Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Can we still list on .com?

I sold on eBay for 10 years and did all my listings on .com. Now I am looking into listing for my employer. An eBay help center person told me today that the rules have changed and that I risk have .com listings deleted if my ship from address is in ...

Seller admits to scamming but can't cancel payment

I just bought an iPhone 6s from a seller who was questionable. The paypal payment was pending and he told me he doesn't want to wait for it so he would refund it to me. Then he tried to scam me by sending me a paypal invoice right as the payment went...

whos responsible for paying the shipping cost on a return item

I purchased a camera lens and the buyer has agreed to give me a refund or keep the lens that is non functional and and get a partial refund! Which is ridiculous. Why would I keep a lens that doesn't work well? I want to know if I am responsible to pa...

Where is the link to comment on the new list your item format?

I do remember the announcement of the new list your item format saying there was going to be a link to share your experience with them. I have not been creating new listings for over a month and after yesterday's mental gymnastics I'd like to see the...

Resolved! About Returns

This article showed up as I was browsing about. The article is interesting, but I suspect that the 'buyer confidence' they mention would relate to eBay rather than to the eBay seller. http://qz.com/772273/the-sneaky-genius-of-americas-lenient-return-...

Are tracking numbers provided for all shipments in Canada and the U.S.?

Hello everyone. I haven't been on here for a while. It took a while for me to do something rather silly that I could use some advice or info on. Back in mid July I was watching a western saddle and considering bidding on it. It wasn't until the last ...

Seller end up overcharging my shipping more than threefold.

I had asked the seller for the cheapest possible shipping with tracking. He sends me an invoice for $59.99 USD (over $70 CAD) to ship something smaller than 10x6x6 inches from mainland USA to Ontario. Okay, so I am expecting some crazy express shippi...

I'm being invoiced for an item I never sold - HELP

Hi, I'm being invoiced $203.79 for an unknown transaction/reason (Account ID: E1041132665002-CAD). Please cancel the invoice. Can someone help me? Best regards, PeterGunn63

Resolved! Is there some polite way to ask a buyer to leave feedback. I emailed said buyer after several weeks

Early last month, I had ONE sale. after waiting 2 weeks? after the tracking said it was delivered--I emailed to see if everything was okay. The buyer responded; but still hasn't left 'official' feedback about his purchase.

Need some advice for having a sale first or free shipping.

I used to only use Canada Post for shipping to the US light packet, for $5.70. Since I had free shipping for Canadians which equaled $3.10, I charged $3.50 Canadian to ship to the US. Now I am using another service which costs me about $4.00 (plus a ...

How do I know when the Best Offer period ends?

With a Best Offer item, how do I know when the bidding ends - there seems to be no end date on the item I'm interested in.Thank you.

E-check did not clear x2 - do I cancel or file as unpaid Item?

First time this has happened. A buyers e-check failed to clear after two tries. Do I cancel or file as unpaid? Have to do this on my iPad, no laptop with me.

August 31st 2016 Weekly Session

Hello everyone, Welcome to our weekly chat. This week, the thread will remain open until tomorrow as usual. Note: we have another thread going for questions & comments around the 2016 Fall Seller Update. Please keep posts on that topic for that threa...

What format does item location need to be posted in?

I keep trying to make an ebay listing. But it wont let me because it keeps saying I put my item location in wrong. What format do I need to post it in? Iv'e tried City, Province, Postal codeCity, ProvincePostal code but it says its incorrect. what gi...

Return shipping label international sale?

I'm in Canada and bought a dvd from a US seller that ended up being a bootleg. The seller has agreed to a full refund but says ebay will not let them send me a return shipping label because it's an international purchase and the seller wants to know ...

Resolved! need help with return

HI there .Today i received a call from UPS to clear a custom and pay fees.I dont have a return request .I dont sell notebooks .What i should do? I had tracked all my customers and didnt find a name that was given to me from UPS

shipping to Libya and cost

Hello, Dear Can I buy something and shipping to Libya? And how much the shipping cost?

Didn't recieve package/package lost. What do I do?

So I bought this "tales of xillia, tales of xillia 2 and tales of symphonia collector's edition" package for $517 CAD (Plus Shipping). So on May 10th, It said "Delivered" and the tracking number said the package was in my city. So I assumed it was go...

Product Catalogue cards

I think my thoughts on the structured data initiative have been made fairly clear already: I think it's wonderful, an excellent idea but the Product Catalogue for me wherever it makes a match is a nightmare of grossly incorrect item specifics which w...

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Ebay Store Coupons are a Waste of Time!

If eBay really wants to benefit and compensate eBay.ca sellers for increased store subscription fees they should design a "coupon" for "general use" and not for overpriced shipping supplies that most sellers won't get much use out of. I can go to my ...

500 free listings until sept 6

Looks like everyone gets this one to get listing after CP settlement

The reality for Canada Post over the next two years.

Many might feel that the possibility of a strike has ended.... Maybe so.... But... The news is otherwise when Canada Post's future is addressed Here is a link to an article that should make us aware of the "New" reality http://www.metronews.ca/news/c...

Resolved! new single page listing form no way to exclude/include ship to countries

This is real stupid. With the new single page "easy" listing form there is no way to include or exclude ship to countries for each auction. For obvious reasond we are not going to ship a $50 item outside of Canada/USA due to the lack of insurance but...

My item has been at the global shipping program hub for 3 days.

Should I be worried.

How long does gsp take to ship an item from the gsp hub

How long does gsp take to ship an item from the gsp hub. And my parcel has been there for two days and it just says shipment info received and should I be worried.

Late and incomplete order

HiI purchased and paid for 3 items as BIN with a single paypal payment from one seller in Germany on July 24th. I did write him on Aug 17th, told him it had not arrived and asked for tracking but I did not receive a reply. This was a large volume sel...