Seller Central

Being charged for purchases with Shipping Coupon

tyler@ebay Last time the Shipping Allowance showed up, I couldn't get the code to work.The time before that, I was charged for my purchase instead of getting it "free". So yesterday I used the coupon with no problem, the total definitely said $0.00 w...

Anyone else have their ACCOUNT BALANCE in Seller Hub Go Crazy - GLITCH?

Listing all day - Account balance in seller hub showed $0 after paying this morning (I pay every day). Log in after dinner to list more and Account Balance shows $619.86 owing . Nearly died. Called and was told my account shows $0 balance and maybe i...

Has anyone actually ever made a claim with Insure post(aka shipsurance)?

So we have a customer in the states who didn't get there package...no problem we figure we have the insurance on it...we went and had the post office stamp the papers like they wanted..Now we print out all the stuff they want done for the claim and t...

Canada Post RANT

Sorry Peeps...I just can't take Canada Post loosing my stuff anymore...It's disgusting that in the past year we have literally had at least one piece of mail lost per month going to customers...it's beyond ridiculous... I have some background on the ...

Weather forecast for UK mail delivery: Stormy

If mailing to the UK, a strike is possible for late November/December.https://www.bbc.com/news/business-50059531

Canada post website side parcel tracking down .

Not seeing much of this just spent an hour at the post office trying to figure out what was going on . Called someone on Saturday because the label I created did not say it's standard " shipping label has been created " it is just saying this number ...

First time dealing with a non-responsive buyer wanting a return

I sold a diecast model car and the buyer opened up a case on October 11 saying there is something wrong with the item so they'd like to return it. Specifically said it is missing parts or pieces. I followed up that same day to ask which pieces are mi...

Using addresses in online sales is an issues for sellers. I use a company that helps me forward mail

Using the internet is not always safe, especially in English countries. Think about ways to protect your personal information while selling online. Online sales is fun and promotes social businesses and independence. I love to sew and sell things onl...

Shippo labels giving an error at the last step ARE CHARGED REGARDLESS

For the past 2 years I have had quite a few labels that gave me an error at the very last step instead of the print label button we usually get.I have contacted Shippo a few times about these and was always told not to worry - I wouldn't be charged f...

New Strategy and how to stop auctions from reslisting automatically?

I've decided on a new strategy: With some of the items I sell I'm going to first put them as auctions and if they don't sell in the 7 day window I'll list them as Buy It Now at a higher price then the starting bid. I'd appreciate anyone's thoughts on...

Save 30% on final value fees when you sell seasonal favorites PROMO

A seasonal 30% off FVF Promo:Valid on up to 1,000 qualifying listings created by 10/21. Auction-style listings must sell within first listing period; Buy It Now and fixed price listings must sell before the listing is automatically renewed.Via email/...

Screenshot_2019-10-11 Cozy up to lower fees eBay.png

NEW FORCED TAX FOR USA BUYERS - what do you the seller or buyer think of this?

I told myself 20 years ago when I started on Ebay that if the platformstarts forcing TAX on USED OLD ITEMS - that were already taxed once in acommercial environment... I would leave the platform. So it appears Ebay is making a prophecy unfold. This i...

Resolved! How much time does a buyer has to cancel a transaction?

I have sold a camera to a buyer more than 2 weeks ago. Since then, the guy has been reporting imagined problems one at the time. I answer him and tell him what to do. A few days after, he asks another question and I answer him again. How long can tha...

Anyone else not getting their payment received notifications from Paypal one time

I sold an item on October 9th. Received the usual notice from eBay that it was paid same day & I should ship. No email from Paypal. I checked my Paypal account & yes the money was there so I shipped that day. This am I received the payment received n...

Resolved! Insurance question

I recently mailed a package to the US with $500 insurance, expedited. It took 4 days longer than than the quoted date, but did eventually arrive. I didn't hear from the buyer, so I sent an email and said that I was happy to see that it had arrived. S...

Why do buyers do this?

Why do buyers leave remarks like this on the order telling me how they are not satisfied with shipping prices and handling time but then buy my item...Am i protected by eBay incase they leave me a negative feed back too?

Anyone Using ChitChats / Stallion Express Or Similar In Kingston, Ontario -ish Area?

Hello Fellow eBayers, Just curious if anyone in the Kingston, Ontario general area is using Chit Chats / Stallion Express or something similar to get their packages to the US? If so, how are you getting them there (to Pickering or Markham or wherever...

will not be a seller any more again

had a extremely bad experience as seller, listed a thing (stamp), give out very accurate description(not brand new, gas soft bend) and the right price(half price of a new one ) for the condition ,delivered , buyer opened a dispute saying :damaged : a...

Reporting in mysterious invoice emails

Curious to know why trying to report receiving phantom emails invoice would be a problem? Now have received for June, July, August and Sept 2019. -Lotz

I figured out why I haven't been selling anything. I don't show up on the searches.

I had come to the board as I came across 2 sellers who were selling CD's like me and had 1/2 of what I had listed and were selling double what I was. I compared a lot of what they were doing and I wasn't. They had a 2 day handling, I changed mine to ...

Resolved! Terapeak no longer working

Tereapeak has been working fine but today it says "We don't have any records of a Terapeak subscription associated with your eBay credentials. Please subscribe here." when i try to resubscribe on ebay.ca it takes me to ebay.com where it says I don't ...

Resolved! Having a store vs not

Is it better over all to have a store and what’s the difference in the all about experience

Promotion Sept. 24 to Oct. 6 for 10 new Listings

I have listings which will be automatically renewed, as they do every 30 days, during this period. Will they be counted as one of the ten allowed listings.I have experienced this in the past when they had this promotion.

A hole in the system where seller loses 100%?

I sold my gucci shoes to a buyer in UK and shipped it in a timely manner the next day.They contacted in a week saying that they need to pay 20 pounds in customs to their country. They also said that upon refusal they will reject package and claim mon...

how to set-up Canada post on our selling page

Hi ! I'm Canadian , have a E-Bay account with all my info as a Canadian , I try to come back to selling , but seems that I cannot set-up any Canada post for shipping , the only shippers option are from US .always have an error message It looks like t...

Resolved! Frustrated

I’m a seller from Calgary and I have 170 listings and I have been in here since June I have good reviews but my listings don’t get seen I called eBay and they say my content is good and so on so I’m confused on what I’m doing wring

TRENDING AD RATE % ON A LISTING?

I was in my Seller Hub looking at my listings and I noticed a trending ad rate % beside the listing. One listing for example was 550.00 obo has 13,830 views, 16 watchers and a trending ad rate of 7.4% while the listing just below it was 95.00 obo had...

Return requested from US

I am a bit of a rookie here for returns as this is my first return request. I sold a phone new in box to the US. Buyer messages me saying the because the seal is broken, he wants to return it because he says it doesn't match the description. But it d...

Free Tuesday Packages in October with Canadapost

The promotion is back again every Tueday in October 2019 with a Canadapost Small Business account for 1 (one) free shipment anywhere in Canada by Expedited/Xpresspost up to 5 KG. You will receive a coupon code just prior to each Tueday and need a val...

Which countries qualify for Canada Post Small Packet International?

Hello everyone, As a Canadian seller, I like to use small packet international to mail out international orders, but I don't know the destination countries that qualify for it. I checked the website, but couldn't find any list. Does anybody all the c...