Seller Central

Ebay refunded a buyer before their package has arrived

I sold some vintage Pepsi cans on September 19 (it’s going to Spain) and shipped them out. On October 6 the buyer opened a not received case with eBay. I told the buyer that their order was shipped as ‘surface’ so it will be getting there by boat, an...

So...how did this past week's "Free Tuesday" shipping go? :-)

After Canada Post's mess-up on the first "Free Tuesday", I'm wondering if anybody who used the feature encountered any problems on October 16th? I'm thinking of giving it a try on the 23rd, but I don't want to end up being accidentally charged for Xp...

Shocking! Underpaid Postage!

This is what I woke up to this morning: The e-mail has my full name on it, the tracking number is valid but ............. wha-a-a-a-t? It was a parcel shipped and delivered to Halifax at the end of May. I paid $14+ for expedited postage. I checked my...

How to cancel the order?

It really suck that eBay changes around or remove things like "cancel the order"!! I used to see "cancel the order" before it disappeared. All I see isAdd Tracking numberMark as shippedLeave feedbackView order detailsView PayPal transactionView Purch...

Resolved! Adding to (small packed) they option of, its they buyer responsible if its lost

For the love of everything that good. Please oooo Please, why is this option do not exist. Adding to no tracking packaging (small packed) they option of, if lost i dont pay back. Why i have to pays for loss packing. Can i add in my text, that if he t...

Unrealistic delivery estimates

Yesterday I had a sale to France and invoiced the buyer for the sale plus international shipping via Canada Post International Tracked Packet. This morning the buyer paid (Saturday Oct 20th). I have one day handling which means that I need to ship by...

Resolved! Late mailings penalized?

When the Toronto area went on strike for a couple of days, I put my store on vacation because the central mailing center in Mississauga is where are our mail is processed. According the the CP website, there is a large volume of mail there waiting to...

10% off purchase price -- ends Friday morning

No minimum price. Shop for eligible items. (See below for exclusions).Pay for your item by 8:00 AM Eastern Time on October 26, 2018Enter the Coupon code in the redemption code field: PICKUPTEN Terms & Conditions:The Coupon is a 10% discount, valid fr...

Very bizarre behavior of ebay algorithm

I did extremely well last month on my sells and suddenly nothing at all, not even one sell. Sounds fishy to me. Look like ebay conspiracy or favoritisme. Is that normal? Maybe i should sacrifice a cat to a deity. Any good one that work ^_^

Ebay forcing my fixed price listings to "Your listings can now accept offers to attract more buyers"

As of recently, ebay has been forcing my buy it now fixed price listings into "accept offers". I don't know why this is happening constantly, I can't find out how to turn this off like it used to be.I'll attach a picture of the exact email notificati...

Resolved! Why am I not selling at all? (new seller account)

For the most part my images are good quality and my descriptions are concise and clear. I see no problem, but for the usual--that shipping from Canada is less than ideal, and also, I am not going for the lower end of pricing either. But only one sale...

Possible change to US Customs Informal Entry Rules

I was told yesterday by the Border agent as I was entering the USA that I would be required to use the ACE manifest system to electronically submit my shipping manifest ahead of my crossing effective the end of October. I currently use form 7533 and ...

Preparing listings while store is "on vacation"

Given the uncertainty around the postal dispute (i.e. who knows what kinds of delays will be involved), I'm considering putting my store "on vacation" again for a while. I thought I'd get busy in the background drafting listings, and have them ready ...

2018 ebay Entrepreneur of the year Awards.

This year ebay seems to have hit a home run on all of them, https://pages.ebay.ca/eoy/winners.html Your thoughts?

Authenticity check?

I just want to ask if whoever know if this silk square scarf is authentic or not?

New to ebay - can someone check my listings so far?

Hi, I just created my first 2 listings. Before I continue, I would love your feedback to ensure I have listed them properly? Especially when it comes to shipping! I'm not sure what to put in the fixed charge. I was going to put free shipping but agai...

Mistake using shipping supply coupon

I just tried to purchase envelopes using my code for shipping supplies, but I didn't see the place to put the coupon in, and ended up being charged for my purchase. I asked to cancel it and was given a refund. I was on ebay.ca but I couldn't see the ...

Resolved! Should I allow a buyer who joined today with no feedback?

I'm new to selling. I have an item for sale for a few hundred dollars. A buyer just bid who created his account today and has no feedback. Should I be worried or possibly cancel his bid?Any advice appreciated.Thanks

Bid Retractions Highest I have ever seen Glitch ???

I came across this bidder on German E-Bay. He hasTotal items bid on 7412Bids 1681 Seller & % with this seller1 Month Bid retractions 6326 months total Bid retractions 1539They had have clearly bid on items from this seller but it shows 0 % with this ...

Whats next.

https://www.marketwatch.com/story/ebay-sues-amazon-accuses-it-of-illegally-poaching-sellers-2018-10-17

Can we list products in US dollars on eBay.ca ?

Just was browsing eBay.ca and find Canadian sellers to list their items in US dollars .They ship from Quebec .Did i missed something lately ?

What is file exchange?

I have been using turbo lister however I am looking at alternatives. Tyler mentioned file exchange. I do use that to create an inventory list on excel. I noticed on a listing this and was wondering what else does file exchange do.

Experience with tracking Expedited Parcel? Parcel sorting plant location?

I sent a parcel from a Shoppers PO this morning, not my usual PO but one in another city - Burlington ON. Expedited using the Canada Post Small Business #. I watched the PO lady put the Expedited sticker (with the "2") then take it into the back. Del...

Resolved! Looking to download sales report

Hi there, previously in the old eBay layout I could download the sales report and I could select from precise dates and have that report sent to my email. However now I can find that option anywhere in ebays new layout, Can someone send me the link t...

Resolved! Can I still download Turbo lister?

It seems the edition I have is corrupted and I would like to have it. Any idea where I can download it?

eBay branded airjackets

Hi. Would there be anyone in the GTA area that regularly uses the eBay branded airjacket, 9 1/2 x 13 1/4 (with blue print)? Note to the mods. This is NOT an offer to sell or buy.

Isn't it funny that as soon as you have tracked shipping, your "not received" items goes to NIL.

Right now, since I have all my shipping tracked to the US and internationally and haven't yet had any issues of not received, (touch wood) and the only not received item is I have gotten is from Canada where I don't track. The only feedback that this...

eBay helped thieves steal from me!

I'm baffled at the outcome of this result. So I listed an item which included the eBay general description in it. At the bottom of the eBay description, it stated what was included in the lot. ex. Batteries, Charger, Stand. ( I didn't notice this in ...

Resolved! Is there a way to put a bulk note on all listings?

I want to put a note on my listings explaining that delivery of packages might be delayed because of a potential rotating Canada Post strike, but I can only see a way to do each on individually.

US de minimis - possibly lowered to 100 for Express shipments? Clarity and updates, please!

As per the following information posted on the eBay blog: Finally, the terms of the USMCA suggest that the US will lower its de minimis threshold to $100 (from the current level of $800) for Express shipments. eBay is investigating this aspect of the...