Seller Central

‘eBay Playbook Reveals Phased Rollout of New Search’

https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2018/2/1519592274.htmlThis is required reading. The changes coming to Search have massive implications for sellers and use of the heavily-flawed Product Catalogue.

Fees are insane!!

Haven't sold on here for a while. I recently sold a phone case for $75 and paid a total of $25 in fees. Why did Shippo charge me so much just to let me print a shipping label, which I could have done myself for free, and then Ebay charges me a fee on...

Coupon today until 7 p.m. - 15% off on purchase of $50+

This was already posted on Buyers Central but I don't think that all of us check that board so here is a link to that post.https://community.ebay.ca/t5/Buyer-Central/Until-7PM-Eastern-Time-15-off-purchase-of-more-than-50US-approx/m-p/401422#M37828

is the new seller hub going to be mandatory??

I just relisted an item , then when it flashed back to my ebay page, it was like I entered the 3rd dimension,, wow, talk about overwhelming.. I hope this isn't the new seller hub, I only got to see it shortly, but nothing is where it is supposed to b...

Vision of the future: storefront changes

I was looking at my listings yesterday as they appear from various ebay sites and noticed a new display from ebay.com.au. The stores appearance is subtly different. See below. I like it. Storefront as it appears on ebay.com.au

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Insertion fees on com (US site)

Did anyone knew that eBay charges insertion fees on com (US site) on any listings when revising them?? It has bee going on for 3 weeks now and I am not sure if it is "glitch" or what. Anyone knew?

MIA messages, possible location...

In the last few days I've discovered where some of my MIA ebay (and other!) messages are. If you use microsoft outlook, this may affect you too. I use microsoft outlook, which allows me to pool my emails from the various email accounts I use. Outlook...

The 78-Cent Standoff: Playing the Best Offer game

We're 78 cents apart. My business sense tells me to just Accept the CounterOffer and get ready to pack, but the devil that sits on my shoulder is telling me to allow this Final Offer to expire because that little devil version of me is annoyed this p...

Resolved! ITEM STUCK IN U.S. CUSTOMS

My package is stuck in U.S. customs for several days now, customer is not happy, demanding a refund.Item is a auto part, customer sold car and no longer needs part. Messaged me April 22 saying car is sold and demanding refund.Demanding refund again b...

Resolved! Hi- Tried Creating NEW STORE SUB CATEGORY -now Listings are Gone! ...

OK - This is a week old now - need to solve it I thought I was up to understanding the directions this time to add a sub-category to an existing populated category in my store - namely Collectibles> Games & Toys -- wanted to add > Warhammer 40K -- wh...

Should I issue the refund or let ebay decide?

I sent an item to Australia by Canada Post parcel ground with no tracking. Canada Post says it can take 60 days for it to arrive. The listing showed the shipping type should have been Canada Post parcel air.So I shipped it using the wrong type of shi...

Seller just used three different ebay accounts and bought 3 different items?

I just had three items bought, but suspicious accounts --- all had strange names...ie had63yd90-ush (Combos of letters and numbers) and 0 feedbacks. When I looked at the order details, it was the same buyer and address etc. Should I be concerned?

Store Subscription Glitch

I received the following: "Your yearly Premium Store subscription was renewed on May 1, 2018.The monthly subscription fee for your Premium Store is C $49.95. This subscription begins on May 1, 2018. Your new subscription and the length of the term of...

Filling T2125 - Postage Stamps for Lettermail

Hi, I was wondering which section in the T2125 is appropriate for the expense of lettermail stamps for oversize packages. This amount can run $10,000+ for the year. Office expensesLine 8810 – Enter the amount you spent on office expenses. Office expe...

a buyer wants to return the item they bought. Do I have to pay for the shipping?

A buyer is unsatisfied with their order and wants to return it. They opened a return case, and I accepted it. Now what I want to know is do I have to pay for the return shipping?

should I be concerned?

Good Morning, friends.Late yesterday I got a message from eBay.com (it was on eBay messages) to complete a satisfaction survey on online HELP I received on April 26-th, 2018. The same appeared on my regular email (although my computer placed in Junk ...

A buyer received item but wants a refund

Over A month ago I sold a Blu Ray and just today I received a message from the buyer saying that they received the item but their not satisfied with it and want a refund. What the hell should I do? I’ve never had a problem like this before.

Somethings wrong with messages this morning..

We got an email from a customer asking a question about a pair of binoculars we're trying to sell. I can see it in our email. It's a legit message sent through eBay messages. It's not showing up in our inbox on eBay however. Strange. Going to the bin...

Resolved! Changing Time Zones

I have been using Ink Frog for the last few years so I could always set it to the zone I wanted.Is it still the same PST on Com and EDT on CA or has it been changed.

Time to update your listings: when you think you've done something wrong but you haven't

New warning on log-in. Whaaaat? Hurry! You have ZERO listings that need immediate attention. Don't delay. The end is nigh

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Hi - How Allow buyers to NOT have to Pay immediately ? So able to combine purchases from me?

Hi -something has changed on me somehow in the last few months. Now even on ebay.ca buyers are forced to pay for each purchase immediately. Before they could purchase 2-3 items and wait for me to adjust the shipping fee before paying. I cannot see an...

What is the ebay 'Apps Centre' and does it serve any useful purpose to ebay.ca sellers?

I went down a rabbit hole on the Seller Dashboard and surfaced here https://applications.ebay.com/?sCatId=2. It's someplace I've not seen before as an ebay Canada seller. Are any of these apps still relevant and, if so, what purpose may they serve fo...

International buyer orders domestic item only

I have an item that was set to Canada/USA only yet someone from India has purchased it. It has been a couple days and they have not tried to send any payment either. Have I missed some kind of shipping setting that allowed this? Is this some kind of ...

Interesting Category

If you ever want to check out an interesting eBay category, try eBay use only. Most enlightening.And after a little random testing the listings with multiple items, it appears the calculator is not working as it should except for shipping from US sel...

Resolved! Watchers still not visible

Tyler. I would still like to know why watchers are not visible. they were apparently supposed to show if there were 5 or more. I currently have a listing with 7 watchers. WHY are they only visible on the .com listing itself, not in the category with ...

LISTING VARIATIONS OF AN ITEM

I list multiple variations of items on eBay. Today when I went to do some new listings the Variation choice seems to have disappeared. Any ideas or suggestions? Thanks,

Used as is laptop sale, buyer asking for deduction

Hi, sold used laptop as is.Buyer wrote me claiming defective hard drive and asking for a deduction 22 days after received.What is best for me to do?Thanks

Invoicing

I've noticed something about BUY IT NOW feature, and invoicing. When a buyer clicks on BUY IT NOW, they have to pay right away. What ever happened to waiting until the seller sends an invoice? This is how I use to pay for items, I waited until an inv...

Relisting and Editing Variation Problems

Hi, I called customer service 3 times and sent 3 emails. It seems nobody really helped. 1. I have 6 items which were removed from my store active list for unknown reasons. Now they are on the unsold list. 2. I can't relist them. it says "It looks lik...