eBay

psno-30

Hello, So I opened new bank account for the purpose of selling on eBay and none of them work I opened them a couple of days ago should it matter that they are new. And all my account details match.

calistacards

I am getting an error message for all of my orders: "Sorry, we were not able to generate the label. Please make sure the parcel size is within allowed limits, and both addresses are correct." I have purchased hundreds of Canada Post labels for domestic and international addresses, but this is the first time I couldn't print or purchase a label. I tried around midnight on September 9 and 9 hours after midnight as well. Anyone else having this issue? All my orders are either 30-40 grams and the package size is 18cmx12cmx2cm. I am selecting the Canada Post Tracking Packet for USA and the Expedited lite option for domestic shipping.

akaay_store

Address not found Your message wasn't delivered to customerhelp_ca@ebay.com because the address couldn't be found, or is unable to receive mail. i can’t replay ebay email getting this error what’s the solution? customer support don’t know the solution keep saying i can replay email. Whats the solution ?

nicethematics

if a buyer is from for example kuwait, KSA, macedonia morocco, they can paid the bill when they buy. is there a solution to this. i see seller on ebay.com who have these exclusion solved kind regards

wu-watt

Cant sell until i update info but I cannot find where to enter the info..

andygroup

Since Ebay inserts "SIMILAR ITEMS " in the middle of my listings and before the descriptionn of my item for sale, I fnd that my sales have dropped 95%. Can anyone suggest how to insert a full listimng with full description with no interference from Ebay? I am a member for over 25 years, and never experienced such a drop of sales.

cor-566477

How do i get prices for what i have to list on E-Bay, fromE-Bay or community.

Anonymous

I don’t like restrictions !

madawaska-mike

I recently sold two items to separate buyers in the US. Each of them selected Fedex International Economy and paid about $23 CAD. When I go to ship the item that same shipping option, Fedex International Economy, is listed at $64. How can it be that a buyer gets a rate 1/3 of the rate I have to pay for the same shipping mode?

qwestsupply

Hi all, I had two separate buyers return items, and both "arrived" today. Package #1 arrived damaged, but it looks like it was damaged in transit because the buyer didn't provide enough protection in the box. Package # 2 is marked as delivered to me, but I have not actually received the package. I have contacted the buyer to confirm the exact address they used to ship the item back to me, but I haven't heard back yet. The tracking information doesn't provide the address it arrived at. How do I go about processing these returns? Any info would be appreciated!

curgraded.store

I'm looking to changing my payouts from CAD to USD. I sell exclusively on Ebay.com and buyers pay in USD. However, payouts to my bank are sent as CAD after a foreign exchange conversion from USD. And of course Ebay skims some % on top as well as gives you the worse exchange rate. I'd like to receive USD as a payout now to avoid this uncessary USD to CAD conversion. I have a USD account set up with a Canadian bank and I've tried to change my payouts on my Ebay payments setting to have money deposited to this USD account. However, no luck as the microdeposits aren't going through - likely due to Ebay sending CAD to a USD account. Can anyone confirm this is still an issue with Ebay? I read once you choose a currency payout (USD or CAD) at registration you can't change it back. How STUPID. Surely a million dollar platform can find a solution to this. Community posts dating back to 2021/2022 also seem to suggest this.

greenssales

For years I would always feature an active markdown sale with a marketing banner on my store page. A couple of weeks ago I noticed that "Promotion" was no longer an option. I discovered that it is still an option on the .com website but not on .ca. Is anyone aware if they have removed this as an option for .ca, or is this a bug?

pepejf

I'm quite confused with the configuration of Combined Shipping. Here's a common scenario I have. How should I configure the combined shipping for weight please. My items weight about 10g (1/3 oz). With packaging and the shipping envelope, the total package weight is 90g (3 oz) : 10g for item, 30g for packaging, 50g for envelope. Here are some combined shipping scenarios: 3 items. Fits in same envelope. Total weight should be around 120g (30g + 40g packaging + 50g env.) 5 items. Still fits in same envelope. Total weight should be around 150g (50g + 50g packaging + 50g env.) 10 items. I need a box here. Total weight would be around 250g (100g + 70g packaging + 80g for box) What weight should I put to my item when I set list it? What rule should I use for combined shipping : add all weights or add all weight minus an amont. If the latter, what amount? Thanks

delbooh

I’m trying to offer combined shipping to customers on eBay but I am finding the process frustrating and unnecessarily complex. Is there an easy way to do it? In the past the buyer would add a bunch of items and “commit to buy”, then ask for a total with the combined shipping—but that doesn’t seem to work anymore. I have read through the eBay help pages on this topic, but not having any luck. I recently had a customer requesting combined shipping and no matter what I did it wasn’t working for them. I changed my shipping preferences to allow for combined shipping; I set rules; I went through and checked the listings and applied the rules; but it just wouldn’t work. I ended up having to relist and put all of the items as one combined lot to make the sale. Also, is there a way to see what the buyer’s experience is? I can’t see how the listing displays on their end and so I don’t know if the things I’m doing (changes to settings, etc) are taking effect. Worried I am losing potential sales because of this and don’t know how to fix. Any tips are appreciated. Thanks in advance for the help!

