Forum Posts

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

User avatar by eBay Employee
  • 2684 Views
  • 48 replies
  • 9 helpful

Extremely Slow Mail Delivery to UK

Hello fellow sellers. Has anyone one else experiencing extremely slow mail service with small package airmail to the UK?I have now had 9 buyers in the last month open claims for their items not arriving. This is highly unusual for us.Another coincide...

User avatar by Community Member
  • 324 Views
  • 6 replies
  • 0 helpful

Buyer left a negative feedback but wrote "Very good."

It was shocking to see my score go down to 85.7% today from 100% positive feedback. A buyer left me a negative feedback but wrote very good. There's a reply button but I didn't bother asking WHY! It just doesn't makes sense. I used the Request form t...

User avatar by Community Member
  • 727 Views
  • 6 replies
  • 1 helpful

Managed Payment Pay Out Funds

I joined MP to clear out the rest of the stock I had to sell. I checked off daily as my payment request. On April 6 it has down for the first payment to my bank and I still have not received it yet.When I check E-Bay said every thing was fine and I c...

User avatar by Community Member
  • 678 Views
  • 10 replies
  • 0 helpful

Return shipping labels help

Ok I'm stupid. This is my first time where a buyer is asking to return an item he claims got damage. Fine... Buyer is in the USA. My problem as a newbie is how do I start to do a return shipping label for someone in the USA to Canada. I sent the pack...

User avatar by Community Member
  • 439 Views
  • 2 replies
  • 0 helpful

Another GST Question

Hey guys,I'm pretty sure I know the answer here, but will just verify with you guys... I'm based out of Calgary, but have listed everything on ebay.com (not .ca) for years. In my experience, I would typically have less buyers when listing on .ca, whi...

April Tax Report & Other Fun Stuff

In the process of reviewing my reports in MP in this morning I noticed a new report called April 2021 Tax Invoice. (Note: I am an Alberta Seller that does NOT collect GST on sales.) It does display as a PDF if you wait patiently. It includes a total ...

Resolved! How do I offer combined shipping/give a partial refund?

Hello, I'm a new seller and I'm having some troubles with combined shipping and need some advice. I recently had someone purchase 2 items from me, but they said they could not request a total from me even though I have "Allow buyers to send one combi...

Another country - Norway - joins the "internet tax" crowd...

This might have been the case for a while, but I just noticed this today on a sale to Norway, the tax was added automagically as is the case for Australia, NZ, USA, GB Singapore etc.....more to come likely! As a side note, I've noticed lately that th...

User avatar by Community Member
  • 549 Views
  • 8 replies
  • 1 helpful

Canada Post Worker Stole Packages in Winnipeg

Came across this article today:https://www.cbc.ca/news/canada/manitoba/canada-post-theft-mail-carrier-packages-winnipeg-1.5990584 A Canada Post carrier left a trail of theft between January and February of this year. They certainly were busy, amassin...

Changing Banks Numbers for Managed Payments

After running in to problems with my other Bank account for MP.I can change banks so problem but I can't get rid on the old bank numbers.I have tried many ways but with no luck, and Help is appreciated

User avatar by Community Member
  • 196 Views
  • 1 replies
  • 0 helpful

Buyer who doesn't read listing and buys by mistake

I wish people would learn to read. Buyer makes a purchase, pays for it, and then realizes he did not read the listing properly/or at all. Asks to cancel. All well and good. Not a big deal. Except for the fact PayPal keeps their fees. Not the end of t...

Problem With US Customer Checking Out

Hi,I have a customer trying to checkout and it says I don’t ship to her country ( in the US) which I do.Originally I had it set at flat rate and changed it back to calculated shipping and would refund her the difference and it still doesn’t work. Ive...

Add or edit SIN… Social Insurance Number… on eBay

Add or edit SIN… Social Insurance Number… on eBay Start at Seller Hub … Overview Go to … Selling Tools Click on …View My eBay Selling Click on …..Account… Sign in if necessary Click on … Personal Information… Sign in if necessary Go to…. Type of ID …...

User avatar by Community Member
  • 420 Views
  • 0 replies
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Buyer's remorse PayPal case

Hello, I have a first paypal case from a buyer.I know they claim not as described because of buyer's remorse and I have proof of messagesalso they stated that they can't modify the bag therefore they want to return it....They also claim the bag is us...

Bank information and Ebay information Managed Payments

Hi all. I'm going to try to set up my managed payments information, but before I start, I'd just like some clarification from those who have already signed up. I clicked on the link I was provided on ebay.ca yesterday, but I backed out, as I have a c...

User avatar by Community Member
  • 260 Views
  • 3 replies
  • 0 helpful

tax return with ebay income by selling my own collection

Hi,I hope I can get some answers from here regarding to my tax return. I’m a taxnoob. This is the first time filing tax return with ebay income. I've only done with the slips I received from the employers in the past. I'm using a tax software right n...

User avatar by Community Member
  • 15132 Views
  • 24 replies
  • 0 helpful

Guess it's time to shut ebay down for the next 4 months.

Well it looks like to get any financial aid from the government relief programs starting soon a person has to have NO income from any source for 14 days in a row. Was laid off from my job 12 days ago, but because I made a few dollars on ebay since th...

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