Community & eBay Site Issues

Canada Post Tracked Packet International (Non-US) service vanished

Has anyone noticed some shipping services vanishing from the create label area? I was able to select Canada Post Tracked Packet International (Non-US) in the AM of March 26, 2025 and a few hours later that service had vanished along with the entire s...

Info varies page to page on your personal eBay screens

Is anyone else seeing an influx of variations between your assorted eBay screens? Feedback - Summary page/Recently viewed pageFeedback - Watchlist/bidding /saved sellers pagesActive Listings - Seller Hub Page******************************************...

Banking information problem

I see that more then a few people have been having a problem linking their bank accounts for selling on ebay. Funny, the automated emails ebay generates has F-All with help on the problem. Does ebay think that looking like a fool in the instution to ...

Bug ID: EWATCHOP-194907

I redeemed multiple eBay gift cards (purchased through Bitrefill), and they showed in my balance. However, when my credit card failed during checkout, the transaction didn’t go through, and all gift card balances are gone.I spoke to support, they sai...

Curious about Bakelite listing delay

Why does it take 48 hours for a Bakelite listing to become searchable?I've made two listings in the last three days and only one is visible. Weird...I wonder what the issue is?

Updates for Canada- Keeping us in the loop!!

devon@ebay Are any of the recent May updates released on dot com applicable to dot ca? There was no official announcement on ca. Same goes for Glarna. Will that be applicable for US shoppers shopping on ca? Are there plans for any other payment metho...

Unauthorized Use of My eBay Account

Two weeks ago a hacker got into my eBay account and spent $4,600 on my linked credit card.I have reported this to the credit card company and to eBay. Both parties assured me that they would investigate and I will assuredly get my money back. However...

Anyone else having problems editing shipping policies?

Noticed this yesterday, but tried another browser today and same problem? Opening options like 'excluded locations' or 'ships to' will show the options overlay, but clicking outside or 'done' makes the options invisible but still on top and unable to...

eBay Label Charges

Anyone else ever do quick audits of shipping label charges. I check from time to time to make sure everything is going through on schedule. Recent observation is USA tracked charges can vary from month to month and also within a month. (Note: There a...

"Looks like thats the wrong province" even though it isnt.

This started happening after I tried to verify my address to sell something. This is the first time im selling something. I am 100% sure all my info is correct but it keeps saying its the wrong province. I even tried all the other provinces and it st...

Canada Post Strike maybe averted?

Seems that CUPW has opted for overtime refusal rather than a strike. Hopefully it stays this way Article

No Options But To Close My Store...CRA

With ths CRA wanting their cut of my little to nothing income that I make selling thrifty goodies, that have been taxed OVER & OVER, what are my options? Ive been hacked on ebay and I refuse to hand them over my SIN. Do I close up shop now or how lon...

Upcoming Tariffs

rob@ebay Sorry Rob- No idea who else to annoy. eBay has to create a policy that follows the norm with standard international trade policies and send out an email to every buyer and seller- by the looks of it- WORLDWIDE, but in particular the countrie...

Broken Saved Feed

My Saved feed has been a hot mess for months, due to some "new" feature Ebay was rolling out, but now it refuses to load anything. Anyone else have this problem?

Tracking Information Warning delivery delay for US purchases for a Canadian buyer

eBay contact is not aware of the Tracking Information including a Warning about Service Center Disruptions. US purchases are not arriving after waiting 2 months. Refunds are available but lost time in research and bidding payment and waiting for pack...

Shipping used video games & console from Canada to USA (Chinese Tariffs)

Hey guys! So i'm a bit confused right now with the new tariffs from Chinese made goods. I sell video game consoles that are rather old (8-30+ years old) that were originally manufactured in China. What i'm wondering is this : If i ship a USED console...

Relist item - photo no longer appears

Hello, I send my items in batch via a csv upload. So I send my photos on a private server with a direct web link so that Ebay can retrieve it.Why when you want to relist an unsold item for example, the photos no longer appear? Is this a known Ebay bu...

Canada / Combined shipping

First time writing on forums like this - it shows how desperate I am about Ebay customer service. This is beyond me how such a big company can have such a low rated customer service. Every time I reach out, they cannot answer any questions, or fix an...

Resolved! Jai pss recu mon amomi oioneer elite 9.2 eg jai payer 608$

J'ai pas recu mon ampli pioneer elite 9.2 $ je. Veux être rembourser jai payer avec paypal

SHIPPING LABEL. Ebay could not fix my problem I had to pay more.

I sold my first item internationally to Hong Kong few days ago. When I tried to print shipping label, a error msg poped up: SORRY, WE WERE NOT ABLE TO GENERATE THE LABEL. PLEASE MAKE SURE THE PARCEL SIZE is WITHIN THE ALLOWED LIMITS and BOTH ADDRESSE...

Highly questionable suggestions in the just for you section ? Why?

I would like to understand why I receive strange suggestions in my 'Just for You' section. When I browsed the clothing section of 'Just for You,' I was shown suggestions for fine lingerie, BDSM-related clothing, and very revealing outfits. The only p...

Shipping policy can no longer be replaced

It is not currently popular to assign a different shipping policy for an existing listing, including brand-new listings, buy-it-now listings, and the "sell similar" editor. The drop down list in "Shipping policy" simply doesn't get populated. We use ...

Resolved! Buyer Selected Shipping Not Available?

I'm having an issue when getting a label; there's no option available for what the buyer selected. This is the second time this has happened internationally. Once in China, and now in Norway. But I've had tons of orders where there were no issues in ...

Scheduled vs Unscheduled Payouts

devon@ebay Below is a screenshot of my settings for Payouts as they currently sit.Note: Toggle is off. This morning I get an email from eBay as follows: eBayWe sent your payoutSummary screen defined it as a Memo - Scheduled payout This is a new first...

Shipping Calculator gives prices for services that are not available on label purchase page

Anyone know why the shipping calculator does not line up with the actual label purchase page?Seller gives shipping cost to buyer based on the calculator, buyer then buys an item and the shipping service previously quoted is not there when seller goes...

Resolved! Issue with item location : Canadian buyers can't buy my items since Jan 2025 :(

Hello everyone (and Devon@ebay),I sell on Ebay for 19 years now.....I had to end my listings during Canada Post strike last November...I relisted the same items in January 2025I HAVE ZERO SALES SINCE THENI only sell to Canada (all provinces)My listin...

The From header eBay <ebay@info.ebay.com.ca> does not match the DKIM domain sendgrid.net (DMARC)

In a year, I've received at 3 emails sent from the address ebay@info.ebay.com.ca (which shouldn't contain a valid DMARC record). Therefore, most messages sent using sendgrid.net should be classified as spam by Gmail recipients as of last month. Messa...

Unable to print a specific eBay shipping label

Unable to print a specific eBay shipping label The label before the "problem one" printed fine. The 2 labels after the "problem one" printed fine. I have tried using "print bulk labels," tried changing ship method, tried messing with weights and dime...

Canada post needs to rid of union protection for all the Ebay sellers that pay their salaries

It comes a point where barriers get shattered , all the years we have survivied.All the obstuctions that is handed to us.Enemies from every direction .Gov't intervention tax wise in every way possible and yet we persist in this venture .Many areas to...

European Sales ?

Hello, I have a customer in Germany who is trying to buy a listing I made for her-it complies with all the necessary elements for international sale. Seems she has a problem with paypal/ebay. I noticed that over the last few years I haven't had more ...