barbara.taylor_6

MY WINNING BIDDER ON A 1965 CANADA MINT SET CANCELLED HIS ORDER FOR NO REASONAND REFUSED TO PAY .EBAY SENT ME A NOTICE THAT HE DIDNT MEAN TO BID ON THIS $36 ITEM .I NEVER HEARD FROM HIM . WHY IS HE ALLOWED TO SELL OR BUY ON EBAY CA

squints_estates

i have an item that i listed. There was an initial bid made. almost 24 hours later the bidder retracted their bid saying that i had changed the description. As far as i am aware i am not able to change the listing once a bid is made. I can make an addition to the description however i can not change the origianl description once the bid has been made. \i am looking for comfirmation that this is correct. The listing has not been touched by me since i initially posted it and they are claiming that i changed the description which i did not. It is ok that they chose to cancel their bid however i am upset about them lying about the reason. i absolutly did not change the description after they placed their bid

va3ssp

I've been on a selling spree for a couple months (11 delivered so far), and have yet to receive any feedback. **bleep**? I always leave positive feedback as soon as payment is made.* Should I start "begging" for feedback...? Of my own volition, I gave one buyer a 50% shipping refund ($150!!!) because I managed to find cheaper shipping than eBay's stupid quotes, and even asked for FB in my note to him. Nothing yet... What are your experiences? * I now check a buyer's feedback page first. If their ratio of given feedback to purchases is low, I don't bother giving them any...

lisangartt

I can not search for my active listings and it has been over 24 hours.

cheap-n-fast

It can be a pain in the but to upload tracking numbers. Furthermore I use it as my online way to expose fraudulent buyers of which there are so many. You would think Ebay would like to know who is trying to claim non delivery even though they already got the item. NOPE! If you dont update it on their system and simply provide it by messaging to the customer and even to Ebay when asked for it, you will lose the case. Unbelievable right? How could this be? It is because Ebay customer service is not really customer service but a massive run around masquarading as customer service. I am certain that their job is simply to make you jump hoops, proove your case only to be denied and to frustrate buyers until it is no longer worth fighting even if you are right. That is because they use third world customer service agents and it costs them so little to have them drag you along on an endless dead end. The seller on the other hand is losing real money in time and is forced to give up. That is how they do it. I am 100% positive. In the once in a lifetime case that you actually get an educated USA based customer service agent, you get actual customer service, issues resolved intelligently and instantly but most of the time it will take you 4 hours of wading through endless third world customer service agents with no authority to do anything but telll you someone will review it which I am sure is never actually passsed on to anyone.

cheap-n-fast

I sold an LP on Ebay to a Buyer in Texas. I am a Canadian Ebay Seller. I packaged and shipped the item and did obtain tracking but did not enter it as I was busy. Also because I think it is fun to catch people who claim they didnt receive an item until I then provide tracking. This is about the only way I have to weed out the fraudulent buyers at which point I can block them. It happens all the time. Anyways. Buyer states they havent received the item yet by message to me even though delivery was still not even late. They asked for tracking number. I provided it. They claimed it didnt work. I checked myself and found that it did work and that it had been delivered to the Texas address. I sent screenshots of USPS tracking results to customer. They then claimed that they started the dispute because they didnt get the item yet in South Korea and the person at the Texas address said they didnt get it yet. I again told them it was delivered. They started an item not received case. Remember I did not enter the tracking number but provided it by messaging to customer. Ebay then sent me a message asking me to reply with tracking number and proof of deliver. I did that and even sent photos of the receipt and screenshot showing delivery. Ebay then ruled against me. Again tracking provided to both ebay and buyer before buyer won case. I appealed. Ebay ruled that because I did not upload the tracking to their "rider automated system" that I provided tracking too late and lost the case. They took my money and gave it to customer, i ended up with Seller Unresolved Case, lost my money from sale and still had to pay ebay selling fees. I appealed three times and lost every time. I wasted hours on this as it is the principle of it. I am in the right. The buyer was fraudulent claiming trackiing didnt work and using wrong address etc. Ebay customer service is so poor it is appauling. They listen, understand you are right and then tell you it will be fixed and then you never hear from them again. If you really fight like I did they just tell you a decision has been made and you lose. Decision is final. I feel like filing a police report for outright theft! ERic

