eBay

pokemoncookie

Hi everyone, I have been selling trading cards on ebay for a while. I plan to sell sealed video game consoles with batteries in the original packaging. I have heard that batteries are one of the prohibited items. If I opened the original box and removed the batteries from it, the opened item would decrease significantly in value in the collectors' market. If I tell the carrier that my item contains batteries, will they not accept it? Thanks.

2ed.chance

Hello, I am relatively new to selling on EBay and have had nothing but positive experiences. However, having dropped my item off before the Canada Post strike and have said item stuck at a complete standstill since has left me utterly useless. Nov 30 -Buyer is upset about not receiving the item, which I 100% understand. I explained the situation to the buyer, provided the tracking information via email as per their request (even though tracking was provided and could be followed on EBay). Dec 6 - buyer opens case with EBay, they put the request on hold until Dec 21, then a couple hours later, inform me that they are refunding the buyer at my expense. I am confused as to what I did wrong in this situation. How can EBay give my item away, at my expense, when there is zero way for me to get the package back. Once the strike is over, the package is going to still be believed to the refunded buyer now for free. I am out both an item itself and money I paid for the item. I have filed an appeal today, Dec 6.

jimjung27

I always thought eBay was Ok until I got scammed and found out that eBay does not support you as a Seller. But rather the Buyer gets every break. They can buy stuff, get refunds based on BS, get you to pay for shipping both to and from the Buyer (for the Refund). And after all that, the Buyer can send back whatever they want from a empty box to something completely different from what you sent them. And keep your product. And if the Seller complains at all, they get in trouble. This means a Buyer can buy anything on eBay, get refunded and get the item for free. Of course, this is due to eBay's competition with Amazon who offers free returns. And this is good if you sell batteries or office supplies but much of eBay's business is selling Collectors items and antiques. This business is not the same. This has led to eBay Sellers are now opening their own Web Stores or selling on specialty sites or Facebook. Is this what is going on?

ingr_2

Asking which shipping service Canadian sellers are using in place of Canada Post. Which one is the cheapest as well as reliable?

a52split

I've got an item to ship from Canada to the US via Purolator. As I was about to buy the label, my buyer gave me a street address for delivery by UPS or FedEx, and a PO Box address if by USPS. I suspect Purolator hands off the package to the USPS for delivery in the US, but I can't confirm this anywhere on the Purolator site or the interweb. A previous item I shipped by Purolator last summer to a buyer in the US arrived as expected. I thought If I ran that tracking number through the USPS site, it would confirm my suspicions, but the USPS didn't recognise the tracking number. Tracking on the Purolator site gives no clues. Does anyone know this bit of trivia?

fotonsales

How to give away an item "at cost" only but buyer pays shipping only and minimum handling? Ie: I want to declutter my storage and have tons of collectible books. How do I ship a"LOT" of books and (effectively) give them away for free. THe buyer would only pay the shipping, and any duties. I though I'd price the "LOT" at 0.99 and set the shipping as usual by whatever the shipping service would charge to send to the buyer. I would not charge an exorbitant handling fee but only enough to cover boxing costs. Any advice?

fotonsales

if i start an auction at 0.99 can it be sold for that price?

pokemoncookie

Hi everyone, Some of the items I am selling are small. The ebay labels provided are too big for them. For example, I have a package whose dimensions are 6cmx6cmx3cm. Is there a way to resize an ebay label to fit it? Thank you for your help.

dougieboygames

A lot of my items I ship with Canada Post Lettermail or Oversized Lettermail. With the potential strike, what do I do with my listings? Is no other cheap shipping option in Canada? Will buyers still be able to purchase said items, or will Lettermail not be an option during the strike? Will I have to end all my listings that only have Lettermail shipping available? Am I going to have to go through ALL my listings to ADD alternate shipping options? This is the first time I may have to go through this strike and I have nothing setup for alternate shipping on ANY of my listings. I may have to place my store on vacation mode until the strike ends.

