Seller Central

Buyer from HK uses forwarding agent. Claims not received. Gets a refund.

Well that really shows how important sellers are to eBay. I sold a LP record end of January. Not a collector's but it was still $75. Buyer is registered in Hong Kong but shipping address was a forwarding agent in Delaware. I clearly state in my listi...

Where have the "Watchers" displays gone??

I noticed today on checking several of my more important listings that the display showing the number of watchers is no longer being shown on either the listing itself or in search results. My Selling Manager page clearly shows a number of watchers o...

"Get Delivery Certificate"

Was on the Canada Post site checking the tracking number for an item I had mailed. Perhaps it's been there awhile but there is a option to print off a Delivery Certificate. Prints off a somewhat official pdf stating the delivery details. May not mean...

shippo shipping calculator

has anyone successfully found a way to create a shipping label using ebay rates without an order - IE shipping calculator? what good is a shipping platform without a calculator???shippo's response was to create an order - but this requires an active ...

Sore point: I'm all about CAD on ebay Canada yet ebay stuffs my data at me in USD

Old wound, new thread. It is a source of massive irritation to me that all our Sales Records on ebay.ca are displayed in USD. Two or even three years ago, I asked for justification on this and was told USD was just the way it was. Then ebay Canada sw...

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Recommended eBay Returns Policy

Are buyers remorse and and shopping on Ebay etc while a little "inebriated" connected and cause more returns? http://abc7news.com/shopping/study-shows-americans-spend-billions-shopping-while-drunk/3187953/ https://www.boredpanda.com/funny-drunk-onlin...

Strike Three: Unable to reinstate the Promotional Offer

** Bleep** Everytime I call Ebay to ask for some leeway to benefit a seller, I get denied. What is the point of providing services and resolutions for the seller who basically makes you the money? Case and point. I got rolled in a car accident and en...

Many email notifications behind today..

My experience this morning: -sold email notifications way behind-paypal payment notifications way behind -questions from buyers immediately received in email-invoices immediately received in email. It is a royal pain the bum, I'm having to log into P...

Description Not Shown In Desktop Mode.

On Sunday I uploaded a few new auction listings, upon checking for errors I found that there was 1 of the 7 listings that does not show the description when viewed on my desktop. Instead there is a "See full item description" link similar to the mobi...

Please explain this to me

A buyer opens a dispute to return an item they purchased. He said "He changed his mind." For whatever reason, it did not show initially as a dispute in the dispute centre. After a few days I received an email from eBay saying please respond to this d...

does ebay feedback mean anything after this?

I Found this gig actuallyhttps://gigbucks.com/want/Silly-Stuff/7959/an-eBay-Buyer-4-Feedback seriously people. How desperate can one get?

Why does ebay want to text me every time I sign in with a code now? What is the purpose?

for how long with they do that forever?

mark down manager questions..

i do know how to use it, i do it frequently.. but my question is, shouldn't there be an easier way to mark down say an item or two at a time.. i do my bi monthly specials, then later when i am going over my relisted items, i then have to go through a...

What does Carrier Scan mean in Dashboard?

So I am at my seller dashboard for the first time in a long time and I see "Uploaded on time but no carrier scan 5(quantity) 83.33%" and the bar graph above shows me 16.67% on the above standard. Most my packages are Small Packet Air to the USA and I...

Resolved! Local Pickup - what's next on my end?

I barely sell anything (I usually buy). In any event, someone picked up something I sold him, as I had the pickup option. But, what the bloody hell am I supposed to do now? It's been 3 weeks, and I would assume these options would disappear or someth...

Will ebay still be a marketplace for collectible/vintage sellers?

To my fellow collectible/vintage/pre-owned sellers, do you think with all the changes, there will still be room for us here? None of the stuff I sell fit the demographics mentioned in the announcement, and how can we be protected with a completely lu...

Issues with photo discolouration when adding photos to listing

The photos I'm attempting to add to my listing get this yellow discolouration when uploaded and I have no idea why.Below is the original photo. It uploads perfectly fine when adding it to this post. No discolouration.Why is this happening?

Resolved! Markdown Manager does not work - 0 listings shown

I am trying to create a sale on Markdown manager. Problem:I list on ebay.com but since I am in Canada, when I go to "Manage Store", it takes me to ebay.ca.That is fine (it has always done that). However, now when I try to create a sale (and it takes ...

Ebay.com Listing Promo

Received the following Listing invitation on my ebay.com-registered buyer ID: No soup for you, ebay Canada sellers

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Help with French INR

One of my international shipments from Chit Chat has not arrived and the buyer filed and INR. I responded right away, but ebay keeps saying I haven't responded. I have responded about 4 times. The buyer must think I'm an idiot. What does this mean?

sales records

How do I see my sales records , a buyer left me a message , I'm probably overlooking it

Resolved! Paypal shipping label not working

Anyone having problem with paypal shipping label. Been away for a while....What am I missing!

Resolved! REQUEST A REFUND

Get a email this morning '' request a refund '' buyer did not receive package thru E bay of course , just wondering how many items thru e bay get lost in the mail every yearthat is something I sure would like to know.

"Today Only: 20% off Everything"

ebay is giving 20% off to buyers on purchases of $25.00US or more. But, it is on all my listings even those of 14.99CDN, 19.99CDN etc. So, are there going to be some disappointed buyers should I have any sales today.

Buyer sent cancel request after I shipped. Did I handle this correctly?

Brand new buyer from US. She purchased at noon, and I was just about to make a post office run so I packed the item and took it with me to mail. When I got home later today I saw that she sent an email (not through eBay messages) and asked to cancel ...

READ & WEEP EBAY YOU ARE GETTING MORE "SPECIAL" BY THE DAY

https://www.ecommercebytes.com/2018/03/05/two-new-features-coming-ebay/ Kind of "special" how sellers are always bearing increasing fees etc. ebay is great at dishing out the medicine. How about for a change they take their own advise to sellers and ...

Resolved! Bogus claim

Soo..... as a seller . Never had an issue with buyers except today.I had pictures posted to show condition. Clearly see it front and back . Posted as new. Because it was new. Apparently he thinks it's not. yet my photos beg to differ.Over 6 $....he *...

Buyer (who is also a seller) request return item

Did someone notice that most of buyer who open a return request item is also a seller on Ebay?And maybe this kind of buyer (seller) try to have a partial refund to resell with the hope to have more profit.

Resolved! Cash in the mail?

I have a possible buyer from Nanaimo who wants to pay via hidden cash in the mail. He does not have a PayPal account, yet has almost 500 feedback, and has been a member since March 2004. It's for a $15 item with free shipping via letter mail back to ...

Managing Returns webinar and 60-day FREE Returns

Heavy sigh. So, my sales have taken a nosedive this past week. Some sellers who use Calculated Shipping would blame the broken Calculated Shipping tool but I'm finding it's my domestic buyers that have vanished without a trace. Although this kind of ...