Seller Central

Considering ending my store subscription

When I opened my store years ago and the standard for a non store seller was 10 listings per month (if I remember correctly), the store made sense. I'm not a prolific seller though and struggle to maintain much over 100 items for sale at given time. ...

After the Good and the Bad, comes the Ugly - eBay's Late Shipment Defect

I think too many people, me among them, are slow and too quiet in recognizing the good things about eBay.So let's start there:eBay provides unequalled market access in an environment that is mostly well regulated and even-handed for buyer and seller ...

Reveal ID of Buyers who leave negatives too sellers

Ebay should reveal the Ebay ID of Bidders/Buyers who continuosly leave Negative feedback too sellers for reasons the Seller can decide are not justified. I noticed that if you check feedback of other sellers there are negative feedbacks that the ID o...

Does MP ever withdraw from your CDN bank acct?

I'm just about to sign up for MP.I sell on .com.I have a $USD acct at my Canadian bank. This account charges a fee for every withdrawl. Are there times when MP takes money out of your bank acct? For those of you who've been on MP for a while, how oft...

I switched over to MP on Monday and my sales have dropped off a cliff. What about you?

I switched over to MP on Monday June 8/21 and my sales have dropped off a cliff. I usually have about 15 sales a week and have only had 2. Has anyone else experienced a slowdown when you were switched over?

My Item Does Not Show Up In Ending Soonest Search

Hoping someone can help here. I'm new to selling on Ebay so not 100% sure how all this works. I have an item that is listed as a Buy It Now that has spent its 30 days listed and is ending soon. However, when I go to search for my item on Ebay within ...

Sales drop off collides with MP conversion messages? Things that make you go hmmm...

For those who's sales have dropped off, did they drop at about the same time the "you need to register for MP messages" started? As others have mentioned, my sales on .COM now have all but dropped off. I noticed this morning that I got my first email...

Are eBay Labels still using last month's fuel surcharge?

Although I have never used eBay Labels so far (I always move on straight to Shippo), I couldn't help but notice how the rate it was quoting was always off by a couple of cents. $16.98 for Tracked Packet USA 500g instead of $17.02. $14.00 for Expedite...

Observation - eBay Labels

I don't use eBay labels but just spotted this for a recent order on that page. Has anyone using eBay Labels seen substantial savings with the service as of late? Major savings with Tracked USA compared to Expedited/Xpresspost. -Lotz

Managed Payments Glitches

So i was invited to Managed Payments and was told i could have my 65 thousand items which are sold on .com in US dollars all put into a US holding currency, and our fees would be taken out off the top. ebay posted it was a one time lifetime decision ...

switching to managed payment time line..

i am asked to have all my details in by the end of the month.. how long did most of you wait, until they switched you over,, was it right away or a month later,, i am the middle of the month billing, so i would assume it would be close to there??

Amazing Customer (Seller) Support

Customer (seller) care and satisfaction have definitely reached a new level at Ebay Canada. Just recently we received this from Ebay. You have missed the deadline to register for eBay to manage your payments and, effective today, your ability to crea...

Resolved! Scammer chargeback

Buyer opens account on April 15th, buys $400.00 item from me. Waits 25 days and then files chargeback with their credit card company saying I shipped another item. And even though I've been a seller for a decade and have over $20,000 in sales, scamme...

Ebay does make interest of your money in Managed Payments

Have you noticed the wording? Payouts for eBay transactions are initiated to sellers’ bank accounts within 2 business days (Monday to Friday, excluding bank holidays), unless the seller requests weekly payouts. eBay does not earn interest on pending ...

CANADIAN SELLERS, WHO LIST ON .COM AND HAVE SWITCHED TO MP SUCESSFULLY, CHIME IN HERE

I am being forced into MP by June 15. In the last few days i have read scores of horror stories regarding Canadian sellers switching to MP with disasterous results. This has got me very concerned. I sell mostly on .com and have a .com store. I also l...

Resolved! Shipping labels with MP

What is the simplest and most economic way to print shipping labels when on MP? Like most sellers I have always used Paypal and find it so easy to use. I have never used any other method. Can others hear let me know what they find is the best alterna...

Canada Post + Ebay = No chance for the Seller

Hello, First time posting but I read you guys often. This is just me sharing an experience I had. It is a bit long so sorry in advance for that: I sold a 225$ Nike Running Vest that I had purchased at a local store, brand new. I think I paid 25$ or 3...

Canada Post fees rising in September and January

https://m.communications.canadapost-postescanada.ca/nl/jsp/m.jsp?c=%40zHYNywj1%2BbfFAUeb0IXoPtlW5OpfcHn4NKfQ57sTTDw%3D Rises are on parcel rates and not on lettermail which has to be approved by Parliament.

Resolved! Has everyone added their SIN on the MP form?

I still keep being asked to confirm my bank info. I phoned eBay and they told me I have to add my SIN on the form, but I am not sure about doing that. Advice please. I am just waiting for the micro payments and I am hoping that will then complete the...

Resolved! Payment Disputes and the New $20 Fee

Yesterday a buyer opened a Payment Dispute in the amount of $12 for a $16.99 item, citing "Not As Described". 3 days after shipping. Without contacting me.In the dispute, I'm given only two options: to challenge it or refund the buyer.No option to ha...

Where do you create listings? .. being asked when signing up for MP

What does this question mean and what are the implications. The FAQs are not very useful, doesn't really explain what it means and what am I gaining with one over the other option. Is this related to Cross Border Trading?https://pages.ebay.ca/useragr...

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Hidden Secret about Ebay Managed Payment

I have been on managed payment for about 2 months now and everything seems to be working fine for me except a few minor glitch here and there...but overall it was a seemless transition. Until the crap hit the fan. The infamous; buyer disputed the cha...

item not received request refund will come from ebay?

a buyer has opened a INR request because the item is stuck and tracking is not updating. I spoke to a ebay rep on chat and she told me that because it's not my fault, i will not be forced to refund the buyer and ebay will pay the buyer on my behalf??...

Selling Limits for a new Business Account

Hi There! I currently have a successful online shop and am looking to expand my business online using multiple selling platforms, so I created a new business account on ebay. I offer stencils that I have designed and and professionally cut myself. Ea...

Managed payments US payouts.

I was reading some of the boards as I am a seller who sells both on .ca and .com. They just switched me over and I just checked and I can't see my USD account on my file that I registered. I thought well maybe it is on .com and no, refers me back to ...

Managed Payments USD to USD Canadian Bank Account to Paypal USD Balance?

With managed payments having backtracked on the initial promise to allow USD payouts to US based banks for Canadian sellers I'm looking for a solution to keep everything in this chain in USD with the flexibility to move those funds back and forth bet...

Automated tax reporting international compliance - here is how governments exchange your tax info

Some sellers on ebay do sales on multiple patforms and perhaps have income deposited in other justictions and perhaps multiple bank accounts for different platforms. Just be aware the CRA in Canada, IRS in US and equvalent tax authorities in other ju...

Resolved! Another MP question

I have a checking bank account with Credit Union, but not with a credit card. Do I need a credit card # to use it?

Sold an item, buyer paid, but no reponse on buyer to arrange for pick up, what to do?

It has been a few days since the item was sold and paid for. I have been trying to reach out to the buyer to arrange for pickup, no response. What is seller's obligation here? Keep the item indefinitely and hope the buyer will respond? Cancel the tra...

Managed Payments Question

Ooops. I'm about to sign up for managed payments. I opend a US bank account today because I want to get paid in American dollars. The first question asks if I only list on eBay.com or whether I also use other sites such as eBay.ca etc.I do list an it...