Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Held at post office

Is held at post office a sufficient status for delivery attemp against an INR claim?Item was out for delivery but then changed to held at post office so I’m just wondering if this would hold up against an INR? Or does the tracking have to show delive...

EXPENSIVE Shipping labels?

I am tired of paying Ebay $7.76CAD everytime just to get a shipping label for very small and flat items. Is there a way of lowering the cost? Personally, I think the current price is outrageous.

Hello, I listed with ebay.com by mistake. How do I change it to ebay.ca without a new account.

Hello,I opened an ebay account a long time ago and I'm only currently starting to post items for sale. I just found out I am on the US site and not the Canadian Site. How can I switch from US to Canadian without having to change my account or open a ...

Tracking numbers disappearing. Again.

Check your 'Manage All Orders' page. You may find some of the tracking numbers you've uploaded have vanished. This happened a couple of months ago and the prolem is back. If you uploaded the tracking number originally, DON'T upload it again. It cause...

Yes - Ebay Fees are out of Hand!

Ebay insists that they have lowered fees to deal with since the incorporation of there managed paypments - BUT this is not true.Invoices will have a number of new fees since the inception of Managed Payments. Seems like there Management Board if busy...

What to do when leaving for a long period of time?

Hello,Im going to be deploid in the middle east for 6-7 months and i just want to make sure im doing things right and also have a couple concerns. So from what i gathered all i can do for my store is; - Hide all my listings and put the option that no...

Re: PayPal

For anyone that now only uses PayPal occasionally, see Sept/Nov portion of the user agreement ammendments. They may be applicable to your personal situation. PayPal Policy Updates -Lotz

eBay needs to start looking after their seller's regarding charge backs..

A seller can do everything right and still be wrong.. And i don't want to hear don't sell anything you can't afford to lose.. so a buyer buys an item, and tracking shows they have received the item, then 5 days the buyer later opens a dispute saying ...

eBay Duplicate Claims Policy

Does anyone have any experience with the following policy: Loss of coverageEven if a transaction is eligible for eBay Money Back Guarantee, buyers can lose protection if they open duplicate claims using other resolution methods, or engage in fraudule...

Forgot apartment number shipping with lettermail

I shipped a package a few days ago and later that night while messing around on ebay i saw that the shipping adress had an apartment number... When i packaged for whatever reason i did not saw it... I guess the package will come back to me? I guess t...

How are Sellers Handling the Exchange Rate re Canadian Buyers

In a recent thread, I mentioned, as did others, that I am continually monitoring and lowering my prices, in many cases, to ensure that items are still affordable for Canadian buyers. In searching items for sale or to simply compare prices with compet...

Resolved! Where to find account settings?

I had an email from eBay about a phone call back they were supposed to do, but it said that my phone number was out-of-date. I don't think it is, but I have checked the Hub over and over and can't find anywhere to find my account settings.

hAS ANYONE ELSE NOTICED, THE END AN ITEM , HAS DISSAPEARED FROM SELLER HUB..

trying to manually end a listing, by the item number, and the shortcut is gone, ebay help says to scroll through my listings, find it , and then end it..??? i used to be able to click on , end a listing, enter the auction umber and click cancel.. now...

Seller hub views for analysis does not fit?

I just upgraded my account to seller hub and was messing around in the performances. I noticed that most of my listings views there that are used for analysis does not fit with the actual views on the pages Exemple here it's written 26: While if i ...

Something to note regarding out of stock usage and item upgrades.

Today I got a notification that an out of stock item had been ended(this is correct because I've hung onto it for the 180 days incase I wanted to reuse it). However I noticed in my payments that I got a credit of 8c (which is the 2nd category upgrade...

One week = 0 Sales? 0 Offers? eBay Please add "I PAY YOU" to [Buy It Now], [Auction] & [Best Offer]

I'm consistently listing and extra careful with pricing and shipping costs. I've doubled my listings in the last 6 months. I'm using promoted listings. Others have reported huge gaps in sales. For the 1st time since 2013 I just put my entire store on...

Resolved! Registered mail option?

Hi there. I'm looking to set up tracked shipping on more expensive trading cards i'm selling and was looking about using CP registered mail since it seems to be the best option for me ( regular and expedited is 14-21$ depending of buyer location whil...

Resolved! Expected Daily Payout August 13 changed to August 16th

Anyone recieving daily payouts and you had one scheduled for August 13th, does it now show August 16th? Qualifying transactions would be sales completed on Wednesday. eBay was in maintenance a few hours ago, I suspect that could be why.

About taxes on online sales

Good reminder in today's Globe and Mail Report on Business https://globe2go.pressreader.com/the-globe-and-mail-ontario-edition/20210813/282050510131448For once, no paywall.

Resolved! Cost of Small Packets USA label doesn't match the fee taken from available funds

Earlier this week I purchased a Small Packet USA label from Ebay Labels it cost $9.50 and today I see they withdrew $9.53 from my availble funds . It is only 3cents difference but wondering if anyone else has noticed this with their Ebay label purcha...

I accidentally deleted sold items...

Hi. I accidentally deleted sold items of my seller hub, is there any way to undelete them? Luckily those items are shipped but i really would like to keep them in my sold items list, to keep tracking what i sold and for which price... I seen in my ov...

sending items valued at over CAN $2000 to the U.K./Europe

Hi.Has anyone experience of sending an item(s) valued at over $2000.00 Canadian to say the U.K. or Europe as a non-business seller? New legislation came into force in 2020 with the Canada Border Services Agency requiring on-line submission of an expo...

Continue Selling on eBay is it worth it?

It seems that eBay is not what it use to be! I started to sell on eBay when I thought it was safer than say Kijiji and the fact that PayPal was the method of receiving funds without my bank account being affected was a bonus. Now it seems the seller ...

Free eBay t-shirt - Post eBay Open Survey (complete by Friday August 13)

FYI for the eBayana afficionados for those of you who attended virtually last week, you should have received a short survey by email todayif you fill out by this Friday August 13, eBay will mail you a free t-shirt. the survey is very short, doesn't t...

Now in full MP mode- fees deducted from each payment, no more invoice. No seller discount either.

So as of today i have finally converted to full MP mode. Fees are now deducted from each sale, rather than being accumulated on an invoice like they were before. No problem. However, my seller discount is not being deducted from the fees i am being c...

"Time Away" Glitch - Not Hiding All Listings For Vacation

I was planning to hide my listings tomorrow to deal with an upcoming 10 day vacation.Today I just happened to notice I can't see any listings for a favorite seller - so she's likely on vacation. Only, I can see her SOLD items, and still buy BIN items...

Reminder Post: Weekly Chat open now

Just a reminder that this week's chat is open and available for your questions here. Thanks!

New to eBay selling, which category shall I go for & how to scale it on eBay

hello everyone,I am new to eBay, looking for some help.I want to sell some products on eBay. But finding it challenging to choose the right category.Also where to buy the products from at cheapest rates to keep the cost low?Shipping is extremely expe...

Mailing item in an enveloppe to save on Shipping?

Is it possible to mail/ship something (example : a flat pokemon card) in an enveloppe to a buyer (via Canada Post or some other shipping service) ?Also, if it's not possible, why is that so? I know it's possible on ebay.com but is it possible on ebay...

so eBay has changed the shipping label format.???

Can ebay Please leave things that aren't broken alone.. The new Invoice i print out has the buyers phone number at the bottom of the address,, That needs to be removed, or i have to cut it off of every label i print.. Also Canada has been shortened t...