eBay

Can't close unpaid item case.

Well here's another new ebay glitch. Opened an unpaid item case after 6 days. The buyer paid almost immediately after I opened it. Since it no longer shows up on my main page I assumed it automatically closed when payment was received. Got a message ...

Buyers that use the wrong return reason

So, recently I've been receiving return requests with the wrong return reasons. For example, one buyer stated an item didn't fit, but opened a return case, stating "Item wasn't as described". I provided measurements and even provided extra measuremen...

is feedback removal on free return shipping still a policy ?

I remember ebay announced they are going to start removing negative feedback on items the buyer returned for free no matter the reason . Is this still a thing I have a feeling I might get hit with a negative from a Bad buyer based on our messages and...

Canada Post Delays Due To New Sorting and Scanning Procedures?

I've had several complaints about late/missing packages in the past couple of weeks. A lot of my packages to the US are untracked, so I started tracking some this week and I've noticed weird activity (going from my post office to Richmond - and then ...

Comparing Sales Over the Years

Doing some housekeeping .... and shredding eBay files from 2017. It made me very sad. Media Sales: 162 (2017) 29 (to date 2019) Sales in 2015 and 2016 were 257 and 214 respectively. Understandably, fewer people are buying hard copy movies and music b...

Lost Items - Best Way to Re-Send?

Wow - I've had some bad luck with Canada Post in the past couple of weeks! I sent packages to two different buyers the US - one was tracked, the other was not. Both have gone missing. The one that was tracked showed it going missing from the get-go -...

Shipping info

EBay should require buyers of sellers to give a phone number.Constantly have to send several emails to buyers.Phone numbers are required to complete customs infoMake it part of the sale information

Followup business question

I recently sold a number of books to a buyer, and after receiving some positive feedback they provided me a list of additional books they are looking to buy if I happen to come across them. I'm not one to turn down the possibility for repeat business...

Auctions: are they worth it?

Is anyone using auction style much? Do you have much luck with them?I recently had a promo for free auction style only listings so I did a trial of 20 listings, 7 day length, no reserve, and minimum bid typically $4.99.5 of them sold2 sold with the B...

Valied Shipping

When I tried to make a new listing and I get "It looks like there's a problem with this listing. Services - At least one valied (not right spelling?) shipping must be specified." I made a new listing from a similar and delete one mail service. I use ...

Canada Post International Shipping woes

Good Day, Has anyone noticed any recent issues with Canada Post Small Packet Air service? This service does not provide tracking, however it has been fairly reliable for me. However in the last 2 months they have failed me. I have had at least 4 buye...

Ebay doesnt allow different GST/HST rates on different products

Books in Ontario are taxed at 5% GST.Everything else is 13% The sales tax table on Ebay only allows you to select one rate which is applied to all items. How do I select different rates for different items? Thank you. edit: talked to Ebay CSR. They s...

Using eBay's suggested category in File Exchange

Hey guys! I list about 300 new items every months in almost as many categories using file exchange. When listing items individually directly on eBay, you can easily get the item's category using eBay's suggested category. Using file exchange, I don't...

Did Promoted Listings Kill My Sales?

(See attached image) or https://i.redd.it/ldpdbq4jf9331.pngBackground: I never really used them before but at the beginning of May I ran a heavy Promoted Listings campaign. Although I never got many clicks or any sales through them my sales were doin...

My sales way down

Is it only me, my sales down 50% this month? Haven\t changed anything and have some great interesting things for sale

eBay please fix your buggy return policy email!

951 of your listings have an unsupported return policy. Listings with unsupported return policy will not be automatically re-listed. Learn more about our new return policy guidance.14 day returns are still allowed in the stamp category the last time ...

Vacation settings - how long before the listings disappear from my store?

I put my store on vacation and hid my items. I'm going in for shoulder surgery tomorrow, won't be able to sell for a few weeks. Anyone know how long before the items disappear from my store? With my luck I'll sell something and I have to get up at 5:...

Paypal transfers.

https://www.thebeaverton.com/2019/06/money-finally-arrives-in-your-account-after-harrowing-5-day-transfer/ TORONTO – Overcoming seemingly impossible odds after having faced a gruelling heroic journey deep within the bowels of the financial system, th...

Shipping to Europe Untracked

Hello: Have some low value items that I want to sell. I would just ship by regular air mail without tracking. Is there any countries in Europe that you would definitely not ship to. Yes, I know tracking is my protection, but for what they are worth, ...

Why am I paying exchange rate on a US store and HST on fees and store when my currency is US $.

Signin syndrome is back again....

Since yesterday afternoon:-if my laptop sits at a give screen for a while and I move to another screen like open auctions, or items ready to ship-often when I refresh a screen (normally "myebay")-if I switch to a window/screen on the other site. Beca...

Is eBay Just Looking For Ways To Insult Our Intelligence?

Warning, mini rant ahead and while this might not seem like a big deal to others, it's something that infuriates me.I'm not sure when this started, but over the past couple of weeks whenever I have logged in, I get a message popup: "Oops that's not a...

Fear and Loathing- GTC edition

I ran across this in today's reading: He believed that consumers are torn between two opposing forces: neophilia, a curiosity about new things; and neophobia, a fear of anything too new. As a result, they gravitate to products that are bold, but inst...