Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Pre-paid CPC Express post envelopes, how long are they good for?

Over the years I have bought Pre-paid envelopes to use when needed. I have used a few, but have some from a couple of years ago. How long do they last, and will I have to add more postage when I use them now? Tia.

Sold item relists itself. How do i stop this?

I just noticed that every one of my sold listings automatically relists itself. Can anyone help me to stop this? Thank you for your time.

Resolved! Combined shipping

Just sold 4 items to the same buyer with combined shipping. Cost and shipping on the same invoice. When I went to enter the tracking # ebay treats it as 4 different transactions. I had to enter track. # 4 times and feedback 4 times. On my summary pag...

‘Having Watchers on eBay Listings Can Boost Visibility’

Under the category of Stuff We Already Knew.....‘Having Watchers on eBay Listings Can Boost Visibility’https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2018/5/1527536317.html

Yay - another promo

Check your Promotional Offers List up to 500 auction-style listings for FREE!List auction-style, plus add BIN for free. Excludes 1-day and 3-day listing durationsMay 29 - June 7

Wonder if it's possible to charge buyers a fee for reneging on purchases?

Would be a good idea. 10% for those who pay then want to reverse a payment, 5% for those who bid and don't pay. These non-payment strikes are silly "wrist-slaps" to people who live to be consumed by buyer's remorse. The buyers are adults, they should...

Summer update

Check your spam folder. The update arrived. Straight to the spam folder. If this is so important, maybe it should have been sent to the "messages" in "my ebay". So much junk mail every day, I barely look at it.

Outdated Verbiage For Seller Tools

Back when eBay was small and it was a hobby thing to do, the verbiage used for both sellers and buyers was of little consequence as it was a community of small users. eBay has now grown into a huge company with diversified sales and I find the verbia...

Cannot check / edit active listings

This is a bit ridiculous. Anyone else experiencing this problem? I'm a new seller and I'm trying to get all my listings up...

Beware of refunds

Not only is the seller due back what they paid for the item, shipping, etc., but you are on the hook for the TAXES now being charged by Ebay directly, as opposed when the seller receives them. California is a good case in point.

how to make money

Hi, I do work outside ebay. I work 50-60 hours a week in restaurants and retail. However i have many projects and need extra cash to accomplish them. I already thinking of selling my second car for an extra 800$ I'm a Canadian but i want to visit the...

eBay marketing videos on Facebook and Youtube

I know it's weird ... but before today I'd never visited the eBay Canada Facebook page. The content there is actually kind of interesting. The question I ask myself is this. Why is this content not all over the airwaves and www? The videos are well p...

Divide and conquer - NOT

As the regular readers know, a couple months or so ago I began selling on both .COM and .CA having been a solely .COM seller before that. For a variety of business reasons I decided it made sense to list Canadian centric items on .CA and everything e...

Resolved! Summer Seller Update

My excuse is being a senior but I lack a lot of patience when it comes to reading eBay enhancements. It seems that Catalogue Numbers associate with Brands; at least NEW merchandise. If I'm listing used English bone china for example, is there any new...

Hi Just Wondering if everyones home page changed

Hi i Just Come on and notice the front page has changed when signing on has everyones changed ...i dont really like it thanks for your time

Specific Selling Manager Question

how do you turn off selling manager i never use it and it is now my homepage **bleep** ebay

Resolved! Can anyone explain this feedback?

I just received multiple feedbacks from a buyer, and they are just a bunch of numbers, I have no idea what they mean. I checked the other feedbacks they have left and there is nothing like that.

Summer 2018 update-- Partial refunds

I'm not too bothered by the category regrouping that others are discussing in detail, but this caught my eye.Partial refundsAs we announced in our Spring Seller Update, when you offer free returns, you can decide to issue partial refunds to buyers wh...

Resolved! Canada Post Tracked Service to Mexico Only ExpressPost International?

The only track-able service from Canada to Mexico I can get to calculate in a listing is Xpresspost - International at $64.33 for a 252 gram small box. Can anyone with experience shipping there please let me know if this is correct? International Tra...

Question about successful listing fee.

I am selling a car and im thinking of using "Best Offer" option. If the buyer backs out after I accept the offer or someone used the "buy it now" then backs out?. I still get charged a succesful listing fee?.

Going on vacation...how do I notify potential buyers I'll be gone?

Please let me know. Thank you

Summer update is out on .com

https://pages.ebay.com/seller-center/seller-updates/2018-summer/index.html

Seller Hub: Likes and Dislikes

Random thoughts: First and foremost, I DISLIKE that we apparently still aren't able to access Promotions Manager through Seller Hub despite my being told by no fewer than three different ebay folks that it was coming with Seller Hub. Canadian sellers...

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More on the Buy Canadian ads

quote per Tyler:"the 'Buy Canadian' banner is being used to showcase great deals from Canadian sellers. This includes great prices, good photos and buyer perks like free shipping. Not all items that are listed on eBay Canada will display." So, I went...

German seller adding a specific surcharge for PayPal payments

I have just bought 2 postcards from a German seller, his invoice arrived with 1.00 Euros shipping (fine by me) and 0.50 Euros added with the note "nur bei Paypal plus 0,50 Euro --- sonst bei normaler Überweisung 3,00 Euro --- MfG." which says he is a...

Another new change for the sake of change store emblem has gone poof from My Ebay Summary page

Glitch or intentional change. Went to my ebay summary page and top left where my id and feedback are, the store logo to click on has gone poof. You now have to go elsewhere if you want to look at your store. Any one else have this useless change for ...

Check your transaction defect rates.. Possible glitch..

Juts received my June update and i have 3 item out of stock defects just show up on it.. These are all dated December 25.. all 3 items were sent to the same customer, they claimed item not received, so shortly there after i refunded the 3 items.. was...

Resolved! Another buyer taking advantage

I was selling a pair of brand new shoes for CA$135 plus calculated shipping. Last weekend I receive an offer for $100. Too low I think, so I counteroffer for $110. Buyer sends me a counteroffer for the exact same amount. Oh well, I though, some peopl...

Facebook users who 'like' ebay Canada: what do you see for items 'Inspired? Take Another Look!'

If you're a Facebook user who has 'liked' ebay Canada or someone who sees ebay Canada 'sponsored' ads in your Facebook newsfeed, what items do you see being promoted to you lately?

Shipping calculator not working on store page, but in the listing it is fine

I have come across this problem before but did not describe it well in a previous post.It may be a moot point as I am not sure how many people actually come to my store via the store page, but mostly by searches for items which would take them direct...