195152cldp

Entered dementia and weight. Next step is Shipping Service, that's where it stops with a Big Blue Dot. Wanting to send pre-owned shoes to US from Canada.

globalwholesale_24

Hi, How do I get more leads on my listing? I did not get any leads for a month. I do not know how to improve my listings. I would request you to help me to get at least a few leads. Thanks, Dream.

momvbookandstuff

When I enter an ISBN to sell a book title, an option shows up "Top Picks Ebay Library", so I select, but no information populates, other than the ISBN number and a photo (which I would not use, I use my own photos). Why would this be an option to select if there is no information that populates? I find this odd. It would be helpful if Ebay library had information to save sellers time in filling in the necessary fields. Do you know how I can give Ebay my feedback on this?

fishega

I live in Canada and sell on eBay.com only to Canada. I want to be able to sell to both Canada and the US. Does Canada have a Global shipping program like the US has? How do I go about doing this? PS: I'm technologically and computer challenged so need things to be simple. It has taken me two hours just to fing this site. Thanks in advance.

deb3384

Ok selling my item was quiet easy so why is it now that its time to withdraw my funds after selling my item im getting the complete run around. Wheres the withdraw button anyone with any begginers advice please it could be very helpful Ebay for dummies 101

kdwebber

I don't know if US sellers get a cut of the shipping fees that Ebay charges Canadian buyers when sellers use Ebay international shipping, but they should. I see a $1.50 USD football card with free shipping within the US, and the EIS charge is $14.56. I see single trading cards all over Ebay with similar outrageous shipping fees charged by Ebay. The prohibits Canadian buys from bidding on those items, which could cause the items to sell for less, meaning the sellers don't make as much as they could. Sellers shipping directly to the buyers would save in shipping costs for the buyer, and give buyers incentive to bid on the item, making sellers more. Anyone disputing that either doesn't know how much Ebay charges for shipping, or works for Ebay, and is just trying to push their unnecessary service.

quickshipoem

Hello all, I am tring to figure out why my items are not selling despite pricing. I recognize that I do not have any ratings. This is because I have not sold anything at this point. I would imagine this is a sticking point for many buyers. What is the best way to get the first few buyers so that I can get rated? Are there any other issues with how I am listing? Any insight would be greatly appreciated. Thanks

yukisunrise

Ebay is an absolutely terrible corporation for sellers, please do not trust them! I was forced to pay $18 for an order that was canceled before shipped, as in I made -18 dollars. Ebay is a money hungry, sociopathic, giant of a business with no regard or respect for the people that keep them a float. After countless days of no luck from customer service and over 7 customer service agents nobody could resolve the reason of why the website would not let me enter in my payment information to pay my fees. I was casted aside and told excuse after excuse of why customer service could not fix my problem as my emails of collection service agency threats pilled up for something that was completely and utterly out of my control. I can not describe the helplessness and lack of trust that I felt knowing that would have to pay legally for this companies mistakes and for their website to be so out of date that half of the prompts no longer even work. I would not recommend this business to anybody and I will be sure to speak extremely negatively about ebay anytime it comes up in conversation as a possible selling platform. If you know what's good for you. If you decide that you want to sell with ebay then you might as well throw your money into the toilet because that will end in the same result. In another experience from a pervious time after selling goods I was met with a scammer who despite receiving my product free from damage claimed that it was faulty, and without any say I was forced to pay back over $140 for her fraudulency. Just about all I can really say now is dear Ebay, I can only hope that news will travel and that eventually you will go bankrupt.

ern316

Hello, For my first item posted I accidentally listed an item as an auction. I will list red flags in hindsight. I wanted to take it down but realized that I had a bid. I saw the bid message which asked me to text them (red flag). First, they asked me to confirm my buyer ID to ensure they were talking to the right person. I asked if they could retract it and they said they wanted to buy it for their cousin so they'll put in an extra $50. I said no problems I can add an extra game as well - they then responded they would pay a total of $500 if I help them get vanilla (prepaid) cards. Red flag again. I remembered a common scam where prepaid gift cards are involved. I asked them to move the chat to eBay so I can get confirmation of all of this. They said they would and haven't responded for an hour replying that they will do it now. So lots of lessons learned here. Making sure that I check the item isn't an auction before posting. Not having messages outside of eBay. Being wary of people praying on new baby sellers.

sorr1122

I have a pending sale but ebay will not process it because the buyer is in Alberta Canada and I am in Alabama US. They get a reject message saying seller will not ship to Canada. NOT SO! How do we fix this?

Selling on eBay