eBay

An item I sold had damage I wasn't aware of, where do I go from here with the buyer?

Seller BEWARE. There are scammers using EBAY and It will cost the seller big time.

I just lost $500 selling through Ebay. The buyer said I didn't send him the high value coin that I KNOW I sent him. He took apicture of his own low value coin saying it was the one I sent. I sent 6 emails to him with no response. If I would have paid...

Fraud pending?

I recently listed a book for sale on eBay. It is ~50 years old and somewhat damaged, but it's also unusual and appears to be a 1st edition, so I thought it might be worth something. Within a day of posting, I received an offer to buy significantly *a...

Disgusted in ebays claims of none receipt

It has been brought to my attention lately that Ebay has been allowing buyers to claim non-receipt and a refund for a items that have been purchased less that 2 weeks prior. In these times of COVID the Post Office is not even guarateeing delivery tim...

e-bays new joke format

what a joke e-bay has become, i can't even find my paypal acct., takes forever to locate what was once so simple! To add all the item specifics is !@#$%^ ridiculous and time consuming, I have a regular job! Any advice where to sell from now on and ke...

I got this message from eBay "ACTION NEEDED: Please update the information we requested"

It says for me to update information on my account, but when I click the link it just sends me to the overview page and no alert is shown to update. It says my payouts are on hold. Anyone else get this message or have any ideas? I have everything up ...

New Technical Issue: Grandfathered Draft Listings

I went into my draft listings where some of my unfinished grandfathered drafts are and I see they've been converted between the old style and new extra options. I've tried to complete the drafts and wipe my draft board clean but when in the grandfath...

Cancelling a Transaction

I have a buyer who wants to cancel a transaction and I am supposed to "refund" them. The problem is they did not pay so how can I refund? How do I make sure they have paid? Happening a lot lately (2x last week), is this a eBay "glitch" that you can b...

eBay app Offer postal code differs from final buyer postal code

Hi, I was sent an offer last night which had the buyer's postal code listed as: LXXXXX. I check the CP shipping estimate calculator, it says $21.xx and using this info, I accept/reject the offer accordingly. This morning after the buyer paid, it turn...

TradingAPI SetPromotionalSale Suddenly Depreciated... and NEW API IS BROKEN for EBAY_CA

Markdown promotions are available on all eBay marketplaces. For more information, see Promotions Manager requirements and restrictions.https://developer.ebay.com/api-docs/sell/marketing/resources/item_price_markdown/methods/createItemPriceMarkdownPro...

How to make seller account on eBay?

Hi Ebay Community Team, I am new here, I want to make the seller account on eBay. I want to sell the CBD Boxes on eBay. Kindly eBay Community Team, guide me on how I can start my business on eBay. Thanks

Recovering Insurance Cost from Canada Post

Short story, someone claim that they got their item damage and requested a partial refund. I gave that partial refund. Now I need to recover the cost from Canada Post since there was insurance coverage on it. How anyone gone through this process and ...

How to switch shipping to USPS First Class International?

I wonder if a seller can help with this. I'm in Canada and often buy clothing from eBay sellers in the US. Priority International is generally extremely expensive and the Customs fees are automatically added too, so I sometimes ask the seller if they...

LISTING WITH FREE RETURN OPTION

i see that several sellers are stating free returns on their listings , what exactley is the advantage in stating this feature when ebay on disputes forces the seller to pay for return shipping or provide a return shipping label . failure to do so wi...

Downgrading a Store

Has anyone recently downgraded from a Premium to a Basic store? Were there any problems caused by doing so? Were you still able to qualify for a quantity(??) of additional free listings or did that suddenly end? -Lotz

Hey Ebay, you need to fix this "Add Recommended Items Specifics" BS *NOW*.

If Ebay wants these specifics filled out bad enough, they should be mandatory when creating a listing. And if they are NOT mandatory, then give us the ability to OPT OUT of having these pleasant little "reminders" clogging up our seller page. And WOR...

Two Buyers No Item Received What Can I Do?

Now I have two buyers whose shipments are way late and have not arrived, each with tracking and both stuck in Chicago with the same reply 'in transit'? I have kept in touch with each buyer, one is reasonable states "not your fault", the other seems t...

New format for selling ITEMS is Terrible.

I am in IT and it is obvious that this was not tested or had any user feedback. For example I sell comics, so if I select the book to be from the Marvel publisher by default it should default in the universe field MCU (Marvel). Why the hell do I have...

Time To Order My "Free" Shipping Supplies

Once again, it's grin and bare it day. Last day to use the coupon. Something we do every three months, sometimes in the hope that they may introduce more of a selection, perhaps cubed boxes? Or something closer to what I/you could actually use. I rea...

How do I get cheaper shipping with canada post tracking?

I saw the new eBay policy. That is absolutely crazy, it says that people found $3 tracking expensive and now they can get tracking for cards for 55 cents! Here in Canada, a letter tracked, even if I ship it to my neighbor costs me 13$ just for tracki...

Ebay shows package missent and buyer says it is returned...

Ok so I sold some shoes that I sent to Philadelphia, PA on march 24. I used the exact address as was on Ebay and cross referenced it with the paypal and shippo address it is the same (also added buyers phone number from shippo). Checked the address o...

MP Invoice Due Date

Does anyone know under the new MP system what the correct official due date is for Monthly invoices payments? See attached screen shots? Both reference the same amount owing. a) MP Financial Summary Page: *********************************************...

Does eBay report fees paid to CRA or do they just report the raw sale figures?

As the title states, when eBay reports to CRA, with Managed Payments, are they reporting the gross sale figures or do they also take expenses into that?

I'm getting a message from eBay to update my account information

I'm getting a message from eBay to update my account information. The message is in My ebay Messages. It says to go to the Alert at the top of my page. I can't find the Alert so I don't know what they want updated. Any suggestions ?

“The address doesn't match our postal records”

So, I’m trying to get set up with the new payment system, however it’s not letting me add a residential address. Is there anyway I can resolve this issue?