Seller Central

No label purchase option for return

Just accepted my first return i'm not used to it and i can't see any option to buy a shipping label on ebay The only options i have in return details is to upload my own label, confirm i already sent a label, or that i can't send a label I find this ...

Shippo/Netparcel savings higher than ebay savings on Canada Post domestic expedited labels?

I'm getting lower estimates on Shippo/Netparcel domestic CP expedited labels when compared to ebay labels. I had one charge lower than the estimated amount though, so perhaps ebay estimates are just not reflecting actual label costs again? On a CP Ex...

Ebay changed the delivery time frame?

I'm confused as to why Ebay suddenly shrank the delivery time frame for all shipping methods by a large margin? Take a look at this listing for example. I've set my handling time to 5 days yet the earliest delivery date shown to buyer is only 3 days ...

FedEx & eBay Double Charging Sellers After Delivery? Scam or System Failure?

I need to raise awareness about a potentially widespread billing issue that feels like a coordinated bait-and-switch between eBay and FedEx.On April 29, I purchased a FedEx International Economy label through eBay Canada. The quoted cost was C$48.75....

Resolved! Using Canada Post Snap Ship where do I put country of origin?

I had a package of yarn to mail yesterday, it was made in the US but I couldn't find on Snap Ship where to put the country of origin. I tried several times but I couldn't wait with the looming mail strike I had to get it mailed.Today I have some knit...

Anybody used the Stallion Express DDP option? How to get this to show?

A buyer spent money and prepaid the tariffs in advance and really wants to receive the item, it's China origin though. Looking at the DDP option for Stallion, it doesn't look like something I can use here ad-hoc. This is really ment for sellers selli...

Ebay returns system is a disaster. A JOKE compared to Amazon

AVOID any returns on large and/or expensive items, coming back from the U.S. to Canada. With Amazon.com, you slap a return label (provided by them) on the package, mail it, or whatever, and it's done. With Ebay, there is ZERO assistance. They got the...

eBay pictures not loading (sitewide problem, dot com too)

Seems there's a very big problem with pictures right now. Some are loading in thumbnails but not loading otherwise. Many are missing. There's a LOT of posts on the .com forum about it. Been happening for the past 2 hours maybe? Even more? It seems th...

Beware returns to Canada from the U.S., they can cost a LOT

While inter-city and state shipping in the U.S. via USPS is very inexpensive, especially if you ship in quanitity, U.S. to Canada shipments can be double the cost of Canada to the U.S. shipments. I recently shipped a product there that had to come ba...

No sale made from US buyers

Before May 3, I made a sale per day to a US buyer. After May 3, I made no sell to US buyer. Did ebay block listing that is listed on ebay.ca to US buyer? Did some canadians seller notice this?

Re: Duplicate Listing Tool

Quick heads up to anyone who still wanted to utilize the Duplicate Listing Tool. https://www.isdntek.com/ebaytools/DuplicateListings.htm Sadly and very unfortunately this tool is no longer supported/working. Tested a short time ago and got an Interna...

Buyer in excluded country

So generally I only sell items in north america, However an international buyer(From the UK) purchased some items from me. When I try to send him an invoice, I get a red message "The buyer is requesting that you ship to a country that you have exclud...

The Canada Tariff Finder

Hi Folks,I came across what looks to be an updated government service.Maybe this will be of help to some of you. Here's a sample and the link is below. https://www.tariffinder.ca/en/getStarted

Updates from the Cross Border Shippers

Chit Chats posted on their blog:https://chitchats.com/blog/president-trumps-tariffs-on-canada-and-e-commerce Trucks going over on May 2 and May 3 were denied. They are going to fine their customers $1000 for trying to sneak China made goods in with t...

FedEx CHARGES $240 EXTRA for a $25 Label printed on eBay A MONTH LATER TO QUEBEC!

Sold an item on eBay & shipped using Print Label in seller portal with FedEx. Its delivered and buyer is happy. Month later eBay charges me EXTRA $240 FEDEX CHARGE for shipping label fees. GTA to Quebec CityLabel: 2 KG -- 25.00 x 30.00 x 15.00 cmActu...

eBay UK has stopped shipping to USA via their GSP

Saw on a reseller FB group that eBay UK has turned off shipping to the States via their GSP. Went on their seller community boards and eBay said they were working on fixes due to tariff changes and would bring it back online when ready.Of course no o...

