Site Issues
Report issues you are encountering with the eBay or Community site here.
Hi everyone - The Shipping team has requested some screenshots of the calculator or anywhere you're seeing pricing discrepancies/lack of surcharge so they can provide direct examples to the Product team. Tagging @pjcdn2005 & @flyhooks4less who have m...
Hi everyone - I just found out that there's currently a tech issue impacting different aspects of the site - most commonly Purchase History, Watchlists and My eBay in general. Just wanted to let you know we're aware and working on a fix. Thanks! Upda...
Hello Sellers! What a year we have had. About 2 weeks ago a case was opened up by Paypal (the buyer claims) that he has not yet received the item. This case was opened 2 weeks before the estimated day and it was coming from Canada going to Italy. I a...
Has anyone had any issues with their markdown sale not working. All of my listings which have a markdown sale is now showing regular price. When I go into manage promotions they are still showing active but the sale prices are not showing. I am suppo...
wondering about ebay.ca, seems as if many of the sellers including my saved sellers no longer show up on my searches. anyone else find this??
Why is Ebay Canada allowing Sellers to list their products on Ebay Canada if they "may not ship to Canada " ? If they don't, won't, can't or unable to ship to Canada, what are they doing trying to sell items on Ebay Canada ? Are Canadians supposed to...
Seller Hub shows me in "Global". Seller Dashboard shows me in "US". Performance rules and my results are different for each region, so I'd really like to know.
I just sold multiple items tonight, whereby they simply just disappeared. Finally after some additional investigation, I found the items in the "ended" feature as 'Not re-listed' and 'unsold"?????? After contacting ebay support, they mentioned they a...
How do I get rid of this stupid recaptcha/captcha garbage??????? I have all google ip's blocked (as it is an immoral company) and now I cannot log into ebay without telling google about it. This is a violation of privacy rules in Europe and Canada. A...
Ebay seems to have a lot of issues with invoicing. Two main problems:- Since yesterday 06/25 it has been impossible to make combined invoices, the following message is always displayed: There is some technical error, please try after sometime. At the...
I have noticed a major problem with the orders page today. This makes trying to fill my orders rather difficult!
I was surprised I do not have traffic in my store (with promo in every items, Markdown etc) and already pay more for store then my profit is now - I tried to see my items in search, Advanced Search - no any of my items in list! I found in Advanced Se...
Just accidentally I found Ebay notes in my listing : This seller is currently away, and is not processing orders at this time. You can add this item to your watch list to purchase later. I'm very surprised - I never was away! I do not see my listing ...
Hello all, I have received offers today on five different items. I have attempted to accept the offers, and I keep getting an Error Message saying that something is wrong, and I am unable to accept the offer. There has been no notification that the o...
Can’t ship.When I click print label I get “it’s not you it’s us”. Never had any problems before. My customers are still waiting for me to ship. What can I do?
About 20 times in the last month, Buyers have purchased stock from me...THAT I DON'T HAVE!When products are purchased, it appears that the true count of my inventory is wrong after the sale.The purchased products are sometimes not subtracted from amo...
drop down menu under watched items list stopped working, if it does show lists do not change when clicked. also no new saved searches being emailed
While browsing the site, pages load but then are immediately blanked. I keep hitting refresh and sometimes the page will stay loaded. I am using the new FF v. 77.0.1 but this has been happening for the past month or more. No other changes have been m...
Just spoke to an eBay rep (as my app stopped working), and they said that the app is being discontinued effectively immediately. What the hell?!?
tyler@ebay or whom it may concern: I tried to return an item through eBay's return item option. Item was being returned for not matching photo and description and this is what I given: Access DeniedYou don't have permission to access "http://www.ebay...
I should have over 100 in feedback points but EBAY has not counted my feedback. Why is this happening. I ordered 5 products separately off the same sellor and my points should have gone over 100 but they are still at 97. WHY????
tyler@ebay For a week or so I've been having issues using checkout on the mobile app, where I have two options to pay, my CC and PayPal. If I select PayPal it asks me to sign in. Then it goes right back to the selection process to choose CC or PayPal...
I have been experience a problem with my Apple Mail. I receive daily email notifications of items in my watch list, however the photos are not loading in the message. I do not have problems with other email photos not opening. Any help would be appre...
tyler@ebay Hey Tyler, just wondering if you could pass on some brief suggestions. When listing in the watches category, it always asks for UPC and MPN, and flags the listing if it's not there. I sell almost 99% used items which have no boxes/paperwor...
For the past several days, when I try to log in via Chrome (current build 79) on Windows 10 (latest update), I get the following message: "We ran into a problem. Please try again later." I tried resetting my password. No joy. I tried clearing the cac...
Hi Everyone, "Your listing can now accept offers to attract more buyers" Is anyone else out there getting really tired of eBay continually changing their listings from "Buy It Now" to "Or Best Offer"? I've phoned and complained, and have been told it...
So I have a phone running on an older 4.1 version of android, which apparently is not compatible with the latest version of the ebay app. And they also disabled the compatibility of the existing version which I had installed on my phone of the app, w...
I keep getting malware-y pop-ups when I click on in-site navigation links, such as narrowing search results by category. It's too late to call customer service now and I can't find a form to report the issue, but this is happening *only* on eBay, and...
This is the second time I have had a buyer tell me that they where not allowed to purchase a listing from my store.No problems with their requirements.I put them on the special exception list and they get a little further only they are being told the...