Seller Central

Resolved! Why do I need to have a US address to print a shipping label?

I live in Toronto, CanadaSold my very first item on ebay yesterday so this is the first time I'm going through the workflow So as I attempt to create a shipping label, on the top of the page in red letters I read "Invalid Ship From Postal Code" and u...

Interesting delay for buyers leaving neutrals/negatives

I got my shipping supplies today, and when I went to leave feedback, I noticed this informational message. I was leaving positive feedback but this was underneath the place to mark the feedback. "i" You need to wait 7 days before you can leave neutra...

Low cost shipping service for Canada, please?

I am looking for a low-cost shipping service to ship my items within Canada. However, Canada Post rates are not what i am comfortable with, please suggest any. Thanks!

July rates: eBay/Shippo vs Canada Post/Snap Ship vs PayPal

I was able to crunch some numbers today (yeah, a sale to the USA).This sample data uses tier 1 rates for Solutions for Small Business (the higher levels have better rates). Conclusion: eBay rates via Shippo are best for Small Packet USA For Tracked P...

Resolved! Has anyone had issues lately with buyers seeing free shipping on their end when in fact it was not?

A couple of times in the past month, I have had buyers win an auction or buy it now then when they go to pay it shows as free shipping on their end when in fact I have a calculated shipping option on my listing (no free shipping). I believe it is the...

Blocked due to legal restrictions in some countries

Why do i get this message when want to see items? was not there before Unfortunately, access to this particular item has been blocked due to legal restrictions in some countries. We are blocking your viewing in an effort to prevent restricted items f...

Has Anyone Ever Had a Parcel Refused Because Label is Too Old?

I created some labels about a week ago and due to car trouble and weather wasn't able to make it to the PO until now. Has anyone ever had a parcel refused because the label was created too long ago.

Unusual delays in letter mail within Canada?

I'm wondering whether any other sellers have experienced long delays in letter mail shipments within Canada since Christmas. I sent a vintage clothing item via letter mail (in a bubble envelope) to Dauphin, Manitoba on December 18th and the buyer tel...

The ebay final value fee killed me

I'm not a big time seller i sell maybe 1 or 2 items per year, anyway I put an iphone up for sale for $250 it sold for $265+14$ shippingi was happy about that because listing it was practically free. And people on kijiji and letgo couldn't offer anyth...

Resolved! How do I set up a - SHIPPING POLICY - FOR COURIER SERVICE in Canada ?

Hi - I've spent an hour now browsing for answers -got side tracked too on many interesting answers to other questions -alas always no time for learning as listing takes sooo long for me.So - I have some heavy items right now - CPR Manikins in a Suitc...

Ebay. Please Fix The Shipping Cannot Be Calculated Error

tyler@ebay The dreaded "Shipping cannot be calculated. Please enter a valid Postal / Zip code." continues to appear on DOT.CA, DOT.COM and DOT.UK. Oddly, there is no error on DOT.DE. The Germans know how to do things properly I guess. In my case the ...

How To Send Invoice to Buyer

How do you send an invoice to a customer with the price that is agreed upon? I usually change the price of the item for the person to buy but I've had sellers send me the offer with the price agreed to.I would prefer to send an invoice but do not kno...

so long it was fun at one time

well. im done with ebay. tired of getting ripped off. im not the only one to go, and im sure more will follow. hopefully the closure goes smooth. im off to ioffer. thanks everyone for your help and advice.

your eBay reputation score is worthless in case of a dispute

If you sell something on eBay and the buyer scams you, claiming that they received something else (of zero value), and they open a case with PayPal, you (as the seller) will almost always lose - regardless of your or the buyer's reputation score on e...

Change Address for Item Location

Hello, I recently moved and updated my registration and shipping addresses to reflect to my new location however there was no option for me to change my "ships from" location. How do I change my item location for all of my listings? Will the ebay sys...

US Buyer bought 230$ camera in August. Unauthorized payment claim from PayPal today.

Hi! So I sold a 230$ camera to a US buyer 6 months ago. I bought shipping using PayPal but didn't use a tracked method. Today I received a message from PayPal letting me know about the claim on my account. The sale is so old I'm unable to find it in ...

Resolved! Instant payment VS non-instant payment

Hi! Still learning my way through eBay's complexity... Up until now, I would just leave the default option to allow the buyers to "not pay" instantly. I see there is an option that would "force" buyers to pay instantly on purchase. Would I be loosing...

Canadian first time seller. Question about Shipping dvd cases(games)

Hey guys.I've been buying on eBay for a while, decided that I should finally sell some stuff. Anyways I'm unsure about what shipping options are best for a Canadian seller who's listing video games of dvd case size.I'd like to be able to ship within ...

great offer

I often look at listings of items for sale by other sellers. Within days, eBay will send to my email a notice that some item I had viewed is now at a lower price or no longer available. Yesterday I listed an lp and by mistake put the price at $2400 i...

Customer purchased 3 items, wants combined shipping, they say there is no request total option.

Customer very inexperienced buyer, how can I help them?

Background Fees...in case you didn't notice

EBay has been finding any and all corners over the past year or so to increase their fee revenue from sellers. Many of these fee increases were clearly announced, but I haven't seen much notification regarding the listing upgrade fees that were put i...

Resolved! PayPal / Canada Post New Version:No more Light Packet International offered

With this new version (where you have to input your Canada Post Account Number), no more "Light Packet International" is offered. Will it be the same for "Light Packet USA"?. For International, rate goes from $10.10 to $10.27 but for USA, it's $6.84 ...

Webinars by ebay Jan 2018

This just in....

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New Promo

Starts Jan 8, 500 fixed or auction http://pages.ebay.ca/promo/2016/list500.html

China postal rates increasing

Interesting article about postage rates from China. In 2018 the untracked small packet rate from China to Canada will increase by up to 100%. I don’t know what the rate is now but I’m sure it will still be much cheaper than a comparable service from ...