Seller Central

Sellers, check ending times on your GTC items now that Daylight ST has ended!

Just went to end a older item in my store and missed ending it due to the change from daylight saving to EST. In my Seller Hub I see that the ending times are now one hour earlier than the start times. Most of my items were ending between 10 and 10:3...

The US "tax flow through" has started....

Looks like today was opening day for the new tax flow through (for a NY purchase). Here's what it looks like in PAYPALand: Purchase total$19.99 USDSales tax$1.77 USDShipping amount$0.00 USDHandling amount$0.00 USDInsurance amount$0.00 USDGross amount...

Item Specifics Genre for DVDs and Books

Hi: Does anyone know how I can get a list of Item specifics for DVDs and Books. I am particularly interested in Genre and Sub Genres, but would like to know them all.

Sales are terrible.

Last year for the month of October 2018 I sold 65 CD's, this year 25. At this rate, I will be closing up shop soon. I am also trying different venues to see if I can drum up some sales. I know I am not the only one that is in this boat. Once the sell...

Has anyone had any trouble with Hong Kong addresses?

This is the 2nd package in the past few months that the Hong Kong PO cannot deliver as addressee unknown. I sent it to the paypal address, looks like another one will be lost. I am thinking of not having Hong Kong as one of the areas I ship to, It is...

Resolved! Selling using Listing Templates on ebay

I use the eBay Listing Templates Which I have already set up in advance. its a great time saver most of the time! All I have to do is change a photo and the price etc! But I am very very forgetful nowadays, and I just keep typing things in the templa...

another GOOD TILL CANCELLED RANT.. let it fall on deaf ears...

Compared to prior 31 daysCompared to same period a year ago12.0%DownYou>10.0%DownMarket13.0%DownYou>10.0%UpMarket so it has only been 9 days since, the true value of GTC can be calculated, as the items are now over 31 days old.. and auto-relisted.. B...

Resolved! Selling

As I am no longer a business seller due to ill health and aging problems 'Memory etc' , all my listings go into the 'collectables' category.. I have compared the 'Collectables' listing sales with the 'All Categories' Listings sales and it is obvious ...

WHAT DO THESE TRAFFIC STATS MEAN??

In the Traffic section in my Seller Hub.... On 819 listings from Sept.29th-Oct.27th. I have 177,315 Listing Impressions on eBay A Click-Through Rate average of 2.5% and Listing page views, 4,591 What does this mean? I'm assuming the Listing page view...

Invoives over 18 months old frustration

Has anyone has luck getting invoices over 18 months old? I find it's odd when everyone has to be able to produce 7 years of history in Canada eBay can only give me 18 months. I've called in several times and I keep getting told I'll have them in 24 h...

Can't Relist (auto or otherwise) because ebay added extra nonsense Item Specific fields to listings

I had 14 listings 'fail' to auto-relist last night when they ended. I immediately suspected this had something to do with the new nonsense fields ebay has added under Item Specifics but it's more insidious than that. (See https://community.ebay.ca/t5...

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Add Items To Existing Sale/Markdown

Is it possible to add items to an existing markdown/sale? I can't seem to find that option or maybe there isn't one. Thanks!!

Drafts not saving on MacBook Pro?

Is anyone else having trouble saving drafts when using a MacBook (latest OS)? Since yesterday (Oct. 29), when I click "save draft", the reticulating circle pops up on the screen but never completes the save...just stays that way for infinity. I've tr...

New 500 Free Liistings Promo This Morning

New 500 free listings offer aappeared in my Promotional offers list this morning. List either auction or bin until Nov. 6th.https://pages.ebay.ca/promo/2016/list500.html

Currency confusion for buyers when making best offer

Some of my US buyers have no idea how much the CAD $ is worth.My items are listed in CAD$ on the .ca site. Even though prices appear in US$ on the .com site, when US buyers go to make an offer, it asks for CAD $. I've had to explain to them (when the...

