Seller Central

Shipping to Hong Kong with tracking/insurance?

Im trying to ship a camera lens to someone in Hong Kong with paypal online shipping thru Canada Post however i cant seem to get an option with insurance or tracking.What would be the preferred shipping service? For whatever reason xpresspost does wor...

Resolved! Where do I find my yearly total paid to PayPal for tax purposes?

I need to find my total amount of PayPal fees for 2014. I have found the amounts paid for each sale under "details" but do I have to add up all those amounts item by item or is there a summary of my fees somewhere in PayPal?I'm pretty sure I found a ...

Not receiving returned item, what should I do then?

My buyer requested return on march 4th through automatically ebay system.I click agree for return, but I didn't receive the item back nor tracking number for returning item.Now ebay message me if I already receive the item, I should refund the paymen...

Resolved! selling postcards shipping

I have a few postcards to list,can any regular seller of these help,how do you ship them to keep them from getting damaged,bubble mailers,envelopes etc.any help would be great thanks.

Defects gone wild

Well I am caving in and giving up.Joined EBay 2007 went way out of my way to maintain a 100% rating for 7 years and then came the great defect system.I have all positive feedback except for 1 negative last year from Brazil for INR refunded and still ...

CRA and reporting taxes

Hello, I am wondering when and by whom the CRA gets wind of a seller's earnings? Is it eBay that is forced to report, or Paypal? I have phoned both and have received different and contradictory information on this. Basically they don't know. I realiz...

ebays new return policy

ebays new return policy I have a buyer that stated he received tablet and had a cracked screen ,was not shipped that way but things get broken in the mail so I asked the buyer to return and I would fully refund him all shipping cost ,he opened a clai...

How can I list an item and only ship to the US and not within Canada?

How can I list an item and only ship to the US and not within Canada? I tried to list on the .COM site and it asks for my location zip code and won't allow me to write Canadian postal code. So I can only allowed to list on .CA? Any advice appreciated...

anyone getting discount for letter mail service from canada post

i used to drop off my letter mail packages to Canada post facility but they always returned my package saying my packages are a little bit more thicker than 2cm but it works when i drop it to shoppers. It's under the venture one program that i got 15...

Commit to buy option not available anymore on eBay.CA

Well... eBay did it... they removed the option to "Commit to buy" on eBay.CA too. I just tried to do it with my buyer account and was forced to use the cart. That is so frustrating!! No wonder why I didn't make any multiple sales when I listed my new...

Resolved! I just had to open an unpaid item for 2 items after 14 other claims why is this seller still allowed

After having waited 8 days for payment on two items I had to open an unpaid item request. After looking at the buyers feedback more closely I counted 14 other purchases that where not paid for..............I had the understanding after 10 ebay pulls ...

Resolved! Sporadic automatic relisting which includes insertion fees. Never checked the box on any of them.

It's random and it happens on about every 6th to 10th item that has ended and should have went to the unsold category but was relisted with a $0.25 fee. I have never checked that relist box on the listing items page. I sort of thought is was a scam a...

Packing slip print as Shipping label?

Hi, I just sold an item, went to my sells and clicked Print shipping label. It directed me to paypal, I am in Canada so I use Post Canada. So I enter all the things, weight, measurements, etc. At the end, the thing that printed is my packing slip. On...

Canadian Sellers on eBay --- Interesting situations, and approaches to selling

Seller 1…. Lists a piece of Pottery…. Ships only to Canada. Lists domestic shipping only….. This seller lists on eBay.com…. where domestic shipping is shipping to the US. This seller was very new to eBay, and did not understand listing on eBay.ca ver...

Not a small or isolated problem

Hi Rafael or whomever monitors this message board (hopefully someone!). I got a message from a customer this morning I know this issue has been raised with eBay before and I know it's largely been written off as a small problem affecting a small grou...

DSR stars do not display numbers

I pressed on my own and other sellers' DSR stars and did not get any numbers displayed (usual 5,0 or 4,9 or 4,8... ) Do you know why?

Shipping Help for Leggings to the US

I'm going to be selling leggings on ebay soon and I just want to make sure I fully understand and learn about selling and shipping things on ebay so I have a few questions if there is someone who wouldn't mind helping a newbie get the hang of things ...

Small packet International rates

Would someone give me the 3 rates for small packet International please? I find Canada Post website very user unfriendly.

Exporting food rules?

Just curious, what are exporting rules for a food from Canada and importing, say, in US? Discovered for myself that Canadian sellers mail pre-packaged food all the time, worldwide. Previously thought that certification for each package is required an...

buyer saying item is missing something

Guy saying I don't have a boot he has 2 ratings none left for people new buyer .He is complaining I did not give him the book in a game when I **bleep** well did he lives in the states and the game is 20$ so 10$ shipping total I don't want to do that...

To post new items

It seems that we are having problems to post new items as every time I use "similar", the details came with Chinese-like language and we cannot edit or add anything in that area, not even to change the categories. It is the glitch on eBay's end?? I d...

it takes way to long to receive my money 21 days is crazy

why when pay pal is holding payment does it take 21 days even with buyer and seller leaving positive feedback do then just need it to collect interest way to long for me

Any CDN Seller Using Fed Ex For Shipping Can Walk Me Through The Workflow/Payment et al

Basically what I want to know is how the workflow goes once you have sold an item and you are going to use FedEx to ship it. Currently using Canada Post it's from sold item > print shipping > opens PayPal.com page > fill in info > pay > print. If usi...

item strikes for stolen items

why does ebay give you strikes against you when buyer steals your items by saying never recieved

Hi all. Can anyone tell me how long an individual listing remains on ebay? ie. one that didn't sell

does it stay on for 30 days? 60? Just wondering how long I have before it no longer exists under the item #. Cheers...thanks for any help.

What would be your suggestions regarding a new seller that copy your description in order to list it

I found out by luck that a new seller is copying my description for his own listings. What should I do? Any suggestion?

Resolution center.. can't click NO to receive fees back

Ok, so i opened a case. A buyer created a new account then bought something from me immediately. Of course no payment and no replies.So i waited and opened a case. It is now available to be closed (4 days have passed) I now click on "Take Action" to ...

Why do all free listing promotional offers now seem to exclude relistings?

Hello everyone. I sell used CDs on eBay, and because of their low sale prices I can only afford to list items for sale when there are free listing promotions that include relistings. Since the beginning of 2015, i can't remember a single free listing...

Free 1000 30-days Fixed Price listing Mar 24-29

Yay, I got it! This promo requires Activation, invite only, and it's only for 30-days Fixed Price listing. No relists, (sell similar will probably work). See link -- http://pages.ebay.com/promo/2015/0324/ListFree.html Terms and conditions (read it ca...

Seller using shill bidding???

It's against the rules. And just plain wrong. But you think that the seller would be a little less obvious. I was watching an item for 3 days. There was no activity. So, instead of waiting longer, I decide to bid. Not even an hour goes by and I'm out...