Seller Central

Free Shipping Labels Acquired During October Promotion

There was some question as to how long the tracking number would be valid if these labels were not used for several weeks or months. I wondered the same thing ... I knew the label would still be valid but I wasn't sure about the tracking number. As a...

Resolved! Is it Possible to Reverse an Accepted Return and do a Partial Refund Instead?

I accepted a return but then the buyer and I negotiated a partial refund after I'd already started the process. Is there a way to send a partial refund once you've already accepted the return and close the case once it's been set into motion?

Cancelling bids from low-feedback buyers

I've used the "buyer requirements" checklist before, and I've seen listings where people ask would-be bidders with low feedback to contact them before bidding, but, are sellers allowed to do this?It doesn't say anything about being in a country they ...

Ebay shipping

Does ebay charge for selling on ebay ?

buyer wants me to send item by purolator and says it will be free for me

Hi everyone. I have just sold an item on ebay and I've always sent my stuff with Canada Post with no issues and even recently despite the on/off strike. This method of shipping is clearly stated in my auctions. The buyer has bought the item and wants...

New Promo

List 500 auction or fixed price - free listing. Dec 9 to Dec 16 Check your My ebay or Seller Hub for the invite to activate

I try to list an item but it shows up as 'item location not filled in'

So I keep trying to list an item, but every time I press the 'list now' button theres an errror message saying that I didn't fill out my item location when I did. When I try again, it just keeps happening. I've tried different variations of the posta...

downside to part refund if buyer hasn't opened a case

A buyer had a problem with a purchase,he asked for a partial refund to settle.I don't agree there was a problem with it, but the amount is about half the shipping cost I paid.So the part refund is much better than a return from a SNAD claim. But... h...

Return shipping label US to Can

Can one purchase a return shipping labelUS to Can on paypal or one of the new shipping sites? I'm stumped... buyer requests return...we did not use a preprinted label for it going down,only computer printed address with the p.o. providingthe rest/bar...

Resolved! How to send an invoice after sending a refund?

Sent item to Scotland on valentines day, buyer says it did not arrive, I issued a full refund. Today buyer says he had to pay to pick it up at the PO, and wants me to pay the taxes and duty owed(ha ha), phoned ebay, they want me to send him another i...

Selling Internationally on eBay.ca Is A Trainwreck

I'd love to know how the rest of you guys sell internationally from eBay.ca (and by internationally I mean beyond Canada & USA -- for USA I use flat rate pricing and that works pretty well). Here's an example. A guy in Austria wrote me wanting to get...

Canadian Blu-ray Sets not playing for California buyers

In the last year I've had 2 buyers from California claim the Blu-ray discs I sent them weren't working. The first set came back & they worked fine so I didn't know what to make of it. Now this has happened again & I'm totally confused. I never have a...

Online auctions

Got a message from ebay about updating return policy ??

Ebay Listing Policy violations not being addressed.

Why eBay chooses to do nothing about repeat offenders violating policy is beyond me...It's disappointing to say the least. I watch sellers continue to list counterfeit / copy material (coins in this case) with almost no enforcement by Ebay. The repor...

What's with 'May Not Ship To Canada'???

I am in canada but my ads show this """Why does show may not canada""" i sell digital goods so would like to ship anywhere in the world but i can't seem to find anywhere to change this i am loosing lots of sales because people think i can't ship to t...

Promo 100 Auction Style Listings Dec 3-9 Invite Only USA

100 extra auction-style listings, FREE. Includes Buy it Now!Pay no insertion fees on up to 100 auction listings. Excludes 1 and 3-day durations.opens in a new window or tabStart:Dec 3, 2018 at 12:00am PSTEnd:Dec 9, 2018 at 11:59pm PST

Thank you Postal Union for destroying my business

I dont know how its going for you, but Im listening to Crickets. Every year at this time I am super busy , if not for only 2 to 3 weeks. But this year , it's almost costing me more to list than what I make. I hope all you Postal workers have a great ...

Resolved! Max Shipping Weights?

Howdy everyone - Sorry to impose on you this afternoon, but I'm having a devil of a time looking into a shipping calculator issue to get addressed and need your help! I have been digging into Canada Post's website and cannot find min/max weights for ...

Expedited or Xpress Post to USA??

Wondering if any one had any experience with either of these postal services. I am supposed to be making a sale to the US tomorrow & I am pretty sure they are going to want it for Xmas. As it is heavier these are the only 2 options available currentl...

eBay PLEASE Fix "Reply With Offer" AND "Send an Invoice"

I'm on ebay.com and I do not see the option to send an invoice although I followed the instructions here:https://www.ebay.com/help/selling/getting-paid/sending-invoices-buyers?id=4139&st=2&pos=1&query=Sending%20invoices%20to%20buyers&intent=invoiceWh...

Return Label

I accepted a return from a buyer. A while back I had another return request but I was able to upload an ebay shipping label. Is that only available for U.S. to U.S. returns? I can't seem to find it. Thanks.

Resolved! Shipping

What is the cheapest way to ship from Canada ? I usually ship with Canada post and they've done an excellent job so far but is there any cheaper option

Resolved! USPS closing Wednesday, December 5th for National Day of Mourning

As title says, USPS closing tomorrow, December 5th. As of 5 mins ago there's been no allowances made in seller "ship by" requirements. Ian

Started selling 20 years ago today

Lots of changes since I started. There was only .com There were only auctions No Paypal. had to wait for checks, money orders or cash and wait for them to clear Had to pay another company to load pictures Almost everyone left feedback In those days, ...

Duplicate Relist Email

Just received a duplicate relist email. A first for me. Confirmed both include the same listing id number so it did only get listed once. Now if only we could get rid of the entirely useless Check your special offers and make more money! portion of t...

The Formula for Ebay Fees?

Does anyone know the formula for calculating a Final value fee?I sold an invoice item for $60 even and the charge came out to $6.78. TThe Ebay listing fee for the item is %10. I also live in Ontario so I suppose there is a GST of 8% in there somewher...

Ebay return policy change ..

I don't pay much attention to ebay changes much and had no clue ebay changed return policy for sellers apparently this happened a while ago . My account still has pre made return policy for 3 , 14 day seller pays and 3 , 14 day buyer pays (4 policies...

Exaggerated Warnings from ebay on postal delays?

I had two buyers tell me after they purchased ebaytold them about our strike in a message. I list on ebay.ca. But I jumped on ebay.comwithout logging in, searched for one of my items,only to find the color flagged warning about ahandling + delivery t...

INR and Refunded Buyer - Now a second case has been opened...huh?

I refunded an overseas buyer on Nov. 22 because they were getting impatient after not receiving their package (they weren't willing to wait more than 3 weeks). The money for the refund came out of my bank account the next day.A week later, buyer says...