Annoying Sellers Wanting Feedback

I just may start looking for other online 'stores' as many ebay sellers are getting ridiculous with sending annoying emails wanting feedback. Isn't this a voluntary program? Why all this 'neediness' for self aggrandizement. If a seller doesn't give m...

VIEW COUNTER IS BROKEN!

I noticed today that the view(s) counter isn't updating. I noticed when using different browsers and going from eBay.CA to eBay.COM that the view counter isn't updating the views. Check item # 274047466476 it seems to be stuck at 333. Anybody else no...

shipping refund issues for returned items

Please advise if you have any info on this. Thank you!!Seller for over 12 years, but this is a new issue for meI'm in Ontario and use Canada post. Having buyers from the US ask to return items lately, and want me as the seller to pay the return shipp...

I can't believe this!

So, I don't sell many packages within Canada, postage is too high, just a few letter mail. So, I didn't expect to use any free Tuesday CP shipping.True to form, 4 Tuesday's go by with nothing. Then today I get THREE Canadian packages, so I get to use...

WOW I'm setting far too many BAD records in the last month....

A new record for number and amount of "no payments" in a month. 1 buyer from Australia 16 (auction) items about $500 US (they have a number of positive feedbacks saying they didn't pay hopefully my 16 puts them over the ledge)1 buyer from USA, 1 (auc...

Are There Any Benefits for Being a Top Rated Seller?

I read that you get free promotion credits? Is this true? Anything else?I find it difficult to know how I achieved top rated status, what the benefits are, and it seems easy to lose it with one or two bad transactions....Does anyone even really care?

wrong currency conversion on sending offer

Just to let all know to be sure to check the currency conversion from US to Canadian $$ on your . com listing when you send an offer to a watcher. On .com I lowered the price of an item from $50 US to $45 US, but the Canadian $$ was shown as $34.44 a...

Time to list in Canadian Dollars.

In the "good old days" eBay.ca has always recommended listing in US$ instead of Cdn$ on the basis that Canadian sellers would have more chance of success listing in US$. Times are changing. Today, during the Weekly Board Hour, eBay.ca advises: "In a ...

Uggh spider senses tingling for sure, my first code "10" small packet....

A note that I'm a stamps on the box kinda guy, so I have all the rate tables printed off to figure out my postage costs. Today sent something to Mauritius. The small packet code for them is "10" (code 10 also includes the likes of North Korea, Syria,...

Friday Smile!!

Had a dream last night that instead of the shipping supplies coupon we currently receive it would be replaced by a coupon for "gummies" but in very limited flavours. I guess if that is not to your personal preference, Just say no to "gummies" !! -Lot...

Resolved! "Get it sold by sending an offer to buyers" does not work

Hi, eBay is giving me the option to "Get it sold by sending an offer to buyers interested in your item" for an item that is been watch by a few people. But when I send the offer, I have the error message "ITEM IS INVALID" I checked that the item is s...

Revising a Listing and Ebay is Trying to Charge a Fee! (Offer was sent, and Accepted)

I often adjust my prices in my listings, update a descriptions or add a photo to stay competitive, or to get rid of old stock. Ebay never charges for this. Today for the first time, I tried to revise a listing and it keeps trying to charge me a .34 c...

Sold item but suspicious sale

So a buyer messaged me wondering if an item was still available etc. and the messaged seemed a bit suspicious. I said yes and they replied that they will buy with their other account. I then get an email saying the item sold. I looked at the account ...

eBay Updates

Okay, so about twice a year eBay feels compelled to make "improvements" to its various processes and rules. Recent changes to item descriptions and categories are forcing me to spend hours relisting each item individually, rather using the bulk relis...

Resolved! Buyer wants to change address.

Just had a sale and payment for a craft book, then a message asking me to mail to S. Korea, not the US address given. Only 1 feedback. I explained that I have to mail to the address given on Paypal, now I am not sure about it. I have Korea on my bloc...