eBay

2021: More international sales tax collection by eBay

Expect a big drop in low value sales and a profit margin hit (since Managed Payments and PayPal both have fees on the sales tax) for Sellers to Europe in 2021. Sales tax collected at time of sale and remitted by eBay: European Union: target is July 2...

Missing street on shipping address

Question : if the buyer sends you his information / shipping address after purchasing a item & you send it the same day of the purchase then a day later he contacts me and says he had no street name just his address in his shipping address could he c...

Customer ordered and want me to cancel but items ready to ship out

Hello Everyone, I got an order from a customer in the early hour of the night today and 12 hours later Cx want me to cancel however I already purchase the shipping / tracking info and the item is ready to be shipped out What Can I do now ? Thank you

eBay New Payment System

Dear All,I observed that eBay new payment system hurts our sale as the PayPal opion is not available. Why eBay doing this? I am selling across the global for last 10 years but now I cannot edit my listing (Look at the attached picture).

Payment still Pending/On Hold for more than 21 days

I sold an item on Ebay at the beginning of March. I uploaded all the tracking info to Ebay and PayPal's system. Well, I thought the fund would be released after it showed successfully delivered over 2 weeks ago By Canada Post, but it is still on stat...

March 2021 promo on eBay.CA - 100k free listings

Check your promo section on the ebay.CA seller hub to see if you got it (this was also a promo in December, January and February). This promo is for eBay.CA The following categories are excluded: Cars & Trucks, Motorcycles, Vehicles & Trailers, RVs &...

Neg rec'd saying item late and shipped Mar 16th, still within ebay's estimated arrival time.

Received a neg saying item still not rec'd. for an item I shipped March 16th. Ebay's estimated delivery time to the USA (Florida) is 6-12 business days which means it still has another 3 days before even being considered late. Only ever had (I think)...

Where is MY WALLET and how do I change the Transit Number for my Banking Information

Where is MY WALLET and how do I change the Transit Number for my Banking Information.Trying desperately to register for Managed Payments but I keep hitting roadblocks. First of all where is "MY WALLET" as I was told by the US .com site that I have to...

Ebay website issues (deleting ended listings, editing listings etc.

Is anyone having trouble deleting ended listings? It's been 2 weeks and every time I click the checkmark/delete button to get rid of ended listings nothing happens and it just brings me back to the same page. I have several ended listings that I no l...

BEWARE Some of my relisted listings are having the listing policy change without my knowledge

To date i have found 3 examples where an item i relisted had the listing policy switch to a different listing policy, without my knowledge. It was only by luck i discovered the first one and then looked and found 2 more. In my case the policy was swi...

Where has my final value fee credit gone to?

I opened a non paying buyer case last week. Today I was able to close the case & received an email saying "You've received a final value fee credit. Also, an unpaid item has been recorded on the buyer's account." I used to see the final value fee cre...

Buyer claimed INR when he did get it.

I sold a CD worth $18 on another ID in Feb 2021 to a Canadian buyer (my US buyers all have tracking). Buyer emailed me yesterday March 24/21 stating he had still not received it. I told him to file an INR with ebay as they keep track and then I would...

Completed sales shipping costs

When viewing sold items for comparison, is the shipping price listed what the buyer spent or is it what I would have paid if I bought it? Thanks

Issuing a refund

I want to send a partial refund and the page says 'from the drop down menu' select Send a refund. What drop down menu? I've looked high a nd low and nothing says Send a Refund.

relisting more than one item at a time

I use to be able to relist 20 or 30 items at a time but now anytime i try to relist more than one it goes back to the landing siteany thoughts

Seller not included key photographed Pokemon cards in a lot.

This week I bought a lot of 400 cards. Two thumbnails showed three stacks of cards; energies, a pile with a Drapion V on top and another pile with an Oleana Rainbow card on top. The rest of the cards are hidden. The description describes the basic 'c...

Chit Chats Canada - customer service down?

anyone else called them lately? Been trying to get ahold of them for the last two days and they arent taking any phone calls. Anyone have any idea whats going on?

IF Buyer cannot escalate return opened after 30 days, why is there a 'due date' to resolve case?

Had buyers in the past try to open cases even 3 MONTHS after sale, ebay of course allows them to, but everyone says they can't escalate. Even though there is (sometimes) an option to deny and close the case, ebay STILL gives a 5 day timeline to resol...

My eBay Link

For anyone that hadn't noticed, you can now get back to your My eBay page from your profile photo at the top right of any discussion page with the drop down. -Lotz

Canada Post rates for Small Package Air to the US.

Hello there! I've just started selling on eBay again after a year's hiatus. I sell mostly logo hockey pucks and use Canada Post Small Packet Air to ship to the US. I notice that Canada Post has now added a 'fuel surcharge' to the basic rate. Previous...

Should You Remind Buyer That You Have Left +Feedback When They Neglect To Leave Any In Return???

Restriction of sellers account

After a bit more than 2 years of selling on EBay. ca my account was approved for managed payments and some how payment for my first invoice from EBay was denied from my bank, I tried to make the payment manually and it didn’t go through again therefo...