Seller Central

Feedback Ratings - Sharing interesting thing

I opened a store a few months, always pay attention to feedback & criteria ratings, and generate report everyday.Recently I have 4-star for all criteria from a buyer, I asked what happen, the buyer said item is great, quick delivery, just the shippin...

Should buyers see what you've paid Canada Post?

With ever-rising Canada Post rates, I often think I'd love to have the option (when preparing a Paypal label) of having the actualamount I've paid shown on the label. I'm one of those sellers who almost always gives my customers a break on shipping, ...

Canadian and US Prices

I was selling only in US, however things seem to get a little mixed up every now and again. ACanadian Buyer made a purchase for 95.99US - It was marked 105.12Canadian 'Buy It Now'.I thought since it would have been my first sale I could pay a little ...

How do I cancel someones bid?

How do I cancel someones bid? They're requestthanks Brenda

How do I cancel someones bid?

How do I cancel someones bid? They're requestthanks Brenda

Picture pack not working for all listings, is it working for you?

Picture pack is not working today for me for anyone's listings. The main picture is the only one showing large.The other pictures show as wee pictures, but cannot be made large, ie it won't cycle through them if you click on any of themThe main pictu...

shipping cost from Canada increases dramatically

shipping cost from Canada increases dramaticallywell, that will kill my selling pins on Ebay

Reached Limit?

I was making a listing until I got is message. Unfortunately, you won't be able to complete this listing right now because you've reached the limit for the number of items you can list in this category.Sellers who are new to a specific category are l...

Why Only Buy It Now Option?

I am looking at my account via .com and it only has the "Buy It Now" option. I viewed another random account that is located in the US and it has "Buy It Now", "Add to Cart" and "Make Offer".Why do I only see the "Buy It Now" option and not both "Buy...

Echeques & no seller protection???

I sold an item today. The buyer paid by PayPal with an echeque which I have never recieved before & don't really understand. When I clicked on the PayPal info it said one reason for it could be a transaction is considered "high risk". I have never ha...

New Promo by Invite Only January 11-21 Auction Style

By invitation only and applies to null; do not forward. Promotion *Free insertion fee for up to 200,000 listings in the auction-style and auction-style with the Buy It Now feature added. 3, 5, 7, and 10-day listing durations are included. 10-day auct...

Connot use metric for shipping calculator.

When I enter data in the shipping calculator, by default it is always in imperial, Lbs and Inches.If I go to the Add and Remove options box, the option to switch to metric is there, but there is no OK box so I cannot save the change.I recall there wa...

I Refunded and Then Re-Invoiced when Item Showed Up (UPDATE)

I started the following thread a few weeks ago and several people stated that I shouldn't have refunded so quickly. But that isn't the issue in this new post. Just as a refresher: 'I sold an item to a U.S. buyer. When she didn't receive her item in 1...

Fraud protection?

Hi I'm interested in selling some of my stuff on Ebay. But I've heard that some buyers fraudulently claim that they haven't received the item or that there was nothing in the box when they've receive their package. My question is, is there a way to p...

Is eBay changing the My eBay page - it looks like it.

Man they are doing it again. How do I get rid of these stupid and rediculous suggestions and feedback stuff on My eBay. I could not even find the discussions they were not at the top of the page - had to go looking. What part of: if it ain't broke - ...

Resolved! Not sure I'm doing this right re: Inkfrog and lettermail shipping - reasking here as advised

I sell things via lettermail. Magazine clippings. When ebay made changes to shipping it made it seem to some of my international buyers that I did not sell to them. I had a guy from New Zealand ask me to let him buy from me. It caught me by surprise ...

Items Listed Don't Match

I keep a check on how much items I list so that I am aware of the insertion fees. At the top, under "Monthly Selling Limits" it says "You have listed (active) = 80" but on the left under "Sell" it says "Active (59)". I counted my items manually and I...

Printable or Downloadable Version of Listings

Is there a way to get a printable or downloadable version of my listings. Thanks!!

Why does the ebay site not adjust numbers of items available when relisting?

Why does the ebay site not adjust numbers of items available when relisting? If I have 10 of an item for ale, and sell four of them, why can't the ebay system automatically adjust my figure available to 6 when I relist? Instead, it will reset it to 1...

Cannot combined orders-Why

What's up with ebay? Why can't my Internationjal Customers make all their BIN selections before paying. How can I combine them to save shipping? I have checked my listings and used bulk editoer to remove the requirement to pay immediately. What's up?

Resolved! Multiple items for sale in one buy-it-now listing. Shipping fields filled in for one item only.

Have 31 identical items for sale in one buy-it-now listing. I filled in the shipping info for one item. If someone buys all 31, they are charged shipping for only 1 item, not all 31. How can I charge the right amount for shipping no matter how many i...

How long did it take you to make your first sale?

Just wondering from other sellers how long did it take you to sell your first item? What was it and what did you sell it for?

Revise your item not working

I am trying to revise an item I have for sale but I get this message: "We're having a problem displaying this page." Will it be fixed soon as I need to fix one listing asap.

Color picker on Standard / HTML

For a few days already I am having problems while preparing my listings thru my regular IE provider - the color picker does not open. It works on Chrome but other functions do not work well. So, I am preparing the listing thru IE with future date, th...

Resolved! Selling a compound bow Internationally

Hi, are there any regulations on selling a compound bow internationally?

How can i have a 25% OFF sale on my item, green ribbon on top right hand side?

my title says it all, i am motivated to sell and brand new, worried i set my prices too high.thanks kelly

Ebay Staff Canada Sellers need your help

You guys need to put up a shipping delay Alert to help us sellers either that or null and void all the slow shipping DSR for your 100,000 users affected... Please guys help the delays are killing me and customers are raging and it has been going on s...

Question about watchers

Hello there I have a question about watchers. I have 2 watchers on one item these are potential buyers. For you experience sells what are the chances a watcher will buy that item? Thank you.

Is it safe to ship to Poland to a buyer with "O" rating?

I'm selling an expensive camera ($1100.00) and a buyer with "0" rating from Poland has made me an offer of $1200.00 to purchase it. I've never shipped to Poland. I need advice here. The camera would be shipped from Canada to Poland. The offer is high...

Unconfirmed shipping address

One of my items recently sold. The buyer paid shortly after and in the "payment received" notification email from Paypal it is stated that the buyers shipping address is "Confirmed". But after creating the shipping label the PayPal page now states th...