Forum Posts

Banking information problem

I see that more then a few people have been having a problem linking their bank accounts for selling on ebay. Funny, the automated emails ebay generates has F-All with help on the problem. Does ebay think that looking like a fool in the instution to ...

User avatar by Community Member
  • 194 Views
  • 5 replies
  • 0 helpful

Bug ID: EWATCHOP-194907

I redeemed multiple eBay gift cards (purchased through Bitrefill), and they showed in my balance. However, when my credit card failed during checkout, the transaction didn’t go through, and all gift card balances are gone.I spoke to support, they sai...

User avatar by Community Member
  • 107 Views
  • 3 replies
  • 0 helpful

Info varies page to page on your personal eBay screens

Is anyone else seeing an influx of variations between your assorted eBay screens? Feedback - Summary page/Recently viewed pageFeedback - Watchlist/bidding /saved sellers pagesActive Listings - Seller Hub Page******************************************...

lotzofuniquegoodies_0-1748980588026.png lotzofuniquegoodies_1-1748980775826.png lotzofuniquegoodies_2-1748980867828.png lotzofuniquegoodies_3-1748980919252.png

Unauthorized Use of My eBay Account

Two weeks ago a hacker got into my eBay account and spent $4,600 on my linked credit card.I have reported this to the credit card company and to eBay. Both parties assured me that they would investigate and I will assuredly get my money back. However...

User avatar by Community Member
  • 875 Views
  • 11 replies
  • 0 helpful

eBay Label Charges

Anyone else ever do quick audits of shipping label charges. I check from time to time to make sure everything is going through on schedule. Recent observation is USA tracked charges can vary from month to month and also within a month. (Note: There a...

Upcoming Tariffs

rob@ebay Sorry Rob- No idea who else to annoy. eBay has to create a policy that follows the norm with standard international trade policies and send out an email to every buyer and seller- by the looks of it- WORLDWIDE, but in particular the countrie...

User avatar by Community Member
  • 5097 Views
  • 13 replies
  • 1 helpful

Tracking Information Warning delivery delay for US purchases for a Canadian buyer

eBay contact is not aware of the Tracking Information including a Warning about Service Center Disruptions. US purchases are not arriving after waiting 2 months. Refunds are available but lost time in research and bidding payment and waiting for pack...

User avatar by Community Member
  • 147 Views
  • 2 replies
  • 0 helpful

Shipping used video games & console from Canada to USA (Chinese Tariffs)

Hey guys! So i'm a bit confused right now with the new tariffs from Chinese made goods. I sell video game consoles that are rather old (8-30+ years old) that were originally manufactured in China. What i'm wondering is this : If i ship a USED console...

Canada / Combined shipping

First time writing on forums like this - it shows how desperate I am about Ebay customer service. This is beyond me how such a big company can have such a low rated customer service. Every time I reach out, they cannot answer any questions, or fix an...

User avatar by Community Member
  • 162 Views
  • 2 replies
  • 0 helpful

SHIPPING LABEL. Ebay could not fix my problem I had to pay more.

I sold my first item internationally to Hong Kong few days ago. When I tried to print shipping label, a error msg poped up: SORRY, WE WERE NOT ABLE TO GENERATE THE LABEL. PLEASE MAKE SURE THE PARCEL SIZE is WITHIN THE ALLOWED LIMITS and BOTH ADDRESSE...

Shipping policy can no longer be replaced

It is not currently popular to assign a different shipping policy for an existing listing, including brand-new listings, buy-it-now listings, and the "sell similar" editor. The drop down list in "Shipping policy" simply doesn't get populated. We use ...

Resolved! Buyer Selected Shipping Not Available?

I'm having an issue when getting a label; there's no option available for what the buyer selected. This is the second time this has happened internationally. Once in China, and now in Norway. But I've had tons of orders where there were no issues in ...

why.png
User avatar by Community Member
  • 783 Views
  • 20 replies
  • 0 helpful

Scheduled vs Unscheduled Payouts

devon@ebay Below is a screenshot of my settings for Payouts as they currently sit.Note: Toggle is off. This morning I get an email from eBay as follows: eBayWe sent your payoutSummary screen defined it as a Memo - Scheduled payout This is a new first...

lotzofuniquegoodies_0-1743519840412.png

Shipping Calculator gives prices for services that are not available on label purchase page

Anyone know why the shipping calculator does not line up with the actual label purchase page?Seller gives shipping cost to buyer based on the calculator, buyer then buys an item and the shipping service previously quoted is not there when seller goes...

User avatar by Community Member
  • 151 Views
  • 2 replies
  • 0 helpful

Resolved! Issue with item location : Canadian buyers can't buy my items since Jan 2025 :(

Hello everyone (and Devon@ebay),I sell on Ebay for 19 years now.....I had to end my listings during Canada Post strike last November...I relisted the same items in January 2025I HAVE ZERO SALES SINCE THENI only sell to Canada (all provinces)My listin...

EBAY ERROR MESSAGE.jpg

The From header eBay <ebay@info.ebay.com.ca> does not match the DKIM domain sendgrid.net (DMARC)

In a year, I've received at 3 emails sent from the address ebay@info.ebay.com.ca (which shouldn't contain a valid DMARC record). Therefore, most messages sent using sendgrid.net should be classified as spam by Gmail recipients as of last month. Messa...

etienneprudhomme_1-1743038814325.png

Canada post needs to rid of union protection for all the Ebay sellers that pay their salaries

It comes a point where barriers get shattered , all the years we have survivied.All the obstuctions that is handed to us.Enemies from every direction .Gov't intervention tax wise in every way possible and yet we persist in this venture .Many areas to...

European Sales ?

Hello, I have a customer in Germany who is trying to buy a listing I made for her-it complies with all the necessary elements for international sale. Seems she has a problem with paypal/ebay. I noticed that over the last few years I haven't had more ...