Seller Central

What's up with paying selling fees on the buyers tax?

I get why we pay seller fess on item price and shipping charged but shouldn't the sales tax, something between ebay and the state the buyer comes from be paid by eBay? It's independant to the sellers transaction. a minimalist example:

Screenshot 2025-05-05 at 18-33-24 Seller Hub Transaction details eBay.png

Border inspections and grey areas of interpretation

Yes, border inspectors may encounter grey areas when applying tariffs, especially regarding the origin of goods and whether they exceed personal exemption limits. They may need to determine the country of origin if it's not clear or if goods are not ...

Canada Post Refund on eBay Purchased Label

Hello, I had a sale that I purchased a shipping label via eBay for Canada Post, due to a significant delay in delivery I requested a refund though their claim process and was successful. The Canada Post email said that the refund will be "Credit to A...

Confused about tariffs and de minimis at this point

Hey folks,I sell Canadian made items, and most of my buyers are in the USA. At this point I’m unclear if and how much tariff they might get hit with if they buy from me.If I understood the de minimis news, it was eliminated for Chinese goods - does t...

eBay stop allowing non latin characters in shipping addresses!!

I'm so tired of having to contact buyers to get a shipping address which I can actually print. I get addresses in Arabic, Japanese, Korean and so on, which I can't print a UPS/DHL shipping label with. No translation doesn't work most of the time and ...

Selling used items when COO not known

I had thought I had posted about this yesterday but unable to find my post today. I sell mostly used items with the majority being jewelry. Some is marked as to where made but lots are not. The country of origin for all items listed as COO unknown de...

Rewiring my brain post de minimis changes

So today was 1st day of sourcing after the de minimis elimination for China. My stores are on vacay mode for the short term, but went to garage sales as I'm an everything seller and they are a primary sourcing opportunity, as well as estate sales, fl...

Trying to start an Ebay account but it's not giving me the option of linking up my bank account?

Hello, I've been following all of the instructions and when I go to try and link my bank account to my ebay account I only get this option. I've added a credit card, but it still gives me no option to add a bank acocunt.What am I doing wrong?Any help...

Screenshot 2025-05-05 at 17-15-03 Payments.png

US Country of Origin marking - Exceptions

Articles Not Requiring Marking of Country of Origin (COO) - What articles are excepted from marking by 19 U.S.C. 1304?1. The article was produced more than 20 years prior to its importation into the United States; 2. Articles valued at not more than ...

I asked US seller to comment on what they see (Tariffs) as a buyer purchasing from Canadian seller.

Nothing.It's a joke. Basically Ebay is warning US buyers from buying anything outside of the US. Unhelpful.What is the point of Country of Origin field in the listing detail in Ebay. https://community.ebay.com/t5/Selling/US-Buyers-shopping-in-Canada-...

Resolved! Stallion Express labels - do I need specific software/hardware?

To any Stallion users - will be purchasing some domestic labels through them - are the labels generated in pdf format so I can print them directly, or do I need special software or God forbid one of their printers? Thanks in advance!

Canada Revenue Agency Form GST506

devon@ebayWould you or another representative be able to help with this issue please? I have a long standing issue that I've been trying to solve since 2023. Notably my inability to contact/reach the Ebay Canada people responsible for issuing Canada ...

HS Code Lookup CP May 4, 2025 and other HS tidbits

A heads up for anyone using the CP website to look up HS codes. When testing this morning I got a "Service not available" error message with several attempts using 2 different browsers. According to the CP website the only status issue (partial) was ...

Fellow eBay Sellers - Are you going to pay any tariffs for US Buyers?

Stallion and Chit Chats have released shipping options that allow the Seller to ship their items and pay the tariffs, instead of the buyer.So I wanted to ask my fellow Canadian sellers what they plan on doing:a). Shipping status quo and the buyer bei...

Possible CP strike, when are you stopping shipping?

