Seller Central

I haven't received my item/ or Item not received case: the form letters I use

I've seen a number of newer folks asking questions, and I've posted these in bits and pieces before so I thought it made sense to put them out there altogether.... (the old timers here will have seen these before) Note that I sell in the stamp catego...

Why are buyers allowed to lie in their feedback comments?

I recently had a buyer that after purchasing the item and receiving it, she put a %100 negative comment and rating about it without even contacting me. She stated that the ad was wrong and the items I sent weren't even pictured. I called ebay and poi...

EBay just denied my appeal for a case opened by a buyer and refunded his money .

EBay just denied my appeal for a case opened by a buyer and refunded his money . The following is a massage I sent to the buyer that can explain the case. also I have delivery conformation. Can someone please explain to me how can eBay refund a buyer...

buyer wants me to cancel his purchase beacuse "his truck broke down" .

Buyer wants me to cancel his purchase because "his truck broke down" .He hasn't paid . It's a $4 item and I've wasted alot of time trying to figure out how to do this. Does anyone know the procedure ? Thanks

What is that dark blue "P" after my titles?

I can't remember what the dark blue P is that shows after my item titles when I go to my store homepage. Does anyone know?

Blackouts are back - day of no sales

Noticed an Ebay phenomena yesterday - this account had almost no sales, by noon there was one. Also had one 1-day auction that normally goes for $13-$15 and attracts plenty bids, started from $0.99 with free ship worldwide and in the evening 1hr to t...

P.O. box registered in a different country AND under a different name than eBay and PayPal accounts.

Hello! I am new to selling on eBay, so for lack of experience, I was wondering if this situation is typical. A buyer from Argentina bought and paid for a small item (approximately $5 in value). However, even though I ship to Argentina, the shipping a...

Spring Update: More bad news for Cdn Sellers

I wanted to post my comments from another thread here, because they will apply to any seller who has, or is hoping to get, US TRS+ status. Keep in mind that this is the standing that is particular to the US site and US sales. It doesn't apply to Glob...

i am not getting any bids and giving away items

Ebay sucks. as a seller....when i buy items they go thru the roof....yet selling some things...nobody bids and when they do noone upbids and i am giving away...i have had it!!!

Switch from USD to CDN

My listings are in US funds. How do I switch to CDN funds. When I try to edit the listing it will not let me.

New sellers

How do you know that your listing is actually being seen by people? I feel that there are so many listings on eBay that mine may never even be seen, and I used up the whole description line as suggested. Is there a way to tell that I have properly li...

One person buys 2 items, paid for them in one payment should I leave 2 feedback or just the one

one person buys 2 items pays for both in one payment should I leave 2 feedback or just one

stamp deal!

I just bought stamps at my local postal outlet - they are selling books of 10 PERMANENT stamps for $6.30. They are flag designs, photos of different objects with a Canada flag on them, with a maple leaf in the corner with a P in it. I know the other ...

His do I set up 2 ebay stores separate from each other is this acceptable for Ebay standards

Hello,I would like to set up 2 separate Ebay sites/stores. I don't want each to conflict with each other as they are completely different items I plan on selling per store.

Listing Practices

I came across this listing today and had a question. If you list an item on eBay and in the description you put "To get this item directly through PayPal for a better price and faster shipping, message me" is that against eBay's rules for listing? It...

Looking for help with my HTML would like to put two pictures side by side.

Hello Looking for help with my HTML, how does one put pictures side by side? If you look at my site ( kevicpast ) you will see they are one on top of the other. Thanks Keith kevicpast

I am missing a listing picture on my eBay and search

Now my gallery picture on one I just listed is not working and I can't find it on search or my eBay. I tried to revise and recopy from Auctiva but it did not work. So I recopied all the HTML - that did not work either. So is it me, eBay or a? Anyone ...

Resolved! Gallery Plus Picture Not Showing :(

After a bit of selling in the past and the last 5 or so years off, I've started selling again! It was a little tough to figure the new things out but it's going well. So, I relisted a half a dozen auctions and saw Gallery Plus was "free" weee! But, h...

Insulted by Non Paying Bidder because I'm disabled. What will Ebay do?

Last week I had the joy of dealing with another non paying bidder. I had 2 auctions both for a pair of memory cards for the old Nintendo GameCube video game system. Within the first day or so I had one bidder bid on both auctions, the $9.99 starting ...

Supplier made me laugh hard today

So with one of my suppliers I do not pay until I receive as he is a middle man type of guy ... I had an order that was about 2 weeks late and my payments are due when item show at my door and I have confirmed everything is good.... Today I receive th...

New Ebay buyer bought something on Thursday - Still no Payment

A new buyer (no feedback) has won an auction from me last thursday, but still hasn't payed. I sent him a message offering assistance if needed to pay through Paypal, but I got no answer yet. What should I do ? I have the possibility of sending a seco...

How do I deal with this buyer?

I have a buyer with a feed back of 4. Yesterday he bought an item and did not pay for it. Today he emails me and wants to know if I will ship it to him free. The shipping will be in excess of $30.00. This was my response: "No - sorry. I can't do that...

Canada Post, New Pricing

Does anybody is aware about the new stamp pricing ???... + 35% that will be the raise by Canada Post for regular stamp, that is unacceptable. Shame on you Canada Post administrators ! I hope I will find another way to work out my sales on ebay... I'm...

In a bit of dillemma

I sold a high priced item for 400$. The buyer is giving me the address of a shipping forwarder company and i can't ship there. I requested mutual cancelation and he denied. I want to refund him but the neg is really scaring me. What do I do? Its the ...

Canada Post new postal rates

Ever since the Canada Post new postal rates came into effect my sales on Ebay have evaporated. I am wondering if any other sellers are experiencing the same problems? Who is going to pay $25.00 for an item when the postage can cost $20.00? I think th...

Resolved! Does the item description protect the seller?

Wow, I didn't realize eBay had its own community forum.Found it through another post after searching Google about high risk countries.Hi everyone I was wondering if anyone can clarify something for me.My understanding has always been that a seller ca...

I have real problem here!!! I list my item's then put in shipping price ( lets say about 10.99 )

I list my item and then shipping lets say about $10.99 I see it on my side at $10.99, Somebody bought an item from me the other day and said it was free shipping showing. When I go and relist my item's everthing has changed on me to a new price. What...

"member in USA" address in Canada

What if a buyer's user name is labelled "member in USA" but the shipping address and seller protection confirmed address are both given as in Canada? Anyone run into this? Is this considered a US or Canadian shipment for TRS rating purposes? Name is ...

Two labels in a row

Two labels in a row with no problems. Shall I go for three?

Income tax 2013 - Rate of US exchange accepted by the CRA?

Does any one know the US rate of exchange that the CRA will accept for the tax year 2013? I tried to find it using their website but couldn't make heads or tails! I think I could convert all of my 2013 sales with this one rate instead of converting e...