Return Shipping Prepaid Label from USA to Canada

I have accepted a return based on the fact that the buyer has indicated the item is damaged. I accepted the return and Ebay is now asking me to provide a shipping label for the buyer in the USA to send the item back to me in Canada via a prepaid labe...

The last day to ship before canada post strike on 22?

IF canada post goes on a strike on 22 which seems quiet possible, when do you think would be the last day to ship? I think as far as domestic shipping goes, today (and maybe tomorrow?) is the last day. As for shipping to us, this thursday would be th...

EBay advertising found in the wild.

Looking at the Microsoft newsfeed and spotted this, https://www.ebay.ca/itm/204498153749?chn=ps&norover=1&mkevt=1&mkrid=706-159614-043509-9&mkcid=2&mkscid=101&itemid=204498153749&targetid=4586269160971571&device=c&mktype=&googleloc=&poi=&campaignid=4...

Sending offers on watched products - can see if watcher is US buyer or Canadian / International

Wondering if anybody has experience with this, I noticed on computer when sending offers, I can see the shipping cost. Since I. have different flat shipping cost set for Canada / US / International, it seems I can see if the watcher is US or not becu...

Shipping Policy Problems

I changed my shipping policy recently and I'm having some problems. Should my shipping destinations show Canada with my postal code? I buyer pointed out that I didn't have USA as a shipping destination. I think I fixed that. It shows USA with out the...

Holds on funds getting ridiculous.

Anyone know what this means? "Funds available within 24 hours of order delivery Estimated release on Aug 1" The buyer received it on July 3 and left me glowing feedback. She already sent it to someone on the other side of the country as a gift and I'...

EBAY CHARGING TAX ON NON-TAXABLE ITEMS -CANADA-

It's frustrating- I buy and sell a lot of coins from the US and globally. I understand the logic of eBay collecting GST/HST- because the government is losing money. The issue is they don't understand Canadian tax/duty laws. There is no tax/duty on si...

Sending Offers To Watchers

I've noticed lately that eBay has a default setting activated when I want to send offers. It has Send Automated Offer & Allow Counteroffers set to an ON setting. Everytime I want to send an offer I have to manually change the settings. Also it has it...

Resolved! Country of Origin of Movies

Hi all, Let's say a movie was produced in the United States. Then it was doubled in Canada and the packaging was made in Canada. Country of Origin for customs: United States?Country of manufacture: Canada (Since it's the Canadian version?) or still t...

Made in USA (heating component Made in China) - this is not a substatial transformation, right?

Oven:Made in the U.S.A.Heating component (Powerhead):Made in China This is not a substatial transformation, right?I am selling one like this... https://i.ebayimg.com/images/g/bs8AAOSw28Fkw42h/s-l1600.webp https://www.cafr.ebay.ca/itm/176210877080 Not...

Tarriffs Shipping to USA from Canada

Its been a while since i last mailed a parcel containing hockey cards to USA from Canada using Chichats and had been told back in February as long as item/s is under $800.00 and on the menefest provide description, declared value, where it was made, ...

Calculated Combined shipping rule glitch

Just an FYI for sellers that use calculated combined shipping rule (combine all items by weight) If a canadian buyer is using the ebay app or using .ca it will not combined combine shipping weights, it will show full shipping for each item. The cacul...

Resolved! eBay no longer provides return labels for US to Canada orders?

Just got off the phone with eBay customer service, apparently a recent change has been made where you can no longer purchase a return label via eBay for items that have been shipped to the US from Canada.Normally that’s no problem, I’d purchase a ret...

How does a new tariff affect to shipping DVDs and Blu-rays to USA?

An us buyer just purchased a blu ray movie priced at 30 canadian dollars. It doesn't say where it was produced, but it does say that it was exclusively distributed in canada. I guess that makes it the origin of country "made in canada". How much of t...