Possible CP strike May 22/25, when are you stopping shipping? Last strike, I had quite a few stuck in the mail and I don't want that to happen again. I was thinking of putting my listings on time away from May 12 as a lot of my sales are from eastern...

Forwarding Company

Hello everyone,First of all, I chose a long time ago to sell my products only in Canada and the United States. Last week, a buyer from Ukraine purchased a music box set for $350.00 to be shipped to a forwarding company in Ontario. My first reaction w...

Unable to save "Dont Know Package Details"

How do I keep the "Package Details " section to "I don't know package details"? It keeps reverting back to a set dimension after I Revise it. I didn't put these dimensions in.Any ideas?

No Longer Getting Payment Received Email Notifications

I haven't received any emails notifying me about payments being received since April 28th, yet I have had about a dozen sales since then.I checked my communication preferences and there is no longer such an option listed.Any ideas on how I can get em...

Buyer put in the wrong address and package was lost being sent back to seller

Hello, Buyer used the incorrect address so the package was undeliverable, then the carrier lost the package while sending it back to the seller. Is the seller still responsable for refunding the buyer?

The Most Ridiculous Banning Ever. Ebay does not have sellers backs.

Okay, let me first off say that I have screenshots of everything that happend. This is how it goes. I was a seller on ebay for 6 years with no issues. I loved using ebay. I had an Iphone 13 Pro Max listed for roughly 1500$. A buyer, WHO JUST MADE A N...

FedEx overbilling.

Hey there,Anyone else a little miffed, or incredibly disappointed and frustrated, at being overbilled by FedEx then having to repeatedly contact ebay customer service to try and get some kind of refund ? I was billed $193.92 cad after shipping a viny...

Small package/envelope within Canada rates 3 oz

My item is over .8" so I assume the only option is to send as a package. Is there any other alternative to paying a whooping $22 for shipping a 3oz 4x6" packet 1" thick ? When did rates get so high?

Can't purchase shipping label

I get the msg: It was not possible to generate the label. Something is wrong. Please try again later. when trying to purchase a Canada Post Tracked Packet USA label My item was listed on ebay.com and my addres was a USA address. It asked me to change...

Canada Post's service just continues to go downhill

Took a US bound package over to a GTA PO on Monday. I made extra effort to get it out on that day so it would get to the US and into Cusomts before May 2, which it should have easily since it just needs to be put on a plane bound for the US (at Pears...

Possible canada post strike on may 22

These negotiations are resuming after discussions broke off in March when the parties had been unable to come to a resolution. The existing collective agreements between Canada Post and CUPW will continue to remain in effect until May 22, 2025. I'm s...

Resolved! To: seller_news_team re your Jan 30 '25 announcement to continue Canadian shipping supplies coupon

On Jan 30, you announced that you would continue the free shipping supplies coupon for Canadian sellers after receiving much feedback from sellers. See one of your paragraphs below:The eBay Canada Community > News & Updates > Announcements > An updat...

Stallion no longer allowing untracked shipments

So I got a notification today that untracked shipments do not fall under "Global Entry Direct" which is what Stallion has to adhere to, in order to get our shipments across. Apparently the postage labels printed on Stallion (and likely any other serv...

Ebay should get rid of ebay.ca and just use .com for Canada and the U.S.

The Canadian market in itself is near worthless, compared to the American market. Even though the population of Canada is 10% of the U.S. or so, Canada's Ebay market is maybe 1/50th the size of the U.S. market mostly because of lack of disposible inc...

Chit Chats Updated Blog on Tariffs

You can read it here:https://chitchats.com/blog/what-if-the-tariffs-go-into-effect-apr-2 Basically they're going back to the "need manufacture info" to unlock "duties paid postage". Thing is the tariffs apply to Chinese goods, so why do we need the m...

Hmm what does: "Delivery may be delayed due to public authority" mean??

When I'm shipping, I always check the tracking number against CP to make sure I typed it in ok. Today when I got to the CP main tracking page, I happened to notice that all the showing previously checked tracked packets have this statement on them: "...