Seller Central

eBay says update iPad app but not yet available in Canada?

I use my iPad app for eBay selling when travelling and I have the eBay app installed. Yesterday it said I must update to new app to be able to use but when I click on the update button it says update not available in Canada. I haven’t updated for a c...

Shipping Within Canada At The Speed Of Uncooked Escargot

(I am posting this at 1:48 P.M. June 2. Package apparently arrived at 3:40 pm. today. Buyer emailed to let me know it had just arrived. A nice long rest in Mississauga though.) Jun 2, 2020 3:40 PM Delivered QUEBEC, QC 12:17 PM Item out for delivery Q...

Listing Promotions extended on .com

eBay.com has announced that the current 50k/200 listing promo will be extended until July. https://community.ebay.com/t5/Announcements/Listing-promotions-Extended-through-July/ba-p/30871473 Will eBay.ca be extending the promo as well?

Shipping service strategy

Just curious what you all do. I always list with expedited parcel only, but in experimenting I noticed on Ebay if I add regular parcel the rate is always less for that option. However when I go to Shippo expedited is always the same or less then regu...

New Shipping Supplies Coupon

"Now more than ever, you're bringing customers comfort by sending them exactly what they need, straight to their door. Your commitment to keeping your store open inspired us to give you a little extra support. After all, we're in this together!Please...

Shippo label barcode blurry?

I haven't used Shippo in a while and noticed that they use a new interface now. The problem I have is... now they have merged the shipping label and the packing label into the same pdf. That's fine with me, I just have to not print the packing label ...

I thought someone had started a thread on the end of Turbo lister but can't find it.

I thought someone had started a thread on the end of Turbo lister but can't find it. I use turbo lister to park items that I don't sell all the time, ie Christmas stuff only list from Sept to Feb. Any ideas on where to park these items for free. Also...

Buyer texted me to ask a question and now if asking for my email

Hello,I’m selling a 200$ item on eBay and my account is new. The buyer asked to text me to ask whether my item was brand new - which was explained in the listing. Now the buyer is asking for my email address to send the payment. Normally, I would hav...

Shipping question

I sold something and they paid fine but the address ebay says to ship to isn't the same as PayPal. When I asked the buyer they said its right. Can this screw me over if i ship to that address?

Buyer is Mad at Me Because Unpaid Item Dispute Still Open and E-check Not Cleared

I fear I am going to get a negative feedback from a buyer that is getting really ticked off about their LATE payment not being cleared yet. Buyer did not pay for a week - they let me know at about day 4 it would be paid soon. I said fine. Then a coup...

Resolved! Blind Ship, How?

A customer asked for Blind Ship, what do I need to do? Need more details about it!

Resolved! eBay US Sales Tax & PayPal Refund Calculator

How are returns handled in PayPal now that eBay is routing the US Sales Tax through seller accounts?Our first one since the switch occurred recently and, if I understood the new PayPal's auto-calculator correctly, it requires the seller to calculate ...

CPC ... "Processing Error - there May be a Delay" ?

We accepted a test sale for re-entry. It should be a straight forward CPC delivery; the package is being sent within province to a smaller but not remote town. Typically 2-4 days max. The destination was a house address and there was a Do Not Safe Dr...

USPS - Still doing Signature Confirmation?

Does anyone know if signature confirmation is still a thing in the states? We're currently not shipping as its some precarious ATM (we stand in solidarity) and with mid-range priced items ($250-$2000) we can't take a chance with any shipping that doe...

Is it ok with the rules to sell fake memorabilia on EBay?

I have noticed that some sellers do things like taking an old worthless razor knife and then laser engraves it with the name of a famous general and put it up for acution. Or an old tin vase that he laser engraves with the name of a famous baseball p...

SNAD Scam Ebay Sides with Buyer with ZERO Feedback

Hello perhaps some more experienced ebayers could help out. Im am a top rated seller I recently sold some 1978 Oldsmobile Cutlass tailights to a buyer with zero feedback. I described the items as used with some damage with pictures. I was very up fro...

