Seller Central

Monthly or Yearly Store Fees??

When you decide whether or not it is a good idea to sign up for a yearly subscription, keep in mind that if you downgrade the level of your store or close it, there is an early termination fee. http://pages.ebay.ca/sellerinformation/news/feesupdate20...

How many ebay dvd listings will disappear

Police bust alleged largest DVD counterfeit operation in Canadian history OAKVILLE BEAVER FILE... 12 Halton police are holding a media conference tomorrow (Tuesday) after dismantling the alleged largest counterfeit DVD burning and manufacturing opera...

How Do I Get Rid of HTML in the Description

When I'm listing a new item, I always call up a previous or current listing and make the necessary changes. It's fast and I've never had a problem until today. All my listings that I'm using to "Sell Similar" on both .ca and .com are coming up in HTM...

Does anyone else think the DSR system is a total and utter farce??

This system is totally dysfunctional. Buyer leaves glowing feedback on one hand and torpedoes you with a bunch of 1's on a multiple purchase and there is nothing you can do about it. eBay doesn't care. In fact I think eBay is probably really happy wh...

Questions about sell your item form

Greetings, I have 2 selling accounts. One was created several years ago, and one only a few months ago. I have noticed some behaviour differences between the two when using the sell your item form. On the older account: -It remembers my last settings...

Not seeing the condition tabs for video games

Greetings, Odd issue, but for some reason, starting a few days ago, when I look at the catalogue page for a video game listing, I only see 2 tabs. "New" and "Used" and the used tab is always empty. I should see New, Like New, Very Good, Good, and Acc...

Can't Respond to messages anyone else having issue

Everytime I click Respond It brings me to the page as if i had no internet ?? Clear cookies or what ?

Why only U.S. sales count in SPN and TRS compilation numbers

This may have been discussed here before and I missed it, but why does eBay only use U.S. sales in its compilation of the required numbers for its Top-Rated Sellers program ? Has eBay ever given a reason for this policy ? I have no problem maintainin...

Sooooooo, How Are Your Sales Going? Mine Are... So So

Wondering how everyone is doing? Hope you all are doing good!

MC999 Selling Practices policy violation alert

OK - Here we go again. Received a MC999 Selling Practices policy violation alert from eBay light night on three completed (unsold) items. "We're writing to let you know that one or more of your listings need to be updated to meet eBay's picture quali...

To Open A Store, Or Not Open A Store, That Is The Question?:|

?:| Not sure what we are doing yet... Anyone else opening a store and care to share their concerns or thoughts as to why? Do your items show up earlier in the search pages? What's the benefits besides fees...?

Photo problem - Arrrggg!

I have uploaded two images of the digital camera that I'm listing. One is a front view, and the other a side view. I want the photo of the front view to be the main image displayed in my listing, but I keep getting the photo of the side view! I've tr...

Alternate sites

I was just taking a look at the eBay site - it has changed drastically since I looked at it a couple of years ago. I asked a few questions on their forums and people seem quite happy and are apparently selling. I think I may put a few items on and se...

Number of Premium store listings with upcoming new store subscription rates

Hi, Sorry, I am almost positive this has been answered somewhere but after digging around the archives, I can not find the answer. I am just about to take the plunge and open a store. For a premium store, I understand you get 500 listings per month. ...

Shopping Cart on eBay.ca? Do we want it or not?

I'm interested in knowing other sellers' opinions about having "shopping cart" checkout on eBay.ca. I've purchased a few items from US sellers recently and it seems to be working well there (at least from a buyer's perspective). The pros as I see it ...

GRRR Check Your Communications preferences.

I have always recieved invites to the promotions.I did not for the last few. I checked my preferences and the box for promotions has unchecked itself!!! I called ebay they have no idea how this could possibly happen.

Held ransom and robbed by Paypal and eBay

I recently had funds in my Paypal account withdrawn and held when a buyer started the claim process. It screwed my ability to use Paypal until it was resolved. The buyer claimed he had not received the package (Canada to Australia via ground - to kee...

eBay Credits Sellers of Books, Music, Movies & DVDs & Video Games

Just received this a few minutes ago on my other selling account. --------------------------------------------------------- As you know, eBay has been running a series of promos offering 5¢ Insertion Fees on fixed price listings in the Books, Music, ...

When should you offer tracking?

I was wondering if with some sellers, is there a dollar amount where you decide to mail with tracking? I don't use it items that are small and under 100 dollars, but now that there is no automatic insurance up to 100.00 with Canada Post, I am wonderi...

I need help with settings

My computer seems to have taken on a mind of it's own today. I have tried rebooting, doing a C clean, but I am still having problems. I use Outlook, and when the "item sold" invoice comes in, the picture is missing. Then, I clicked on the email addre...

Bad News for Many Small eBay Sellers

by Ina Steiner, Editor of EcommerceBytes.com Mon Apr 1 2013 20:16:16 In what is sure to be perceived as bad news by many small eBay sellers, the company said its stricter requirements for maintaining Top Rated Seller status is working - meaning it's ...

Really stupid question, but will ask anyway. 20% discount on Store Sub

I am a Power Seller Sell and Top Rated Seller - if I subscribe to s store, do I get a 20% deduction off the store subscripion fee? (ie 20% off premium store @ $59.95?) I get this deduction off store subscriptions on other sites that I use.

Canadian Sellers Facing Strong Headwinds

Things are getting more difficult for Canadian sellers. The weak economy is causing employement to drop and unemployment rate to increase. http://www.theglobeandmail.com/report-on-business/economy/jobs/canada-loses-54500-jobs-in-march-jobless-rate-cl...

Doing auctions without promo working out alot better

Well this time around so far my auctions seem to be doing much better then last time with no promo and free shipping instead of $3.99 for shipping .. Had one buyer say I way overcharge them for shipping when actually after all was said and done shipp...

Do your Photos meet Ebays new 500px requirement? Free Tool Tells All

I just stumbled on this tool, that tells you now, if any of your photos do not meet the new requirements for photo size effective July 1. With just over 5,000 items this was a great tool for me to check all of my photos. http://www.isdntek.com/demo/t...

Can I NOT sell to buyer who has ZERO feedback?

This buyer won my item, paid via Paypal but requested to send the item to another address which is different from the Paypal confirmed address. I refunded her payment and already reported to ebay about cancelling this transaction due to the above rea...

Would like to see "Free Shipping" as a Promotion

I would like to suggest to ebay that they try out a promotion for sellers that offer "Free Shipping". Maybe 500 listings free or something. Since ebay seems to want sellers to offer Free Shipping - why not get those of us that have never offered it b...

Bulk Edit

Has bulk edit been messing up for anyone else in the past 2 hours? I've been making price changes and they keep just reverting back to the previous price afterwards, after awhile. I just made price changes for the second time (same change over again)...

Interesting the difference between Canada & USA listings

I am looking for 3" net cups. My search took me to ebay.com. Some guy, "bmcambridge" from Peace River, Alberta is selling a bunch for $0.97. So I go to Ebay.ca. And this seller "bmcambridge" is not listing his net cups in the Canadian account. Makes ...