jasonncohen

Hello, I sold a $350+tax cashmere sweater for $44 on eBay. I listed the item as pre-owned, and in the description I wrote good overall condition, 6.5/10 with some minor defects. I inspected the sweater closely and saw no holes, tears, stains. There was some piling. Before listing, I asked for a second opinion in-person, and they said the sweater looked fine overall and agreed with my item description. I listed the item with the option "Returns accepted in 14 days. Buyer pays return shipping". I had a buyer who purchased it. Before shipping the sweater, I reached out to the buyer and asked if they had any questions or concerns about the sweater before I shipped out. They said no. The buyer received the sweater, messaged me saying the sweater is ragged and garbage and has piling everywhere. Although I did not necessarily agree, I just told him he can return the sweater and I'll refund him the money. He refused to ship back the item because it is expensive and told me if I do not pay return shipping he will just throw it in the garbage. He opened a case with eBay saying that "The item arrived damaged". I would like any thoughts or opinions how to fairly deal with this and if I did anything wrong.

collectiblezoo

I'm in canada, before I list an item, how do I make sure that I have shipping to canada enabled? or is it default? I found this: Exclude shipping locations, but I don't see canada listed. Thanks in advance!

wilmcal0

As a seller, I have just set my account to 'Time Away' due to the potential Canada Post strike (I'm not actually away anywhere and I'm not permitting any sales at this time). Does doing this prevent my messaging other sellers as a 'buyer' and them being able to message me back as a seller, in other words... is my ability to receive messages as a 'buyer' restricted? Does 'Time Away diffrentiate between my seller AND buyer activities?

interiorhobbies

Been on Ebay with a few accounts for about 25 years and things get worse every year. I just got ripped off for almost $1500 this time and lost my item and as usual Ebay sides with a dishonest buyer and offers no protection for sellers. Absolutely no help at all and they couldn't care less. This ridiculous 30 day return policy is being taken advantage off. So from what I can see you can keep an item for 30 days and get your money back no matter they do to it. I went above and beyond to help the buyer repair the item and offered money settlement even though they admitted to breaking it trying avoid me paying almost 300 in return shipping for an oversized item. The buyer was the most unreasonable person I've ever dealt with and they knew I wouldn't want to pay for a broken product back that could be easily fixed for $20. With Ebay's insane deadlines dealing with it when I was away for Thanksgiving and the person in Texas time ran out they gave him his money back including shipping and put our account in major overdraft beyond the banks limits which seems insane that they can do that. More to the story but I can't believe they just let people get away with this type of fraud and they couldn't care about all the evidence I had that he was dishonest. They send BS messages that you cant reply to and won't answer questions or offer me the apparent seller return shipping help. I'm just disgusted with the way they handle these issues and have heard similar horror stories from other sellers that have left the site.

littlemisscreations · Photo colors problem uploaded since October 16 2024

Hello; I'm a seller and since the listing tool was updated in mid October 2024, the colors of all my pictures are off. They now seems greyish. I know colors depend on what screen you are looking at them but... everything looks grey. Before october 2024, my pictures were true to the colors I'm offering. This calls for trouble ! What should I change to get the greish out. Format, size ? Are they now compressed ? Help Thanks Nancy

onlywindowdressing

Once again today I had to go searching for the HS code for the item being shipped. Sometimes it is so wsy to google hs code and the name of the item and it pops up readily. However there are times when you just can't find it. This so frustrating and a waist of time. Ebay should have some kind of drop down menu or list ready for sellers to access. As it now much time is wasted and slows down the shipping process. Does anyone else have this problem.

montreal_duff_89

Hey everyone; I have a bunch of games I want to put for sale on ebay From the original Sega, NES, SNES, N64, etc What’s the best way to ship while still being able to offer reasonable shipping costs? Maybe I’m bad at researching, but I can’t find legitimate / constant answers anywhere Thanks!

samaritanseller

I have an item I want to sell worth about $1500-2000. I know the 3rd Party Reshippers like Chit Chats and DYK won't take items worth over $800. When shipping an item from Canada to US, what process and what courier will I need in order to do this?

pokemoncookie

Hi everyone, As a new seller, I haven't had any luck selling anything. I have been trying to learn how to automate feedback for my future buyers. I cannot figure out how to do it. Could someone please walk me through the steps? Thank you.

lascogotas

I have tried to speak to an agent at eBay as I have an issue that cannot be solved with the automatic replies. Cannot find a single phone number after one hour search. Does anyone have a phone number for Customer Support ? Thanks in advance Angel Diez Montreal

2941steveb

Added UK for International shipping, customer from Switzerland and can't get through. I can't change the listing anymore because there is bids. Customer from Switzerland really wants to be able to bid. How can this be fixed?

