Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Canada Post 5 stars....Pitney Bowes 1 star......

Hey Mods....this post has NOTHING to do with the Global Shipping Program! So I needed to send a package of stuff to a friend of mine in Thunder Bay, I went over to PayPal/shipnow to print an Expedited label. Pasted in the address, entered the info an...

An experiment in International Visibility

Much has been written on the subject. How much visibility do Canadian sellers get on eBay.uk? (when not paying extra for so-called 'visibility") Does it matter where you list? Yesterday I listed an item on eBay.com (USA) and the same item on eBay.fr ...

buyers saying item is unavailable when trying to purchase!?!?!?!?

I am getting a number of buyers asking if item is for sale when purchasing single parts and/or parts are unavailable when trying to combine items. Anyone else??? Doesn`t surprise me one bit, yet another ebay issue... MAJOR ISSUE. How many potential b...

Is tracking available from Canada to the US?

Hey guys, I was wondering if door to door tracking is available from Canada (northern Ontario) to the United states for a couple of items I want to sell. Thanks!

$100 promotion?

few weeks ago I got a promotion for up to $100 reward if I sell something. I claimed the promotion and sold something, how do I get the $100?

Dispute questions

A seller opened a dispute on day 60 - I thought the limit was 45 days? Anyone can explain? The item is not even in my history it is so old -just my email. I didn't add tracking because the item is $10 and $10 for postage. Canada post would only offer...

Does my PayPal currency balance float with the exchange rate?

I checked my balance this morning for a possible transfer of funds to the bank and it was sitting at $301. Now this afternoon as I am set to do the transfer the balance was at $298. I just thought that the money was there and could not be touched.Tha...

Updating June category changes in turbo lister

So eBay has renamed some craft categories and I see that they have been automatically updated on my items on eBay. My question is how do I get these changes to reflect on Turbo Lister?I know I can go in and make the changes manually but when you chan...

Resolved! Advice needed on lack of communication

Hi, everyone. As a long-time lurker and first-time poster, I want to thank everyone on this board. The advice that has been shared over the past few years has been invaluable to me and I'm sure many others, even if we aren't regular posters or even s...

Why has my free auction style listings gone from my 150 store listings

InsurePost - Do I use US or Cdn dollars for the insured amount?

First time using InsurePost. Doesn't say on the form if I should show the insured amount in US or Cdn dollars so if you have used this company would appreciate an answer to my question. Also, what kind of form do you get stamped at the post office to...

What if any feedback would you leave?

I purchased items: 381251787425381251787394 at auction and although I bid more got them at very low prices. After about 2 weeks seller sent me an email asking if I got them. I replied that I had been away and had not checked my mail (it comes in a lo...

Question regarding inventory and sales programs

Hello Everyone. I am looking to start tracking my inventory and sales vs profit more closely. I was wondering if there are any programs out there that any of you would recommend. Thanks in advance

Poll - Auction Listing Duration?

Now that eBay has changed its policies and fee structure for auction listing duration, if and when you list using the "auction" format, what do you do? Still list for one or three days and pay the higher fee? Continue to list for five or seven days? ...

I(Seller) was treated unfairly in eBay.au

I sell my second-hand staffs in eBay. However, eBay treated seller so unfair. I sold a second-hand shoes to a buyer, the buyer insists to abuse my shoes. (I know, it not suitable to use abuse in here. I like my shoes, but everything she said just aim...

Looking to close my Ebay store soon if I cant turn things around,, any suggestions??

Hello, I have been consistently selling used auto parts on Ebay.ca/ ebay.com since 2008. (seller989898) , I am based out of Hamilton , Ontario. As of August 2014 I had over 1250 items listed ( worth over $150,000 ) and was doing exceptionally well wi...

reasons for lack of watchers/buyers

Sales have dropped dramatically and I have looked for reasons. 1 )About 2 months ago I listed an item on 10 day auction which attracted about 140 viewers. A few weeks ago I listed a very similar item on 10 day which only attracted about 35 viewers. W...

Changes,... changes... and more changes..

Just took a look at sold listings ... and very few showing... both eBay Canada and eBay US There is some confusion with respect to other things happening as well... glitches maybe Why???

Resolved! Store categories missing

I just went to list an item and looked up my store categories on my store page, and about half of them are missing. I look in "manage my store" and they are all there. Anyone else having the same problem?

Ebay protecting my sellers accout

Every month I seem to get an email form Ebay telling me how they have protected my Sellers Account. This month they say they have prevented 2 ebay money back guarantees requests from buyers opening cases too early. I am assuming it is probably U.S bu...

Resolved! Is my eBay listing too long? The bottom 1/3 got cut off

I have just listed a knitting machine using HTML codes. I did check preview prior to listing and everything looked fine. Once the item was listed it looked very different. The screen seemed to have cut off 1/3 of my pictures and the rest of the descr...

Paypal to cover return shipping fees?

hey all, not sure if it has been discussed or not already but logged into my paypal account today and was asked to enroll in the Paypal Refunded Return service it is no cost to have set up with your account.up to $30 limit per transactioncapped at 10...

Is PayPal return policty overarching

I suppose I should know this but I don't PayPal has a 180 day return policy - is that just for eBay purchase or is it for all purchases from sources other than eBay as well?

Ebay Fees and Questions

Hello,I am trying to sell a splatoon triple pack amiibo on ebay I had a few questions if someone could double check my math.I recieved $65.51 from my customer.The shipping was $10.51,I paid $44.78 for it after tax,And I beleive the combined ebay and ...

Why is it that sometimes I am listed as an international seller and then other

I sell on .ca, list using US $, show shipping to both Canada and the US. and sometimes I am right up there on .com and other times I am under international sales. 8 items found from eBay international sellersUnder "Badfinger - Shine on" I am under in...

SAVE ON FINAL VALUE FEES Promo

http://pages.ebay.com/promo/2015/0603/Cap50.html

Third Party Insurance how much is the actual limit?

Ok here it is. We will be selling a few expensive items worth around $1500 US each ($1875 CDN at todays rate) Domestic shipping is not a problem since insurance can be bought for up to $5000 CDN. USA and international is a problem since the max cover...

How to Determine Which Items Were Listed on .ca and Those Listed on .com

I should know this, but I don't ..... When I want to specifically list on one or other of the sites, I usually call up a current listing and "Sell Similar". But it's always trial and error when I try to determine which were listed on .ca and which we...

Interesting (re) exposure eBay is providing for us!

Today when I went to Yahoo finance to check the price of the Canadian dollar (yayyyy I scored about a half a cent "profit" by cashing before they got their rates adjusted higher!) at the top in the advertising bar was an ebay ad that said something l...