Buyer Central

Waiting on a seller that doesnt communicate or send shipping info

so I'm a new eBay user and I kind of rushed into the whole thing. I bought a 50 dollar item, the seller almost instantly responded with what I think was a forwarded chain email in broken English. This was a week ago. I've tried contacting them since ...

Communication

Can someone here get a message to a buyer for me? The eBay system won't let me communicate anywhere on the site. I have an account in good standing, it must be some tech glitch. Even if you can't deliver a message for me, could someone please acknowl...

Shipping not billed at checkout

A strange thing happened to me yesterday. I won multiple trading cards from one seller. She sent me a combined invoice, including shipping of $7.91, and I paid. But when I looked at my PayPal receipt, I noticed that shipping wasn't charged. So I logg...

Loading your own paypal account with your own credit card is there a way to

Is there a way to deposit money in your paypal account using your own credit card? Reason why I am asking is that I would like to deposit money in my paypal account to save a bit of money over time for a purchase. I don’t want to use a bank transfer ...

GSP should be an option at check out and not imposed on the auction!!!

Don't want to complain but i see more and more GSP auctions and it really upsets me as it seems that american sellers are dictating to international buyers how there import fees and such should be handled rather than having to let the buyer deal with...

Challenges to Buying on EBay

An issue that is cropping for me when I buy on ebay regularly now is the following: A shipping price is agreed on with a seller, but after the sale things go awry. For example: A seller refunded without a word to me, and I can only guess that he chan...

Fraudulent Sellers From China - Buyer BEWARE

Knew it was too good to be true. I am a skeptic by nature. Was looking at a stainless steel range hood the other day, and just for the heck of it, I placed a bid. It accepted my $1.00 bid, then I was outbid, so I upped it to $11.01 and won the item. ...

Living in rural Canada has its set back from buying anything from China

Driving nearing 20 miles to the local post office because the people in China require a signature is complete nonsense. Could see is it was valuable shipment but for pair of socks I spend 5.00 in gas to drive there and back. So my fellow rural Canada...

Seller won't send invoice

I bought 2 identical items from a US seller, who does sell international and does list his/her prices for the countries they ship to. When I went to pay, I got this message: One or more of the items below cannot be purchased because the seller has no...

Bought a fake item & stuck in a dilemma

I bought an item from an ebay seller 3 weeks ago & am really happy for 2 reason. First problem was that I didn't receive my package (we're in the same city). I was given a tracking # but it showed that package was never handed in. I then asked where ...

Item has not arrived

Samsung SGH-i917 Focus - Windows Phone - Smart Phone - HA... (271201725000) I contacted soonersoft and he was unwilling to contact Canada post to report the package did not arrive claiming ebay did the shipping and must do it Paypal has been USELESS ...

Is this Shill Bidding?

I need your opinion on this item and all the other the seller sold recently (especially on July 24): 330765673044 There's a bidder with 0 feedback who always bid unbelievable prices, but never wins anything. And this person only bid on this seller's ...

New compulsory "Import Fees" from USA to Canada

Member since 2010 (632 100% feedback). I have been experiencing the new compulsory "import fees" policy on items from USA. Surprising! I am disappointed with this policy. It is a negative one on many levels notwithstanding for USA and eBay revenues, ...

Every item ordered off of ebay broken or missing pieces!!!

There needs to be a way that Ebay can look into all these sellers who are sending out damaged or items not as described. The last five items I have purchased off of here have either been damaged beyond use or missing essential pieces to make the item...

not received item question

What happen after report a seller to ebay? The seller never reply to my open case for not received item! The seller have refund me on paypal and ask western union payment but never receive nothing. i've talk to seller by phone, i have adresse and dri...

seller said he refunded but I don't see it?

I paid for something on Feb 23, later the seller said he wanted to cancel the sale. I've been waiting for the refund ever since then and I do not see it on paypal or on my credit card. the seller claims he already refunded me and he can see it on his...

Partial Refunds and FVFs

I bought an item for $300 and my shipping was $9 for a total of $309. However, the seller's actual shipping cost was $24. The seller wants to issue me a refund for $285 which would be item cost minus her cost of shipping ($309 - $24 = $285). It's a l...

I found a blatant scam listing but the report button is useless...

I just stumbled onto this listing for a rare Mosrite doubleneck guitar: http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=230939803380 I've had this in my saved searched for years, hoping to find one for a relatively good price, hence my interest. Lo...

Seller Ripped Us Off

Purchased a lovely compact from this seller, paid and waited. As time ticked by, contacted three times since this is what eBay insists buyers do. Nothing came. I was running out of time to file a claim. Suddenly seller is no longer registered with eb...

havn't received my item which was bought from USA (over 2 weeks already)

I bought one item from USA on mid Feb. Seller dispatched the next day, but 2 weeks now, I still havn't received it. The item only costs around USD3. Should I cantact seller now?

Fradulent Chinese Deals

Well, I got burnt on a couple of Chinese deals. I thought I was protected by Paypal. Was for a cheap hard drive and camera. I received a copy of a coin and a cheap 50 cent bracelet. Before Paypal will issue me a refund, I must send the items back wit...

UFO Grow Light_Light Bleaching/Deficiency

Here is a recent question I sent to a seller/manufacture? of UFO grow lights from China. I have purchased a 135 and 150 w from your company and have had problems with both of these lamps bleaching my plants yellow two different times and I am very co...

Listing as pre-owned gives the right to not mention stains?

As I posted a few days back I had several sellers back out of sales because they noticed the items were stained. Fair enough. Now I've had three other items show up to my home that were stained all over. I contacted the sellers and they said that the...

Received an incomplete item and seller won't refund

Hi, guys need some advice here... Long story short, I bought an item from yifan-world on Dec.06 2012 and received on Jan 04 2013 as incomplete package. The seller told me he will ship me the missing part. So, i waited until Feb.16 2013 and told him t...

Error message when try to leave a feedback

""We are unable to add your feedback for 1 transactionHere's why:Item 251195475496 was not found because:This item number does not existOr you have already left feedback."" I'm trying to leave a feedback but getting an error message... any help? than...

Buyer wants to end an auction 2 days early with an offer?

If a buyer wants to end an auction 2 days early with an offer, should a seller consider accepting the offer if they like it, which would mean ending the listing ahead of schedule? This is in a situation where the Buy It Now has expired because bids h...

Canadian: Have US address Paypal won't take payment

I'm in Vancouver. I bid on an item. Paypal won't let me change address so it can be shipped to a US address

Buy It Now listing price increased after purchase

So I purchased an item from a store with BIN earlier today. Importing a Vita game from Japan, sounds like a good seller, 100% feedback, excellent shipping speed and what not, and it was a great price for me. So I was just showing my brother the listi...

Escalation Process

I bought some records from a seller on ebay. I contacted the seller two times asking about when and if the records had been shipped. The seller responded that they had been shipped. After a month and a half they still hadn't arrived. (I live two prov...

Ridiculous ignorance from PayPal

Be aware The PayPal protection is completely unreliable. I purchased an Android Tablet, bun the next morning a got an email from eBay, that the seller is kicked out and i have to claim my money from PayPal. I did it, submitting the information, but i...