2941steveb

Purchase went well only after purchasing and printing the shipping label. Wrong address supplied, customer emailed with new address. Customer says they have corrected the address. what steps are next?

ianpcasey

I just sold my first item on my new eBay store. They buyer wanted to pick it up which I agreed to after he paid for it. In order for him to not pay shipping (since he was picking it up) I flipped the listing over to Free shipping instead of allow local pick up. I realized my mistake to late as my buyer was too quick LOL. Is there a way I can correct this or did I just stick myself with shipping costs? I've now learned the lesson and fliped my listings over to allow local pickup. Sugestions appriciated. Thx.

i-will-sell-it

If you select UPS as your shipment method, and the package gets lost or damaged, there is no insurance, even though eBays says there is. You can start a claim, but UPS records show eBay as the shipper, and you can't get any insurance proceeds. UPS won't even talk to you about the claim , as you are not the shipper, and they advise to call eBay. And eBay, of course, claims they have nothing to do with it and tell you to call back to UPS.

max12-store

Hello, I have a lot of items to sell and I think my price are fair modt are on the lower ends. But I dont get any sales my description are not very good but I try to have good title and prices. Do you have any tips for me? Should I keep buying stuff to keep posting or consistency in new post dont change the sales? Looking for any tips

collection_dubois

I am selling an expensive 18k gold neklace. Can I refuse to sell to a buyer with no, negative or insignificant feedback ? Can I state in my listing that I reserve the right to refuse a buyer ?

piterpater005

Hi all. I have sold a lot on ebay but not much recently. In the past when I purchased a shipping label via ebay shipping it would either come off my available funds or out of my bank account within a few days. But I sold an item a couple of weeks ago, used ebay shipping, item has arrived safely and still no sign of the funds being taken. Confused? Has something changed? thanks, Karen

beach-brain23

Been on ebay since 1996 and this is a first. Sold a pair of booties, Fly London, vintage, so the numbers are kind of curvy. They are marked 37 but not super obvious as part of the 3 is worn down, so I added measurements and said they were a definite 7, because I am and they're perfect. Buyer requested return because they didn't fit and says there's no way they're a 37. However, before she requested return, she left me a nice negative saying hope the refund process is easy. Her negative fb was "The shoes are too large. The posting said they were a size 37. These are perhaps a 47? It’s difficult to read. I love the shoes and the seller was very kind to work with me on the price. I hope the return will go as well." I don't do refunds and I had the option so while seeing red I declined her return. In messages she also said "The good news is that if I get a full refund, my review will be deleted…" My first goal was to get fb removed...seemed a good candidate for removal but ebay thought otherwise. Fine, I'll live with the fb and my response was professional. Now she's opened a payment dispute with her financial institution as not as described. Obviously, the shoes are not a 47 or 67 as she now claims and she's gone a little batsh*t crazy, calling me beach-bum23 etc...I refused the payment dispute showing her own photos that the shoes are 37...the description and our messages. What are the chances ebay has my back on this for seller protection. Keep in mind it was a "remorse" "not fit" return request initially. I know I made my life harder by not just accepting the return but she wanted a "full" refund including both shippings in order to revise feedback. May I also just say that ebay "help" is anything but.

pokemoncookie

Hi everyone, After being an ebay buyer for a few years, I want to sell some things. I have two quick questions. (1) Once a buyer has placed an order with you, how do you send them an order confirmation? (2) How do you send the buyer a short message that you will give them an update when shipping the item? Thank you for your help and time.

coins_eh

Hello, When I enter the information for my shipping label, Fedex does not show as a selectable option. Canada Post only. All my weight and size limits are within range. Used Fedex earlier this week for shipping to the US. This is on Ebay.ca

coins_eh

Hello, Trying to search specific listings on my active listings page and the Categories drop down menu isn't working and if I try and search by Formats, Statuses, etc. the search results come up as all my listings. This is on eBay.ca

Selling on eBay