Seller Central

Resolved! Can't seem to get views on my items and can't seem to sell them

Sales down 50% since 2107. Have revised my ebay listings several times and still can not get on Ebay.com BEST MATCH. US Buyer are 96% of my sales. We have 900 Ebay.ca and 900 Ebay.com listings in both dollars. Considering Crazylister help to fix. Any...

Are We No Longer Receiving PayPal Payment Notifications?

Hi everyone .... long time I haven't been receiving payment notifications for about a week now. I know this has happened on occasion in the past and then we would receive them all at once. But it's never taken a week to get them. I checked my prefere...

ebay I love yea, please get your act together!

Even now, I still enjoy selling on ebay. The last couple of years have been a challenge, glitches galore, missing photos, slower sales, way more work, but there have been a few positives that makes selling here worthwhile. Most Canadian sellers alrea...

What, if anything, would you do about this feedback? Reply, ignore. Bite someone?

It grates because I was hustled. There was no 'missing' anything in their bundle, I don't make that kind of mistake because I follow a time-tested process, and everything the buyer said and did screamed, 'Gimme something, I still want what you sold a...

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Buyer says not as described , full refund or no ?

Hello, So my buyer has requested a refund stating item "Doesn't match description or photos". The item in question a ladies top, 100% matches description and photos. It is just that it is a small, and all measurements are included in the listing, but...

$1 FVF promo for this weekend (Sept 8-9)

By invite only -- check your promo section on ebay.CA or your emails Benefit: If the qualified item sells, only a $1 FVF on item value and $1 FVF on shipping (if you do not have free Canadian shipping). First 5 listings made after you activate the of...

Canada Post shipping discounts for Ebay

Is Ebay making progress re-negotiating reasonable shipping rates with CPC or are we stuck paying the already ridiculously high rates offered by CPC?

USPS alert

From the USPS website:"Alert: Due to Hurricane Florence, many Post Offices in the projected path have or will suspend operations.Deliveries and other services in the region will also be affected." Hopefully ebay will make allowances for delivery time...

USPS returned pkg but sent to correct address

I mailed a pkg to the US and USPS returned it to me with a sticker that read Unable to Deliver and written on pkg it said wrong name and not known at address. Checked with buyer and address on pkg is correct and I also was able to see the house on Go...

get ready for your final value fees to potentially go up....

So long story short.. i had a buyer who purchased 8 items, they were all sent in one package.. Buyer opened 8 cases of item not received.. i provided tracking, and all cases were closed...in my favor.. Now my service metric update shows 8 items not r...

Resolved! Big Issue with listings.

I am on the phone with ebay and have been for the last hour. I have about 630 listings on .ca. I have a store that allows me 1000 free listings and then I had the extra 500 because of the photo fiasco. I used 26 out of the 500. Yesterday, I had about...

To ship Worldwide or not to ship Worldwide, that is the question....

Once again, I find myself wondering if the cons of shipping Worldwide really do outweighs the pros. Looking at the Buyer Block log as I occasionally do, I see I missed about $250 in sales to two buyers in blocked countries, one in Saudi Arabia and th...

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Resolved! Received second legal threat - eBay told me to ignore... Would you?

Hey guys! So this is the second message I get from this person.Both time I called eBay anchor store support and was told to ignore it. I have very little items from those brands and it wouldn't be they end of the world to remove them but I don't want...

Do you think Canada Post will do the Free Ship Tuesdays in October this year?

I'm wondering if they will offer it for a third straight year or abandon it because they're in the midst of labour negotiations. I couldn't find anything from Canada Post about a 2018 campaign, but maybe it's just too soon for that.

Promotional Listings

I noticed that we cannot access to the information of how many left on com. I can see the information on ca but not com, so how the heck can we knew how many left auction style and fixed priced auction on com? Anyone knew or is it just another glitch...

Problems loading pictures

I tried to list an item with 12 pictures, I got to 8 pictures, and there was no way to add the others, even though it says "list 4 more pictures". Anyone else having this problem?

Why is ebay/Paypal charging 3.7 % instead of 3% to exchange my moneys canadian to us funds.

This subject was discussed a while back and I think I have a good solution for anyone who is selling from Canada to different countries...ex., US, Australia, Europe, UK, Japan, etc. I have recently found a solution that helped many different ebay com...

Where can I find the ebay.ca shipping supplies coupon code for store subscribers?

Hello,I am having a hard time finding this elusive shipping supplies coupon code for this quarter of 2018.Does anyone know where they hide it and how to access it?I did not receive an email with the code like they promised.I have a basic store subscr...

Are collectibles on the Canada site allowed to still have 14 days buyer pays returns or not?

If yes (which is what the update said btw) PLEASE fix it so the listing form/bulk editor reflects this. Right now I STILL am getting warnings when I relist and the drop down menu for new listings ONLY has 30 or 60.

Scammer sellers on ebay

For long time didnt have a time to browse around the platform but what i just saw shocked me .I browsed in two categories handbags and luggage .Sellers misrepresent the location of their items and imagine they are top rated even all the negative feed...

September Policy Updates from Dot Com

An email just arrived from dot com regarding eBay's September Policy Updates. Here are the "Highlights". Hopefully, a similar letter will be drafted by dot ca to Canadapost, but not holding my breath. As for the USA to Canada De Minimus, we know how ...

Who is this Artist?

Hello everyone for the life of me I cannot read the artist signature! I have tried Pico, Fico...nothing. Looks like Tin Tin... Does anyone recognize this artists work or can read the signature? This is from an estate sale in Senneville Quebec. thanks...

Outdated Statistics

Traffic reports are stuck at Aug.28th.Seller Level (Global) is stuck at Sept.1Please EBAY, update the stats!

Any word on the potential Canada Post strike????

Received a credit card bill, saying, with the potential Canada Post strike, here are your options.. I almost forgot it was that time again,, anyone heard anything.. I know last time / I think 2 years ago, I put my store on vacation mode, with hidden ...

Sellers Restricted Account

I got my account restricted on my account due to copyright issues. I was selling dropship items and some of the images were the problem. When I called eBay to ask them about it, I was told: "Normally we give a few warnings, but for you, we decided no...

Auctiva listings on eBay

The photos that should be in the description of an Auctiva listing are not being shown on eBay An absolute mess on all of my Auctiva listings All of my photos are showing with the gallery photo at the upper left corner of a listing on eBay. I am save...

WARNING for those in the professional recording community

Ebay no longer values the individual auctioneer. If you are a recording enthusiast that has sought after professional recording equipment for sale, and you want to sell your sought after stuff...there are other sites that will only charge you 3.5% of...

Extended delivery times for sellers with high INR?

Found this by accident while looking for something else.https://pages.ebay.ca/seller-centre/news/seller-updates/2018-fall/service-metrics-and-shipping.html#service-metricsFrom: https://pages.ebay.ca/seller-centre/news/seller-updates/2018-spring/timel...

Resolved! buyer claims refund, but received item, eBay sent refund anyways because they are sooooooo slow

This is so frustrating... A greenhorn buyer, not knowing how the system works, claimed an item not received. Not even 2 hours later we answered his request and said sorry for the inconvenience and if they would be able to wait for another couple of d...

sold item as for part not working, return requested because its not working...

hi, so i have many cellphone broken that i sell for parts or not working. ebay seam like the right place for that... i think its clearly stated... broken, no return for parts etc, i dont see how i can state it more clear.. the thing is i always got m...