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Resolved! Non-Paying Bidder - How many strikes before they are booted out??

I just had a buyer that didn't pay so I filed an NPB with ebay. After 4 days closed the case and should be getting a fee credit which I haven't seen posted on my account yet. But that's not the problem here. This buyer has multiple sellers that have ...

Resolved! "sponsored" listings

Hello Tyler,In preparation for listing of one of my postcards I made an advanced search in category "collectibles" dialing words ZHIGULI STORMY DAYAnd I received the same listing shown twice, but one of them is marked "SPONSORED"Same item number for ...

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  • 8 replies
  • 1 helpful

Fear and Loathing- GTC edition

I ran across this in today's reading: He believed that consumers are torn between two opposing forces: neophilia, a curiosity about new things; and neophobia, a fear of anything too new. As a result, they gravitate to products that are bold, but inst...

Shipping Letter Post Over Seas

I'm thinking of sending a small plastic item via letter post. I'd put it in a well padded envelope which would be roughly under 2cm thick and well under 100 grams and just stick a bunch of stamps on there. I'm only thinking about shipping method and ...

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  • 432 Views
  • 13 replies
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Promoted listings in solds bug

In the last week or two in the mobile app I have had for sale promoted listings showing up in the sold results when i'm trying to value items. It's very confusing seeing these for sale items mixed in with the solds. Is there a way to remove them from...

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  • 154 Views
  • 1 replies
  • 0 helpful

Increasing Sales In My Store

Hello. I need advice on how to increase traffic & sales in my store Oocypeanut's Dee-lites.:) I sell mainly uncut sewing patterns & a few miscellaneous items like cross stitch kits. I was doing all right with sales up until about 6 months ago but, si...

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  • 1372 Views
  • 18 replies
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Resolved! GTC Listings

I am not a big fan of this change but like all eBay changes it was forced upon us like it or not. Is there any quick, fast way to determine how many GTC listings you have?

Resolved! Variation Relist Issue

I've been burned a couple times now, following relisting an item that is setup as a variation. It seems like when you relist, sold items are re-added back into the listing. Beware that you need to keep close attention to what you have sold if you are...

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  • 398 Views
  • 10 replies
  • 0 helpful

Should I Ship Internationally Without Tracking?

I just started selling on eBay this past month. I have a question/seeking advice about a recent transaction with an international buyer. I am also curious if an INR claim will go against a sellers feedback score or affect your account in some way bes...

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  • 664 Views
  • 10 replies
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Resolved! trademark violation

I just had two items taken off ebay for copy rite infringements. 1. Vancouver Olympic games 2010 ballcap ball hat NEW with tags velcro adjustable2. Vancouver Whistler Olympic games 2010 ball cap hat velcro adjustableI am so confused, there is 1/2 mil...

A new error (item number) in PAYPAL payment emails

I was freaking out because I had what seemed to be my first "cant' be found" item. When I went back to check the item number, I noticed it started with an odd number, then I noticed that it had 14 dignits (instead of the normal 12). I do not know whe...

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  • 84 Views
  • 1 replies
  • 2 helpful

Do Sellers Have to Pay Shipping for Returns?

I sold a new $40 makeup item (a face mask) to a buyer in NL. Buyer says the item is "off" or "old" even though I just bought it, and it was unused. I apologize and tell him to return it and I'll refund him. Problem: he lives in a small town on the ot...

Resolved! REFUND REQUEST same as ITEM NOT RECEIVED?

I've been selling on ebay for years, and I've only had a couple of items never arrive, and I've refunded my buyers without an INR case. I have a buyer in the US message me 10 days ago saying he didn't receive his item (but he has a mountain of feedba...

Resolved! No signs of a payment

If you have a sale and no contact or hint of a payment arriving, what is the best plan of attack? Non-paying buyer or cancel the transaction? Buyer has had their account for years but no recent purchases. Phone number attached to file is not in servi...

Snap Ship

Does anyone know how to find a label I bought on snap ship and reprint it? After fighting with my wifi printer to finally connect it somehow printed the wrong label. When I go back to find the file its a really old label from two years ago. The one I...

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  • 193 Views
  • 2 replies
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Resolved! Relists server down error

Is everybody still getting this error message when trying to relist or sell similar? Its been over 24hrs now.......Is there a workaround?thx

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  • 229 Views
  • 4 replies
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Checkout & Cart Issues

TOPIC: As a buyer and a seller I am concerned that "Items in Carts" that are never purchased may be related to difficulties during the check-out process. I've many buyers contact me with various concerns about not being able to pay for a variety of r...

Sell similar is down too.....

Can't use sell similar, tells me the server is down..... It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.

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  • 455 Views
  • 8 replies
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I'm back!!!

Been floating down the "river" for a few years. Have improved all my "sailing" skills. Put my ship on the right "course" in so many ways. Thought I'd never revisit this "bay" again but I've decided to ship these waters again

Need some advice re paypal and ebay refund?

I sent off a CD to Hong Kong using Asendia to the address provided by the buyer and it was verified that is his address. The company tried to deliver it and it stated the person was unknown and returned it to Germany. I haven't got it back yet. I hav...

hong kong.jpg paypal.jpg

Resolved! Buyer Accidentally Left 1-Star Feedback

A buyer informed me that they accidentally put 1 star (or possibly stars) when leaving feedback on a recent purchase. They even said that their comments should deflect any concerns over their satisfaction with the transaction. Given that they have th...

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