Beware!. Seller and buyer

Beware of a scam, sending you fake email and fake ebay emails, fake paypal payment. It almost got me. I almost sent the item, good thing i went back to the post office the next day, called anti fraud and called ebay as well, and got my item. Beware o...

Is ebay.com down for anyone else?

Hi. I am just getting 404 Not Found message when I try to go to ebay.comI also tried a few links from images on Google for items listed on .com and got the same message. I visited a few websites like DownDetector and haven't seen many problems report...

Help with Managed Payment Listing Fees

Hi everyone, I want to clarify how Managed Payments fees will work. (I have already read the various help articles). Putting insertion fees aside, is the fee for typical categories (ex. Cell Accessories) 12.35% of the final sale + $0.30CAD? I am just...

Being Scammed By Buyer

Hi everyone,I just tried selling a product. I got an offer from a buyer that gave me their phone number. I accepted the offer and texted them (this is my first time selling on eBay. I'm used to selling on kijiji so I assumed contacting the buyer dire...

CAN A BUYER FILE A DISPUTE AFTER HAVING LEFT A POSITIVE FEEDBACK ON THE PURCHASED IT ?

i sold an item and after purchaser receives item the purchaser leaves positive feedback saying item arrived and all as described .20 days later files a dispute saying item not as described because it was missing a knob . i thought that when a buyer l...

how to send offers to your watchers

does anyone know how to send offers to your watchers ? is there also an option to send offers to people that check an item's page ? Thanks in advance

Anyone with issues shipping to the US reliably right now???

I'm getting ready to re-open my store and I am leaning towards requiring tracking for shipments to the US. I have done some ordering from the US since lockdown and my receipt of item success rate is sitting at 50%. Two items got here - took a month t...

Sales tax information in listing description

Hi all,I’m not a new seller to ebay but i am newly registered for GST/HST in canada and PST in various provincesMy question is not about collecting sales tax but what we need to show in our ebay listing description about the sales tax that will be co...

Resolved! Buyer's address is local but lives internationally

Hi guys! I just had a quick question as I'd like to know all the info I can before anything possibly happens. I had a buyer purchase an item for $600, paid right away and the address on Paypal is in the same province as me. Tracking info was uploaded...

NOT AS DESCRIBED DISPUTES AFTER POSITIVE FEEDBACK RECEIVED

WHAT CAN A SELLER DO TO PROTECT HIMSELF FROM A CASE WHERE I SOLD AN ITEM UNDER THE HEADING OF FOR PARTS OR BUYER RESTORATION . THE BUYER RECEIVES THE ITEM AND LEAVES ME A POSITIVE FEEDBACK SAYING ITEM ARRIVED AND ALL AS DESCRIBED .THEN APRX. 20 DAYS ...

RE: Managed Payments- slightly less frequently asked questions.

On the whole this post was helpful and even reassuring.But it does not allow for more detailed questions. Can I receive funds in USD if I list on eBay.com?While you will still be able to list on eBay.com using a Canadian bank account, you will not in...

Are we getting another 200 free listings for June?

I thought we were getting another 200 free listings for June like we got in April and May. Am I wrong? If I am, I’ll have to start ending some items on my non-store account! If we are getting more, where do I activate it? Nothing on my Hub under prom...

Whats Managed Payments All about

I just got the ebay email saying they are converting to Managed Payments, and I have until July to sign up. Is this eBay's attempt to get around Paypal? After 20 years, and a rough start, Paypal is now a good service that works (unlike eBay's frequen...

No estimated delivery time on my order.. what do you do??

So i bought 3 items, from a seller in Quebec, selling on dot.com, with international shipping, and all 3 of my items say no estimate of delivery available.. I assume because he is in Canada and says he is shipping from the USA, back to Canada, it is ...