Seller Central

Which countries qualify for Canada Post Small Packet International?

Hello everyone, As a Canadian seller, I like to use small packet international to mail out international orders, but I don't know the destination countries that qualify for it. I checked the website, but couldn't find any list. Does anybody all the c...

Old address comes up when I try to print an invoice

Hi all. I moved 3 months ago. Now when I try to print a packing slip from ebay, it still shows as being shipped from my old address. I've changed every setting I can find on both Canada & US site. All my ship to & from addresses in my account setting...

Once I upgraded my store nothing has sold.

I upgraded my store from the $25 to the $65. And since I did that nothing has sold in my store. Very upset about this. Any help out there to what may be going on?

Sales tax for US buyers

I got an email that outlined the internet sales tax. I sell on .ca and .com. Does anyone have a clue how they are going to make us collect sales tax on our US sales or will ebay do it all like they do for Australia?

Help Needed Before Unsold Listings Disappear

I am in a quandry of what to do. I closed my store Aug 1/19 as I need a break. I have had 2 close family members pass away & am not able to deal with selling full time right now. I know that my unsold listings will be saved for only 90 days. I have o...

I am confuse about the "send offer" tool...

I do not understand how functions the "send offer" tool. I have sent offers to a lot of watchers for a lot of items. Today, a client wanted to buy something he received my offer for, but he has no way to apply the discount offered. Same thing happen ...

Can we no longer combine items after payment?

I used to be able to go to my Sold items and the menu would allow me to combine items (or even to uncombine them). I recently had a buyer pay for two items about a minute apart and wanted to ship them in one pkg. This seems to have disappeared now on...

Help with refunding buyer

Hello! Last month i posted up some baseball cards onto my store but i decided to give them to a mate of mine, i then forgot about the listing entirely, until i checked my ebay and realized that it had sold a few days before, i cancelled the order imm...

Another Glitch???

When I tried to click "See more" and nothing happen. I need to be able to click and check my Sold History. It has been like that for 2nd days now. eBay needs to fix it up and for good, no more so called glitchs!! Thanks.

Is there anyone that would like to help me do an analysis of another seller?

One of my competitors that sells CD's similar to what I have, is selling way more than me and I want to figure out why/how.The differences.He has 643 listed, no store, all listed on .ca shipping is 4.00 Canada; 10 to US and 13 to UK . He has sold 176...

Resolved! Putting message on chat to Tyler

I keep going to the weekly chat by Tyler, and just can't find how to put up a message. Can someone help?

Resolved! website offering my ebay items at different prices

I just came across this site yesterday it's https://www.tflsapypdesign.xyz/and they have somehow put my items (and many other ebay items) on their site at higher prices and they say this "Items are generally shipped out within 24 hours after payment ...

check your listings page, it show me that i can now send offers, to watchers..

when i click on my show listings, it shows me that i can send offers, on 120 items, that all have watchers.. Has anyone else seen this yet. And if so do you know how long the offers are good for,i would assume 48 hours, unless the item ends sooner.. ...

Nervous about first sale. Something seems fishy

Over the last month or so I have had many offers for broken video game console that I am selling for over $200 CAD but nobody bought it for the asking price until yesterday.I got the email from ebay saying the item sold but pending payment. Then I go...

Hello!!?? Are there any buyers out there?

Hi ebay sellers. Been a seller for many many years on ebay. Took the summer off essentially, just a couple of listings that just sat and sat. Considered putting up more but not sure if there is a point. The few that are up have will not sell, no matt...

Resolved! Other Shippo users hitting a brick wall today?

Regardless of how many times I sync orders and refresh (a trick that has always worked in the past) my new orders won't show in the Shippo log to enable me to purchase and print postage from it. Super weird. Of course, I could create a new order from...

Got this today: 1 Day handling time default "change"...

Ughh every day something new to think/worry about it seems. This sort of does affect me because I use "2 day handling time" as my default. I'm not exactly sure what "updating the pre-filled handling time value in the listing flow" really means, but I...

Item says sold but does not appears in sold items or payal

Buyer contacted me wanted to know if I received payment.I did not,however the item on my end says"You sold this item' but does not show up on paypal or my sold list.Any ideas?

mis-catagoy listings

Ebay you need to start policing seller listing violations.Have been seeing multiple in the WRONG category listings, For example in the first 3 pages of listings R/C Hobbies I was looking at, easily 7-15 percent PER page with items having NO BUSINESS ...

Resolved! My ENDED LISTINGS disappeared

I had about 50 ended listings that I ended as BIN and was preparing to relist them in auctions (just to optimize my store's limits)Did the group of four and presumably deleted the group of "not-relisted" instead of 4 relisted. Does anybody know if it...

Top tips for selling your items on eBay

I got the annoying message too often from eBay: "Improve your listings to help your items sell Hi.......We noticed that some of your listings are missing important details, and we've got a few suggestions for you. Our research shows that you listings...

Any way to get MORE than 500 free listings per month?

I get 250 in both my store and auction. But I have a ton of hockey cards to sell, ASAP. Would love to see if there is a way to get more free listings per month? Also did there used to be special PROMOS every so often giving sellers free listings?

Devin Wenig steps down as head of eBay

Devin Wenig steps down as head of eBay Link to ...... https://techcrunch.com/2019/09/25/devin-wenig-steps-down-as-ebay-ceo/ Lots of information on the internet.

terapeaak.ca

does any one know when terapeak.ca will be up and running. spoke with someone at eBay last week and they say there is a glitch- still not fixed. I have tried to log in to terapeak.ca several times without succesanyone know anything?

Cannot add Economy Shipping option to US from Canada

I am using ebay Canada to list my item and I dont see the option for Economy/Standard Shipping to USA. My only options are Canada Post, UPS or Fedex . What can I do in this case? My plan is to ship the item via cross border shipping services as they ...

My experience with the small packet UR999999999CA numbers

I've seen reference to the fact that at least within eBay the small packet UR numbers on the labels are sometimes showing tracking progress. So I've done an experiment to see, here's what I found: Note that I'm a stamps on the package kind of guy, so...

Cancelling payments

Hi, I am needing help canceling a payment sent back that a customer needed to be refunded for. Can this happen?

If you will be shipping Sunday night-- Sept 29

Canada Post - Developer Program Outage Sunday September 29, 2019 Dear Developer Program Member, Canada Post shipping systems will be unavailable while we perform a technical upgrade from Sunday, September 29 at 12 a.m. to 7 a.m. ET. We apologize for ...

Resolved! Creating a second eBay account to sell on?

Hello everyone, I'm interested in creating another eBay to sell on. My current ebay account I sell mostly toys on. I'd like to create a separate account to use with my Dad and sell collectible items such as antique's, vinyl records, etc. Does eBay ha...

29 Warnings For Selling Off Of E-Bay For the Same Item

Yesterday I received 20 warnings for selling off of E-Bay and today I received 29 more warnings all for the same item which was a BIN. This the first time I ever received a warning for selling off line. It must be another glitch in the system.