Seller Central
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Forum Posts
False Damage Claim From Buyer After Nearly 3 Weeks After Delivery
In July I sold a DC Direct statue to a customer in the US. It was sent with Canada Post Expedited Shipping, so it was tracked. Tracking showed the statue was delivered on July 23. On August 12, the buyer messages me and claims that the statue arrived...
cant add international shipping to existing listing
Hello, I cant add international shipping to my existing listing. I used "sell similar" on this listing which offers Canadian and U.S shipping options. I checked my preferences and everything seems correct. All my other listings are correct (U.S and C...
Second Scammer this month, getting free items from eBay
This is a second scammer within less than 30 days that buys items and leaves a negative feedback in order to get item for free. But best of all he will not change his feedback after you will refund him. There are 6 sellers that have reported the guy ...
Buyer Notified Me That They Gave Me The Wrong Shipping Address
I had a buyer purchase an item on August 3rd. He e-mailed me the other day stating that he made a mistake & gave me the wrong shipping address. He asked if I could intercept the package somehow. I said I couldn't as it was not sent with tracking. He ...
How to cancel the order on Seller Hub ca?
I tried to cancel the order due to address problems and notice that "cancel the order" is missing from the Seller Hub ca. Help? Thanks.
Search parameters
As I sell preowned fine china and OAK items, I now find since all the changes, my listings have no views (0). The last 24 hours 20 listings ended with no views, so am I to expect this is the new normal. Other sellers with like items are selling. What...
Resolved! Sales (31 days) incorrect?
In Seller Hub, I realised that the total sales for the last 31 days is incorrect. EBay includes the shipping costs. So if the buyer is outside Canada, the sales amount seems higher, but in fact it's not. Why are they doing this like that?
Adding Community to Shortcuts
I was late to the weekly chat so thought I would post this here. I had the same problem with adding community to shortcuts but found this worked. Add your title, then add the URL in proper place.The add button doesn't work - just hit your return key ...
WARNING: August 11 to 17 promo, 500 free listings
Create 500 FREE auction or fixed price listingsPay no insertion fees on up to 500 listings. Excludes 1-day and 3-day duration. Learn More11-Aug-2018 12:00:00 AM to 17-Aug-2018 11:59:59 PM Warning: This one starts SATURDAY. Don't start using too early...
Error in Brand field causes items to fail at relist
My first post on this turns out to have been a red herring. (See it here: https://community.ebay.ca/t5/Seller-Central/Can-t-Relist-auto-or-otherwise-because-ebay-added-extra-nonsense/m-p/406778#M96142) The problem isn't about all these extra fields t...
Rate Codes for shipping to Postal Codes in Canada
Does anyone know why the "Rate Codes Table" from the Canada Post Guide, does not show all postal codes in Ontario. (I haven't checked the other provinces). I am looking up the cost to ship to Mississauga Ontario, from Gravenhurst, Ontario, and there ...
***** is live .. Check your special offers and make more money....
I will say it again, this is false advertising, to the worst degree.. There is no special offers, it is only showing me what i have left in my store account, that i have already paid for,, Please tell me what the special offers are.. So i can make mo...
Everytime I save a listing to continue later, this comes up.
Everytime I save a listing to continue later, this comes up. When are they going to fix it?????
What is the way to do this? Refunding for combined shipping.
Newbie seller here. Sold a few items. More than happy to combine shipping. Tell people in the listing, if you buy multiple items from me, please wait for the invoice before paying. One person actually did that!Alas, another bought two items a few hou...
Same track number for 2 listings?
Buyer purchases from 2 of my listings. Am going to ship in one box with one track number. Will ebay accept the same track number for separate listings? Am I being set up for an INR claim for one of them?Beginning to think I should just send this guy ...
Resolved! Save This Seller Icon
Can anyone tell me why I no longer have the "Save This Seller" icon?
First Foray into Promotions Manager ~:0!!
I've given the new "Promotions Manager" a try, I'll see in about 10 minutes what the result is. It took me nearly an hour to get my sale set up (see "Issues" below). BTW, for those who don't yet know, this is the feature that replaces the old "Markdo...
Help needed with a huge mistake!
Ohh boy I messed up! I sold something and I went to prepare to ship and could not believe my eyes as to the error I had made with the shipping! Instead of 10.95 I made a huge mistake and wrote 1005.00 Yes I am horrified : ( I am even more in shock th...
Inventory Optimization w/ GTC
Just a heads up to anyone that uses GTC for their listings. Hope this side affect does not have the potential to be similar to "The Great Missing Pictures Incident of 2018" without suitable compensation for the time wasted it could cause? I use SELL ...
Holy emojis!
The ‘your so-and-and-so listing is confirmed’ tonight have been replaced with an email so laden with emojis that it obscures all useful information.I’m not 12.I don’t need emojis.I need to know *which* listings are ‘live’.Again and again, I’m left to...
Raising a BIN price once you see the interest?
Been in this situation before.We listed a vintage household item.Based on research of past sold items,put a BIN price on it. It was under $100.Had dozens of views + several watchers in a few hours,several emails by the next morning. Lots of interest....
I came across this on facebook and it has a lot of good info I thought I would share.
This came up on my facebook feed and contains a lot of good info, some not so good. It is also geared to a seller in the US. I didn't write it or alter it in any way but gives some ideas for responses. I have a couple of ones that I use from a poster...
Selling Manager now deleted on eBay.COM
It was good while it lasted.... Selling Manager has now been deleted from eBay.com. Hello Seller Hub!
Resolved! Any suggestions about how to respond to this?
I got a message from a potential buyer"I like some of your items and want to pick up them myself to avoid shipping cost. Can I come over any convenient for you time over the weekend?"I don't want to sell off-ebay, so I am not sure how to go about thi...
Product-based vs. vintage items
"Over the next few years, we'll expand the eBay catalogue in phases to eventually cover all products. You'll still be able to add any items that are not represented in the catalogue—such as unique, handmade, or vintage items." That should be interest...
Shipping Cost for Canadian Sellers
Hi guys,I'm a beginner. I see the Shipping Cost for my parcels that ebay shows me is always more than 13 CAD. Is there any other way to ship my parcel in lower price?
hypocrisy
Hello all I am here to discuss the hypocrisy of this platform ! I sell STUN BATONS of legal length for CANADA and no where else . Recently all my adds were removed because I am the only one not allowed to sell legal batons here only PROHIBITED STUN B...
Package Sent to USA by Lettermail by Mistake! What do I tell my buyer?
I typically ship out all of my ebay sales at our local post office, but sometimes I have my husband to do it for me. if I don't have time. This time, I had him ship two small packages to the US. When he handed me the receipt, I noticed both packages ...
Fall Update - Ruh-Roh?
Just noticed on the Fall Update FAQ, the following. Read the words carefully. Do I see the proverbial poop hitting the fan over this one? If I have tracking that proves an item was delivered even though there's an "item not received" claim, will you ...
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