow ...

Order cancelled yet no refund was received.

I committed to buy a GTX 1080 graphics card last night but accidentally requested a cancel before I sent the payment. I sent the seller a message saying I still wanted to buy and then sent the payment. When I woke up this morning I received an email ...

Resolved! Order cancelled no refund

I just ordered an item 2 days ago and cancelled it 5 minutes later. I got a notification in my email the the seller sent me a refund back to the original payment method (visa debit) but it didn't show up in my bank. I am quite upset as it was all the...

Import Fees on one item, but not another?

Why am I seeing import fees to ship to Canada on one item, yet not another? Both items are being shipped from the U.S.

Used item and import charges?

Hello, have two questions here, A seller puts up an item and says nothing about whether the it works or not. However the seller sets its item condition as 'used', so is it safe to assume that it will work? But if it doesn't then can I return it? I no...

Do i call PITNEY BOWES for gsp tracking number?

Bought a car part out of the u.s. and the tracking fell off the map after their Kentucky hub. If memory serves me correctly I need to call Pitney to furnish me with a tracking number for the Canadian leg of the remaining shipping process right? Thank...

GSP To Canada - Shipped To International Destination

Hey everyone, just need some help. I ordered something to Canada from the US that got shipped out on the 25th. As of Saturday, it's been at "Shipped from the Global Shipping Center to International Destination". My question is, will it update again, ...

Resolved! help with seller

I bought an item on December 27 about 4 days later the seller messaged me saying she was refunding me my money back and if i was still interested in the item try buying it back after the new year. So on January 7 i bought it again and again 4 days la...

Comment on Ebay Global Shipping service

Canadians buying from the USA are being ripped off by ebay global shipping service 1stthe cost is 40 % higher than using USPS 1st Class international2ndThe time it take to get here, 10 days longer than USPS 1st Class international3rdThe BIGGEST RIP O...

Classy eBay seller (vermejo)

Just wanted to say thank you to a very classy eBay seller called vermejo. He was selling Olympic medals I wanted but I needed to get them to my house within a short period of time. Since he was in the USA and I was in Canada the transport time was to...

Shipping Costs to Canada

Consider to shop LocallyEbay sellers have gone crazy on there shipping cost to Canada,Example ie: I was looking to by a rear motorcycle tire from a seller bought through in the past and the shipping cost have triple.Why,i asked few friends they said ...

Global Shipping from US to Canada is an Environmental Disaster

So here is the scenario, I purchased phone from a seller in San Jose California. The seller shipped next business day and the phone went to Cincinnati Ohio. Then it was shipped to Erlanger Kentucky where it wallowed for three days with two different ...

Received broken item; will need to be sent overseas for repair. Who's liable for the shipping costs?

I purchased a watch from an Ebay seller (watch was advertised as brand new and it came intact with original packaging), and received it in the mail a few days ago. I have worn the watch continuously since receipt, and the watch's movement is broken a...

comter offer

i counter offer nut did not commit to buy can you tell me if the seller has the right to ask you to pay when i counter offerd and chnged my mind i dont feel this is fair and sellers should be told when some one commits to biy thats when you have the ...

Resolved! Buyer's ethics

Hi, This is my first time posting and I have a few things weighing on my mind after reviewing a few dozen posts. I have recently made my first online purchase and patiently waited until the Estimated Date of Delivery before taking action. I'd contact...

Rip off shipping charges by e bay

I bought an item for 99p (UK) and paid 13.33 pounds for the shipping. (What did I know perhaps it cost that amount to ship to Sweden) I received the package and noticed the actual shipping cost was 2.90. I contacted the seller over the charges it see...