Community & eBay Site Issues

The watch button has disappeared from auction listings!

How do I now add items to my Watch list? The button disappeared a couple of weeks ago and hasn't returned!Thanks for any help/advice.

New Saved Searches format

How do I go back to the old Saved Searches? I don't like the new one. The LIST method was far better and the sort order in the new format is useless.

Today I've found that suddenly I can't access my eBay account. Is there a system glitch?

I tried to bid on some TTC slides today and found that eBay.ca won't recognize my account. I've been trying for hours without any success. All it keeps doing is sending me around in circles. I will try to enter either my user name (which is what I no...

Resolved! Unable to update return policy on listing

Hello everyone,My business policies show that I accept returns. But at the bottom of the listing pages itsays Your current listing preferences Returns accepted: No.There is a button that says CHANGE. But when I click it, the option to accept returns ...

Contacting ebay

I tried to get eBay to call me leaving a total 10 requests for eaby to call about my account.Seems that there is nobody home. They did however cut me off from communicating with them. I guess eBay's non communication is how they look after their sell...

Order details Printer-friendly page

Using MS Edge browser, the printer icon on the Printer-friendly page for order details has stopped working.

Ebay wants me to close my account after 23 years ???

I've been told to close my account because when I registered back in 1997 in Canada their was only a Ebay.com site. Now with the managed Payment Registration Ebay cant migrate all my feedback into the Ebay.ca site. What kind nonsense is this ? All my...

Crazy looking Messages page

Just started today but when I go to my 'Messages' page at Ebay.ca there is awhole bunch of Ebay-ish icons; everything is out of line; headings and titles are all over the place. If I go to dotcom my Message page is clear and normal. Anyone else havin...

thumbnail attachment photos on ebay messaging

When a message is sent to me on ebay messaging OR if I sent one the same way, the thumbnail images can NOT be enlarged even when double clicking the mouse.. It works every where but ebay messaging.

Printing Purchase Invoice

When viewing "Order Details" for a purchase, you have the option to "Print" it as a "Printer Friendly Page". This must mean uses almost no ink, but a huge waste of paper! If they could only make the print size a little smaller, it would completely di...

No sorting menu in search results in Firefox with vendor name

Hi,Using Firefox 97.0.2 on a Mac.If I want the items from a saved sellers, I get the listing but no Sort Menu or View Menu on the top right.If I do a simple search without a seller name involved, I see the menus.I get the same behavior in Chrome but ...

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Canada Search option

Somehow ebay no longer has the " Canada ony " in the search filters on ebay.ca , so as far as I can tell there is no way to find listings from only canadaAlso there seems to be no way toinform ebay of this ... no email...the phone number does not rea...

"Ask Seller for Total" is on computers but not phones or tablets, why?

It is a simple 4 word statement that is on computers when you put any number of items in your shopping cart. That way, when a customer buys multiple items from me they do not get charged mulitple shipping fees. Most people are on Phones these days an...

Access to older sold listings

Is there some way to get back to my sold listings from more than 90 days ago? I sent a package to US through Chitchats and when it was not delivered (Out for delivery but no delivery scan and buyer did not receive) I raised a claim. Followed all thei...

Order cancelations

My last three orders were canceled by sellers. Three diferent sellers. All three claiming unable to shipp My order. Yet their final statement claims "Buyer asked to cancel order". This is not true. However, order placed on another shopping web was pl...

eBay Calculated Shipping Tool

As mentioned in the past (at nauseum) eBay's calculated STILL has had a long running issue with certain(narrower items) when the minimum measurements used(by seller) is in conflict with eBay's Postage Calculator. Test Item: Millen M10-0105 NIB Curren...

Resolved! Book search is broken

I am having issues with the book category and it no longer allows me to narrow my search into categories such as fiction ,scifi,fantasy adventure or any other genre in the fiction section and this is the same in nonfiction or any other category .I ca...

eBay message from another user who didn't win the item requesting to change the shipping address

I know the message is a fake, since it was not sent from the actual buyer. But we as sellers have no way of reporting these messages to eBay to have them dealt with. I wonder how many new sellers get caught by this scam!!

Resolved! EBay winter update ERROR! Gliches city.

So received to mail from ebay Canada about the winter 2022 updates. Once again a glitch in your system! This is what I get; We looked everywhere.Looks like this page is missing. If you still need help, visit our help pages.Seriously fix your site. Ba...

Sort option

The sort option on my selling page won't open so I can see my watchers

Unsolicited items showing up in my watch list

Why is this happening? Almost every day I find items in my watch list that I didn't add to the list. Is there a way to stop this? I'll be closing my account asap if not. Thanks.

Error "Oops, something went wrong while processing your request." while changing username.

I have been getting this error message for the past few weeks now when trying to change my username. I've spoken to over a dozen customer support employees about this issue and not one of them was able to solve this problem.I have also opened up a ti...

Unable to leave feedback as a seller

Are any other sellers having issues leaving feedback? I am unable to leave feedback since last night, so far its only 2 orders. See picture.

Search and how it works NOW!!

tyler@ebay I'm in the process of listing an antique book so I did a quick search and saw some very "interesting" results. Search terms I used were as follows: "vintage edition vanity fair nelson""vintage edition vanity fair nelson book" . Another sel...

Item was delivered but the link from Canada Post update, states that it was not? Thank you!

Item had been delivered and the buyer has left reviews, I have been paid, but the link from Canada Post states, that it is not out for delivery and gave a date of Jan.27/22. What now??? How is this fixed?? Thanx !

Relist and Sell Similar Option

Anyone having issues currently using either of the above features? When I try Sell similiar and modify it will not completely send. It does create a draft but that too is unable to send to ebay. Just get the dreaded spinning wheel. -Lotz

Resolved! Listing Today. US & Int = "Shipping cost cannot be calculated. Please enter a valid postal code."?

Hi. All of the sudden I'm getting this error msg on new listings I'm putting up. "Shipping cost cannot be calculated. Please enter a valid postal code. It comes up when USA or Int buyers check the calculated shipping costs. the cost of course doesn't...

Resolved! Shippo Logon Jan 20,2022 10:50 AM MTN

Just a headsup for anyone trying to process packages (Jan 20, 2022) using Shippo. There are currently ongoing issues they are working on to resolve. Status page shows up to date details. Degraded Web PerformanceWe are currently experiencing issues wi...

why is ebay so slow last few months? takes 90 sec to 2 min to load one page!?

on my ebay seller page, takes forever! so frustrating, no viruses on my pc. I run Mozilla and Windows 10 home 64 bit. Been so slow last few months.

Items with quantities selling glitch

Sold an item earlier this evening(Rewind). Interesting glitch displayed. Original item listing was for 3 units. Listing page shows 2 items sold in the last hour. Click on the details and only 1 has sold. Screenshots attached. (None have ever sold in ...