User to User Help

EBAY CONTACT

Does anyone have the real name of someone who works for eBay Canada? How about a real phone number for eBay Canada? Fax number? Email address? Hell-- oops, I meant- I'll take an Ouija board at this point. Is Richmond St in Toronto the actual address ...

Here's another one for the pros ...

I posted a Neutral feedback that indicated the item was good, but the seller was unresponsive to my questions before shipping, and proceeded to ship the item after eBay requested a cancellation. I don't believe this was offensive, however.. My feedba...

Why such crazy high prices?

Why do some sellers list items with a crazy high price, like a $50 DVD set for $900? There must be some reason they do this, as 'best offer' is not an option and they seem to successful. Are they somehow avoiding the rules? I have seen junk listed in...

High Mail Costs?

I am a Canadian buyer. I buy DVD's from Canadian sellers, with an average mail cost around 5$ C. When I look at the same DVD from a US seller, the postage wanted is usually over 20 bucks! Why such a huge difference? Is US postage that much more than ...

New eBay Seller?

Hello all ...I am currently a member of eBay as a buyer only. I would like to try selling, but I don't have a bank account. Can eBay post payouts to a VISA account (as credits), or is a bank account mandatory? I also have some issues giving them acce...

How do Canadian sellers offer extremely cheap postage

I have noticed as a buyer and seller on Ebay, that prices in postage are going up dramatically. I have come across some Ebay sellers offering Hotwheels for 6 to 10 dollars . The postage cost across the board to any buyer is 2 to 3 dollars.I cannot un...

unable to delete old (more than 6 month) ebay messages; how can I fix this?

I know it says ebay will permanently delete messages in my ebay message centre that are more than 6 months old. this is not happening and I am not given the option to manually do so; needless to say these old messages begin to pile up over time. How ...

ship back date not received from ebay?

I requested a return Mar 1st for an item I bought Feb 18th. Seller approved the return and the money was sent back. But I never got a ship back date? Where is this notification supposed to be sent to? I really don't want to miss this date but I genui...

pardon our interuption

Received this message and it locked me out of helpPardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might happen:You're a power user moving through this websit...

Resolved! whats happening

What is going on here. I recieved payment for an item, totalling $51.40 after fees(incl. Promoted listing). Im then charged $26.65 for shipping (was supposed to be $19.88). Then I recieve my payout (which is pothetic after ebay takes their cut, but t...

Cannot generate a label

Can I just go down to Canada Post and ask for a label? I am so confused. Please someone explain to me the process to go through so I can mail this person in United States the coat they bought from me. I would really appreciate some advise, direction!...

Hi How do I delete a feedback

Hello I missread a sellers ad and then dicovered it was not for the item I wanted but a service to repair, I contactedthe seller the next day explained the situation and request for a refund. The next day the seller responded that they would not refu...

e-Bay Refunds

Hello members. Robert here. I am in a quandry. I am in the process of refunding a customer for an item which they did not receive. However when I go to my Payments tab it requests that I pay by credit card. I do not wish to do this because I do not w...

Sellers frustrated at item not as described abuse.

Ebay has problems with both buyers and sellers who will try take advantage of policies and buyer protection. Sellers need more protection from Ebay when buyers claim item not as described which puts the seller at a disadvantage to pay return shipping...

Obtaining a discount for an incomplete order.

I recently purchased a repair kit. However one of the items is not with the rest of the order that was received. We decided it was not an immediate problem because we thought we would just re-use the old part in place of the missing part.It turns ou...

Cannot verify my bank account

I did everything suggested to switch to a new bank account. For some reason, none of the information that I've inputted for either bank account can be verified. I've called for help twice and both times, although the team members tried their best, th...

eBay policies on license plates

Ebay's policies about selling license plates: Government-issued IDs, passports, birth certificates or license platesCollectible license plates are allowed as long as they are expired and at least 3 years old or as allowed by law I see a lot of licens...

Recent ebay changes as a seller

Hey! So today I guess there was an update of some sort for quick listing or something. My issue is twofold; I used to be able to choose between kg,cm and lbs,in but now i'm hard stuck on lbs,in.Second issue is with the new "Create Policy" feature, it...

Please verify yourself to continue

JUST TO SIGN OUT?A CAPTCHA TO SIGN OUT? GET A LIFE EBAY

"Redelivery scheduled for next business day"

So I placed an order for a few things and everything I seen about "redelivery for next business day" says the customer scheduled for redelivery, but I didn't reschedule for my deliveries. Did I get scammed? Why is my packages not arriving??

Help identifying a hallmark stamp on an old antique metal pitcher.

I thought it might be maybe Gorham or E.G. Webster.I think it is silver plated repousse copper.The portrait face is throwing me off. The lion also? UGH.Can you help?

Overcharges?

Hello EveryoneI am having an issue right now with what I believe is overcharges from eBay and wondering if anyone else is or has experienced the same. Please bear with me while I give you the background info.Sold an item yesterday for $324.94C. Great...

Listings translation

Ebay translates listings titles. I hate that. If its in french, leave that way. If its in english leave that way. Any language, just leave it.I tried to use the app instead of the web. And there was the option to stop that. But I'm stuck with the fre...

i ordered two items and im having issues with one

i ordered two items one is fine however the other had no confirmation email it shows up nowhere on my ebay account or recent purchases but i was still charged for it

Item still in my cart despite having paid for it

Has anyone had this issue? I won an auction today, and received an email invoice for payment. I paid using that invoice. The transaction goes through and it now shows up on my "Purchases" on "My Ebay" as being fully paid for. HOWEVER, it is also stil...

Shipping from Canada

I used to enjoy listing items for sale on eBay. After a number of years, I found more treasures that I thought was time to give others a chance to enjoy so I went back to eBay.Now I am finding it a tedious & frustrating experience to try to list an i...

Resolved! Can I use a box as a packet?

Hi all! I'm sellling something in a 14 x 14 x 14 box (this one to be exact) and it weighs 0.191 grams which I put in as 200 grams since four digits aren't allowed. The cheapest label is the "Canada Post Tracked Packet USA", am I allowed to use this o...

My order have been dropped off at the local postal office instead of address I indicated.

My order have been dropped off at the local postal office instead of address I indicated and marked order as delivered. Local post office returned the package to sender and nobody knows why. Now, because it's marked as delivered DHL, PostOffice and e...

Resolved! China dropshippers claiming product ships from canada

I've recently made some purchases and 4 out of the last 6 sellers lied about where the product is located. 3 were in China and 1 was dropshipped from Amazon 3000km from where item location claimed. When I try to contact eBay it's thousand click maze ...

Long shipping Delays

HII know this order is being delivered, but I must say eBay-international, not only do they charge a lot for delivery, but they take an enormous amount of time for the package to be delivered. I am not satisfied with the shipping delays. Because of t...